Submit a Review for Bridgewater Home Care (Watford)
137A The Parade High Street, Watford, WD17 1NA
View full details of Bridgewater Home Care (Watford)Latest Reviews for Bridgewater Home Care (Watford)
22 January 2026
Bridgewater provides a highly personalised service, which has been very much appreciated in relation to the specific care needs of our mother. The carers are thoughtful and friendly, and the management team very quick and effective in responding to queries and requests.
16 January 2026
My mum absolutely loves her carers. They are really helpful and supportive. Mum has a lunchtime visit, where the carers make sure she eats and drinks. They help make her feel safe and I can go to work, without stressing about her home alone. Thank you for all your help.
16 October 2025
Very caring and organised well by really helpful and approachable management. They have been flexible when I have had appointments etc. The carers I have are genuinely lovely. I would definitely recommend this carers agency. It has been a really good experience right from the beginning.
25 June 2025
Bridgewater Home Care provided care for my mum during her very quick decline due to aggressive cancer. They treated her and the whole family with kindness, respect, dignity and close attention to medical details, alerting us, when necessary, about when to involve medical staff. They responded to her
rapidly changing needs and helped the family to understand what to expect at each stage. Above all, my mum said that she felt safe with all the carers.
02 May 2025
Can highly recommend Bridgewater Home Care. Needed stress-free care after Mother had a long stay in hospital, with a severe change in needs.
Chose Bridgewater and they have delivered a first-class service. Carers are professional, punctual (or ring if they are late), and cheerful. Office staff are
responsive and flexible, on occasion changing visit times to help support me, as well as collecting medication, and slotting in extra calls. Mother had two regular carers who were extremely attentive, providing continuity of care so changes in her condition were flagged immediately. They made her as comfortable as possible, e.g. managing to wash her hair even though she was bedbound. She was always treated with respect and kindness, and as an individual.
The managers only employ the best. Their team of dedicated carers accomplish their tasks in the allotted time without rushing the client. The managers are "hands on" managers; there are no ivory towers! This agency really does care.
02 May 2025
I A SO PLEASED. The last few weeks that the manager and her wonderful team has cared for my parents has been altogether an amazing experience. My parents forgot how to take their medication and the carers quickly noticed. They needed help organizing things at home and they so gently found a way to
offer a caring helping hand. The carers have even taken mum and dad to social events on their own time. I am very thankful for such a caring and professional team. I highly recommend them to anyone with elderly and vulnerable family members that need wonderful carers.
02 April 2025
I am very happy with the responsible and caring attitude of the carers.They are happy to learn about different aspects of our house and adapt well to the situations here.They are generally very punctual and if they are going to be late,will usually inform us.I am happy with their understanding of
our difficult financial situation and underfunding by the council and have done their best to adapt to our situation.
I feel that the management are always available to listen to us if we have a problem.Many of the carers are very cheeful and do their best to look after my mothers needs.I am impressed that they travel quite far to look after my mother and sometimes turn up early for sit-in visits to help me.
Overall we are very happy with the care provided.
01 April 2025
I would like to say how impressed I am with the manager and her team. We started using her services for my dad, who has Alzheimer's in July 2024. We are still trying to work out the best level of care for him and the manager's team have been very accommodating.
They are extremely flexible when it
comes to changes in care for my dad and have helped me by offering solutions to make things easier. I am very happy with the service they provide and feel I can talk to the manager quite comfortably if I have any issues.
12 February 2025
The team at Bridgewater Home Care are simply exceptional. Their care, dedication and compassion have been evident in the care they've given to my mother over the last few years. As her condition has deteriorated, they have adapted to her changing needs with skill and patience, treating her with
dignity and respect throughout. The family is so grateful to the whole team for their care and cannot imagine how difficult this period would be without their support. In a time of bad press and horror stories, they shine through as inspiring examples of what end of life care can look like, given the right people at the helm.
26 November 2024
Extremely happy with Bridgewater Home Care for the care they provide to both my mother and father-in-law. All the staff are kind, compassionate and go above and beyond to support not just them but us.
The team are always positive and have ways of getting my father-in-law to do things when he can be
reluctant. His quality of life has improved in the past few months with their support.
The care shown towards my mother-in-law has been exceptional, she is so well cared for.
I would highly recommend to anyone looking for care for a loved one.
The manager is very responsive and always has suggestions of what support can be offered to support all of us.
16 September 2024
It's our first time using Bridgewater Watford, and I genuinely can't recommend them enough! We were a little apprehensive initially as my mother-in-law can be quite anxious around unfamiliar faces. However, from the outset, the service was second to none, from our first consultation to meeting the
manager/carers who would be looking after my mother-in-law whilst we went away. We'll definitely be using this service again, and thank you again for providing us with a much-needed family break knowing that my mother-in-law was in great hands!
04 September 2024
Bridgwater Home Care (Watford) has been looking after my father, with dementia, since February 2024 and they have been extremely helpful, offering him care in the mornings and offering him activities which he really enjoys. Our family can't thank them enough for the service they provide and seeing
my father enjoying the time he spends with them.
04 September 2024
I would highly recommend Bridgewater Home Care (Watford) without hesitation.
The excellent care provided to my father-in-law, who has dementia, has been outstanding.
From the beginning, the attention to detail on the care plan to ensure all needs were met was a relief to us, as a family. The
manager and her team are always available on the phone should we need anything. My father-in-law is, most importantly, happy and looks forward to his visits and the activities he is taken to. Thank you so much.
21 August 2024
A lovely carer was provided for my dad with dementia. He got home-based residential respite care, so the carer moved in with my dad in his own home for a long weekend so my mum could go on a trip. I popped in to check on them a couple of times and Dad was very relaxed and happy. We've had issues
with care homes because he's even more confused when he's not at home so the home care respite service was perfect for us. I would highly recommend it. Thank you.
01 August 2024
My mother has Alzheimer's and the care she has been receiving from the wonderful Bridgewater Home Care team has been outstanding. They treat their clients as if they were their own parents. They put so much thought into creating the right kind of care routine for my mum. The level of communication
with my father and with me has been exemplary. The support they are also providing my father, in helping him live with someone diagnosed with Alzheimer's, has made the world of difference. I trust every one of the team completely and their care and support have changed all of our lives for the better. I would recommend them wholeheartedly.
09 May 2024
We have a son, 34 years old, with CP (cerebral palsy). We started using Bridgewater Home Care services from December 2023. We found them very professional and friendly. To date, all the staff have been brilliant and reliable. We are very grateful for the services and have had a very positive
experience to date. Our son, who is receiving the care, also loves having them around and is very positive about them and sees them as friends. We would highly recommend their services.
03 May 2024
We have a son, aged 34 years old, who has been diagnosed with CP. We started using Bridgewater Home Care services around December. We found them very professional and friendly. Initially, we thought the service was quite expensive as we are self-funding. However, our experience, so far, has been
nothing but positive. All the staff have been brilliant and we are very grateful for the services, care and support. They carried out a detailed assessment of our son's needs and have gone beyond meeting his needs. He loves the staff and is very positive about them. He not only sees them as carers but also as friends. We would highly recommend their services.
Latest Reviews for Bridgewater Home Care (Watford)
22 January 2026
Bridgewater provides a highly personalised service, which has been very much appreciated in relation to the specific care needs of our mother. The carers are thoughtful and friendly, and the management team very quick and effective in responding to queries and requests.
16 January 2026
My mum absolutely loves her carers. They are really helpful and supportive. Mum has a lunchtime visit, where the carers make sure she eats and drinks. They help make her feel safe and I can go to work, without stressing about her home alone. Thank you for all your help.
16 October 2025
Very caring and organised well by really helpful and approachable management. They have been flexible when I have had appointments etc. The carers I have are genuinely lovely. I would definitely recommend this carers agency. It has been a really good experience right from the beginning.
25 June 2025
Bridgewater Home Care provided care for my mum during her very quick decline due to aggressive cancer. They treated her and the whole family with kindness, respect, dignity and close attention to medical details, alerting us, when necessary, about when to involve medical staff. They responded to her
rapidly changing needs and helped the family to understand what to expect at each stage. Above all, my mum said that she felt safe with all the carers.
02 May 2025
Can highly recommend Bridgewater Home Care. Needed stress-free care after Mother had a long stay in hospital, with a severe change in needs.
Chose Bridgewater and they have delivered a first-class service. Carers are professional, punctual (or ring if they are late), and cheerful. Office staff are
responsive and flexible, on occasion changing visit times to help support me, as well as collecting medication, and slotting in extra calls. Mother had two regular carers who were extremely attentive, providing continuity of care so changes in her condition were flagged immediately. They made her as comfortable as possible, e.g. managing to wash her hair even though she was bedbound. She was always treated with respect and kindness, and as an individual.
The managers only employ the best. Their team of dedicated carers accomplish their tasks in the allotted time without rushing the client. The managers are "hands on" managers; there are no ivory towers! This agency really does care.
02 May 2025
I A SO PLEASED. The last few weeks that the manager and her wonderful team has cared for my parents has been altogether an amazing experience. My parents forgot how to take their medication and the carers quickly noticed. They needed help organizing things at home and they so gently found a way to
offer a caring helping hand. The carers have even taken mum and dad to social events on their own time. I am very thankful for such a caring and professional team. I highly recommend them to anyone with elderly and vulnerable family members that need wonderful carers.
02 April 2025
I am very happy with the responsible and caring attitude of the carers.They are happy to learn about different aspects of our house and adapt well to the situations here.They are generally very punctual and if they are going to be late,will usually inform us.I am happy with their understanding of
our difficult financial situation and underfunding by the council and have done their best to adapt to our situation.
I feel that the management are always available to listen to us if we have a problem.Many of the carers are very cheeful and do their best to look after my mothers needs.I am impressed that they travel quite far to look after my mother and sometimes turn up early for sit-in visits to help me.
Overall we are very happy with the care provided.
01 April 2025
I would like to say how impressed I am with the manager and her team. We started using her services for my dad, who has Alzheimer's in July 2024. We are still trying to work out the best level of care for him and the manager's team have been very accommodating.
They are extremely flexible when it
comes to changes in care for my dad and have helped me by offering solutions to make things easier. I am very happy with the service they provide and feel I can talk to the manager quite comfortably if I have any issues.
12 February 2025
The team at Bridgewater Home Care are simply exceptional. Their care, dedication and compassion have been evident in the care they've given to my mother over the last few years. As her condition has deteriorated, they have adapted to her changing needs with skill and patience, treating her with
dignity and respect throughout. The family is so grateful to the whole team for their care and cannot imagine how difficult this period would be without their support. In a time of bad press and horror stories, they shine through as inspiring examples of what end of life care can look like, given the right people at the helm.
26 November 2024
Extremely happy with Bridgewater Home Care for the care they provide to both my mother and father-in-law. All the staff are kind, compassionate and go above and beyond to support not just them but us.
The team are always positive and have ways of getting my father-in-law to do things when he can be
reluctant. His quality of life has improved in the past few months with their support.
The care shown towards my mother-in-law has been exceptional, she is so well cared for.
I would highly recommend to anyone looking for care for a loved one.
The manager is very responsive and always has suggestions of what support can be offered to support all of us.
16 September 2024
It's our first time using Bridgewater Watford, and I genuinely can't recommend them enough! We were a little apprehensive initially as my mother-in-law can be quite anxious around unfamiliar faces. However, from the outset, the service was second to none, from our first consultation to meeting the
manager/carers who would be looking after my mother-in-law whilst we went away. We'll definitely be using this service again, and thank you again for providing us with a much-needed family break knowing that my mother-in-law was in great hands!
04 September 2024
Bridgwater Home Care (Watford) has been looking after my father, with dementia, since February 2024 and they have been extremely helpful, offering him care in the mornings and offering him activities which he really enjoys. Our family can't thank them enough for the service they provide and seeing
my father enjoying the time he spends with them.
04 September 2024
I would highly recommend Bridgewater Home Care (Watford) without hesitation.
The excellent care provided to my father-in-law, who has dementia, has been outstanding.
From the beginning, the attention to detail on the care plan to ensure all needs were met was a relief to us, as a family. The
manager and her team are always available on the phone should we need anything. My father-in-law is, most importantly, happy and looks forward to his visits and the activities he is taken to. Thank you so much.
21 August 2024
A lovely carer was provided for my dad with dementia. He got home-based residential respite care, so the carer moved in with my dad in his own home for a long weekend so my mum could go on a trip. I popped in to check on them a couple of times and Dad was very relaxed and happy. We've had issues
with care homes because he's even more confused when he's not at home so the home care respite service was perfect for us. I would highly recommend it. Thank you.
01 August 2024
My mother has Alzheimer's and the care she has been receiving from the wonderful Bridgewater Home Care team has been outstanding. They treat their clients as if they were their own parents. They put so much thought into creating the right kind of care routine for my mum. The level of communication
with my father and with me has been exemplary. The support they are also providing my father, in helping him live with someone diagnosed with Alzheimer's, has made the world of difference. I trust every one of the team completely and their care and support have changed all of our lives for the better. I would recommend them wholeheartedly.
09 May 2024
We have a son, 34 years old, with CP (cerebral palsy). We started using Bridgewater Home Care services from December 2023. We found them very professional and friendly. To date, all the staff have been brilliant and reliable. We are very grateful for the services and have had a very positive
experience to date. Our son, who is receiving the care, also loves having them around and is very positive about them and sees them as friends. We would highly recommend their services.
03 May 2024
We have a son, aged 34 years old, who has been diagnosed with CP. We started using Bridgewater Home Care services around December. We found them very professional and friendly. Initially, we thought the service was quite expensive as we are self-funding. However, our experience, so far, has been
nothing but positive. All the staff have been brilliant and we are very grateful for the services, care and support. They carried out a detailed assessment of our son's needs and have gone beyond meeting his needs. He loves the staff and is very positive about them. He not only sees them as carers but also as friends. We would highly recommend their services.