Kingsley Home Care North Norfolk supports older people to live well at home across the towns, villages, and coastal communities of North Norfolk. Based on Penfold Street in Aylsham, the team covers Aylsham, Cromer, Sheringham, Holt, Wroxham, North Walsham, and the surrounding villages, reaching down towards north Norwich.
The agency provides personal care, companionship, sit-in support, and live-in care. Visits start from 45 minutes - long enough to do the job...
Kingsley Home Care North Norfolk supports older people to live well at home across the towns, villages, and coastal communities of North Norfolk. Based on Penfold Street in Aylsham, the team covers Aylsham, Cromer, Sheringham, Holt, Wroxham, North Walsham, and the surrounding villages, reaching down towards north Norwich.
The agency provides personal care, companionship, sit-in support, and live-in care. Visits start from 45 minutes - long enough to do the job properly and have a proper conversation, not just tick boxes and move on. Each care plan is shaped around the individual: what they enjoy, what they want to keep doing themselves, and the routines that make home feel like home.
This is a small, deliberately close-knit branch. A team of around ten carers, led by a registered manager and deputy manager, means clients tend to see the same familiar faces week to week. New clients are matched carefully, with continuity treated as a non-negotiable rather than a nice-to-have.
The branch is part of Kingsley Healthcare, a family-owned care provider that has been supporting older people across the UK since 1999. Families are welcome to get in touch for a free, no-obligation home visit to discuss what kind of support would suit best.
Care Provided by Kingsley Home Care - North Norfolk
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
45 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £31.50
Weekly Live-in Care
From £1,295
Half hour, 45 minute, hour or longer calls available. As well as Live-In care
The price(s) shown are provided by the agency. Contact Kingsley Home Care - North Norfolk for full pricing details and T&Cs.
Contact Kingsley Home Care - North Norfolk to get a personalised quote:
Kingsley Home Care - North Norfolk has a Review Score of 9.4 (9.411) out of 10, based on 10 reviews in the last 2 years. Over all time Kingsley Home Care - North Norfolk has 10 reviews.
Reviewer Connection to Kingsley Home Care - North Norfolk
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Showing 10 reviews matching selected criteria
Review from M D (Client / Service User) published on 22 July 2026 Submitted via Website•
Overall Experience
Experience has been satisfactory on all counts.
Carers have been well trained and with relevant experience. Excellent attention to detail. Without exception they have been cheerful friendly and pleased to help, providing a great start to the day.
Experience has been satisfactory on all counts.
Carers have been well trained and with relevant experience. Excellent attention to detail. Without exception they have been cheerful friendly and pleased to help, providing a great start to the day.
↩Reply from Hayley Forbes, Service Support Manager at Kingsley Home Care - North Norfolk
Thank you so much for your lovely comments. Knowing that our carers have consistently provided friendly, attentive and professional support means a great deal to us. We take pride in ensuring our team is well trained and committed to delivering high-quality care, so it is wonderful to hear that...
Thank you so much for your lovely comments. Knowing that our carers have consistently provided friendly, attentive and professional support means a great deal to us. We take pride in ensuring our team is well trained and committed to delivering high-quality care, so it is wonderful to hear that their efforts have helped make each morning a positive start to the day. We truly appreciate your feedback and your trust in our service.
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Review from Patricia W (Client / Service User) published on 17 June 2026 Submitted via Postal Card•
Overall Experience
Really happy with your home care services - carers have been and are willing, very pleasant, polite and seem very happy doing their job. Nothing is too much trouble. Would certainly recommend Kingsley Home Care Services.
Really happy with your home care services - carers have been and are willing, very pleasant, polite and seem very happy doing their job. Nothing is too much trouble. Would certainly recommend Kingsley Home Care Services.
↩Reply from Kelly Parker, Branch manager at Kingsley Home Care - North Norfolk
Thank you very much for your kind words and positive feedback. We are delighted to hear that you are happy with the care and support provided by our team.
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Review from J H (Wife of Client) published on 8 January 2026 Submitted via Postal Card•
Overall Experience
The carers have been very reliable, very caring and friendly. They chat in an easy, friendly and relaxing way to put my husband at ease.
The carers have been very reliable, very caring and friendly. They chat in an easy, friendly and relaxing way to put my husband at ease.
↩Reply from Kelly Parker, Branch manager at Kingsley Home Care - North Norfolk
Thank you for your lovely review. We are so pleased that you are happy with our service.
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Review from B S (Client / Service User) published on 7 January 2026 Submitted via Postal Card•
Overall Experience
The girls are very welcoming and I always look forward to their visit. I enjoy a cup of tea with them in the morning and appreciate their support with a shower. All in all they provide a very good service and I highly recommend them.
The girls are very welcoming and I always look forward to their visit. I enjoy a cup of tea with them in the morning and appreciate their support with a shower. All in all they provide a very good service and I highly recommend them.
↩Reply from Kelly Parker, Branch manager at Kingsley Home Care - North Norfolk
Thank you so much for your kind words and recommendation. Were really pleased to hear that you enjoy our visits and feel comfortable and supported by the team. It means a great deal to us to know that the small moments, like sharing a cup of tea make a positive difference. We truly appreciate your feedback and look forward to continuing to support you.
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Review from J L (Wife of Client) published on 7 August 2025 Submitted via Postal Card•
Overall Experience
My husband was given excellent personal care until his death this month. His care requirements were adjusted as he became more and then fully dependent for personal care. His two carers treated him with great respect and supported his dignity. I shall be forever grateful to them.
I would highly...
My husband was given excellent personal care until his death this month. His care requirements were adjusted as he became more and then fully dependent for personal care. His two carers treated him with great respect and supported his dignity. I shall be forever grateful to them.
I would highly recommend Kingsley to anyone in need of care or support.
↩Reply from Hayley Forbes, Service Support Manager at Kingsley Home Care - North Norfolk
Thank you for your kind comments. It has been a pleasure to support you and your family.
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Review from D B (Daughter of Client) published on 1 May 2025 Submitted via Postal Card•
Overall Experience
After many weeks of trying to convince my mum that it would be beneficial for her to have someone come in a couple of days a week to cook a hot meal for her. My mum is thrilled to see a smiley face on Mondays and Tuesdays, have some lovely company and a nice warm meal. This has helped both my mum...
After many weeks of trying to convince my mum that it would be beneficial for her to have someone come in a couple of days a week to cook a hot meal for her. My mum is thrilled to see a smiley face on Mondays and Tuesdays, have some lovely company and a nice warm meal. This has helped both my mum and myself and taken a huge burden off my mind. I cannot thank your team enough for providing such a first class service!
↩Reply from Hayley Forbes, Service Support Manager at Kingsley Home Care - North Norfolk
Thank you for your lovely review. We are so pleased that the support is beneficial, not only to your Mum, but to the whole family.
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Review from Peter T (Client / Service User) published on 22 January 2025 Submitted via Postal Card•
Overall Experience
This branch is in its early stages but shows promise of being perfectly satisfactory in all areas.
This branch is in its early stages but shows promise of being perfectly satisfactory in all areas.
↩Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk
Thank you for your encouraging, kind words as we continue to grow and develop.
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Review from Donna H (Client / Service User) published on 18 December 2024 Submitted via Postal Card•
Overall Experience
Very good.
Very good.
↩Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk
Thank you for taking the time to leave a review of the service we provide.
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Review from R M (Niece of Client) published on 3 December 2024 Submitted via Postal Card•
Overall Experience
My aunt has two carers who attend three times a week - they are punctual, reliable, helpful, friendly and flexible. We are delighted with the service we receive.
My aunt has two carers who attend three times a week - they are punctual, reliable, helpful, friendly and flexible. We are delighted with the service we receive.
↩Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk
Thank you for your lovely feedback, it's so nice to hear such positive things about our carers.
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Review from Ruth F (Niece of Client) published on 2 December 2024 Submitted via Website•
Overall Experience
Kingsley Home Care has been providing excellent care for my aunt. My aunt receives her visits at the same time and the staff are always prompt. The staff has been very accommodating when I have asked for extra help, for example, extra visits or taking my aunt to an appointment. Nothing is too much...
Kingsley Home Care has been providing excellent care for my aunt. My aunt receives her visits at the same time and the staff are always prompt. The staff has been very accommodating when I have asked for extra help, for example, extra visits or taking my aunt to an appointment. Nothing is too much trouble. I would highly recommend them to anyone requiring any home care.
↩Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk
Thank you so much for your lovely feedback and we are so glad that you are happy with the service that we provide. I will ensure that we share your comments with the staff.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (7)
News
10 Jan 2025
We are opening our office doors on 15th January 10:30 - 14:30 to the community to provide a safe, welcoming space for those feeling isolated to connect with others! Pop...
08 Jan 2025
We gifted some mince pies to Aylsham Library for their 'Just a Cuppa' event!
08 Jan 2025
? Employee of the Month! ? Since joining Kingsley Homecare in September, Lorraine has gone above and beyond in her continuing support for her clients and colleagues ???? Enjoy your...
There are no accreditations posted yet for Kingsley Home Care - North Norfolk.
Meet the Team (3)
Kelly ParkerJob Title Registered ManagerJoined 2024
Kelly joined the team in 2024 and has gone from strength to strength. Her caring and calm nature make her a great registered manager.
Annie SaltJob Title Deputy ManagerJoined 2024
Annie has recently moved into a Deputy Manager position, given her great work since the inception of the branch.
Hayley ForbesJob Title Support ManagerJoined 2025
How long have you been in the care industry, and what led you to join Kingsley HomeCare?
I joined the care industry in 2010. I started my career as a...
How long have you been in the care industry, and what led you to join Kingsley HomeCare?
I joined the care industry in 2010. I started my career as a domiciliary Care Support worker, then delved into residential, nursing and specialist Dementia care. I was then offered the opportunity to become a care coordinator and complete my Level 5 qualification; I jumped at this opportunity and came back into domiciliary care. I then progressed to a registered manager. I joined Kingsley because the Support Manager role immediately stood out to me. Having spent many years as a Registered Manager, I understand that support in that position can sometimes be limited. The opportunity to be part of a role dedicated to helping managers develop and succeed was something I was keen to be involved in.
What do you find most rewarding about working in home care?
I am passionate about supporting people to live independently in their own homes—the place where they feel most comfortable and where so many of their memories are held. I take great pride in promoting independence, as it is vital that individuals are encouraged and supported to continue doing the things they are able to.
I also value the support our care providers not only to our clients but to their families as well. It allows families to spend meaningful quality time together, while also giving them peace of mind that, when they are unavailable, their loved ones are in the safe hands of a compassionate and professional carer.
What is your vision for the future of this branch and the services it provides?
My vision is to continue supporting local communities, whether that is by meeting care needs or contributing to local initiatives and charities. I am committed to making a positive difference both through high-quality care and by actively supporting the wider community.
What are your hobbies and passions outside of Kingsley?
I don’t get a lot of time for hobbies, but family is always my priority. Spending time with the people I love is my biggest passion. That can be baking cakes or just watching TV. I do have a big love for music, and you can often find me and my daughter singing and dancing in the garden.
Frequently Asked Questions about Kingsley Home Care - North Norfolk
How many Carers does Kingsley Home Care - North Norfolk employ?
Kingsley Home Care - North Norfolk employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kingsley Home Care - North Norfolk to verify any information. View our terms and conditions. Kingsley Home Care - North Norfolk has an Enhanced Service -what an Enhanced Service includes.
