Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for CNS Norfolk

stars
stars 08 October 2024
The services of this care company were adopted in early July of this year, with the transition of care from the previous provider being both seamless and professionally conducted by the proprietor. The associated care plan was not only detailed, but sympathetically drawn up reflecting the service
users every need. The care staff have all shown professionalism, being both reliable and adaptable with some going beyond their normal duties to ensure the comfort and support of the service user. Having liaised closely with the lead carer and following numerous visits to the homecare property, I have been kept up to date with the progress of the care package with many suggestions being made to upgrade care related equipment being made by the care staff. I am therefore impressed with the care manager and would not hesitate to recommend their services to other users.
Review from Alan B (Power of Attorney of Client/Service User)