Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Savanna Living Ltd

stars
stars 25 March 2025
We have been using this care provider since July 2024 to support the care of our elderly parents both of whom have dementia diagnosis. To start with this care was a for a few hours several times a week, however this has slowly increased over time until Jan 2025 when we moved to a Live In Care
arrangement. Care: -The care provider has endeavoured to ensure that my parents had several carers who became familiar to them. -Carers actively maintained communication with me throughout. -Individuals were always caring, respectful, thoughtful, responsive, patient and gentle. Management: -Always swiftly accessible and responsive to questions and queries. -Swift appropriate response when I have noted small concerns. -Swift to respond efficiently and effectively to unforeseen changes in circumstances, (significantly reducing the stress to our parents and myself) -Professionality has been exemplary, with high level of respect and integrity.
Review from J W (Daughter of Client/Service User)