Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Kingsley Home Care - North Norfolk

stars
stars 07 August 2025
My husband was given excellent personal care until his death this month. His care requirements were adjusted as he became more and then fully dependent for personal care. His two carers treated him with great respect and supported his dignity. I shall be forever grateful to them. I would highly recommend Kingsley to anyone in need of care or support.
Review from J L (Wife of Client/Service User)
stars
stars 01 May 2025
After many weeks of trying to convince my mum that it would be beneficial for her to have someone come in a couple of days a week to cook a hot meal for her. My mum is thrilled to see a smiley face on Mondays and Tuesdays, have some lovely company and a nice warm meal. This has helped both my mum and myself and taken a huge burden off my mind. I cannot thank your team enough for providing such a first class service!
Review from D B (Daughter of Client/Service User)
stars
stars 22 January 2025
This branch is in its early stages but shows promise of being perfectly satisfactory in all areas.
Review from Peter T (Client / Service User)
stars
stars 18 December 2024
Very good.
Review from Donna H (Client / Service User)
stars
stars 03 December 2024
My aunt has two carers who attend three times a week - they are punctual, reliable, helpful, friendly and flexible. We are delighted with the service we receive.
Review from R M (Niece of Client/Service User)
stars
stars 02 December 2024
Kingsley Home Care has been providing excellent care for my aunt. My aunt receives her visits at the same time and the staff are always prompt. The staff has been very accommodating when I have asked for extra help, for example, extra visits or taking my aunt to an appointment. Nothing is too much trouble. I would highly recommend them to anyone requiring any home care.
Review from Ruth F (Niece of Client/Service User)