Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Trusted Homecare Ltd

stars
stars 26 June 2025
The service received from Trusted Homecare was excellent. My Dad was cared for with dignity, respect and genuine kindness throughout. Nothing was too much trouble. The caregivers were all friendly, patient and seemed to enjoy their work. They helped with my Dad's physical needs but also took
time to learn about him as a person and this helped his mental health too. Communication from managers was clear and professional and they always responded quickly to any questions. I would 100% recommend Trusted Homecare.
Review from L S (Daughter of Client/Service User)
stars
stars 17 October 2024
Trusted Homecare has been brilliant since we switched to them in April 2024. They are very flexible of changing needs and have been very supportive to the whole family. Trusted Homecare has been excellent in emergency situations and liaison with the hospital and the family.
Review from L M (Daughter of Client/Service User)