Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Premier Community - Amber Valley

stars
stars 15 July 2025
Such wonderful, caring and efficient carers. Nothing is too much for them in their care of my daughter. She has developed a very good relationship with them all.
Review from Veronica B (Mother of Client/Service User)
stars
stars 15 July 2025
The carers are great and nothing is too much trouble.
Review from Julia V (Client / Service User)
stars
stars 15 July 2025
Carers all treat my husband with respect and talk to him. They tell him what they are doing all the time and make him laugh. Some carers definitely go above and beyond what is required. I would recommend Premier Community to friends.
Review from G H (Wife of Client/Service User)
stars
stars 15 July 2025
Overall good - helpful and chatty.
Review from Penelope F (Client / Service User)
stars
stars 02 April 2025
We now have a lovely set of caring ladies that we are pleased to welcome into our house which treat my other half with respect and dignity. Far in front of the professionals. I feel we are all part of one big caring family.
Review from B H (Partner of Client/Service User)
stars
stars 02 April 2025
Fantastic, only word needed. The care staff treat my friend with dignity and respect.
Review from J C (Friend of Client/Service User)
stars
stars 02 April 2025
According to my dad who has had a morning carer for the past 12 months, they are all angels. They've always been courteous and friendly. They have gone above and beyond to make sure all dads care needs are met. They always leave and place tidy and clean and are pleasure to have in the house.
Review from S B (Daughter of Client/Service User)
stars
stars 18 December 2024
I found them professional, caring, helpful if you ask for something. Nothing is too much trouble. At the moment we couldn't do anything without the help of carers with me having my cancer treatment. A particular member of staff has been very helpful and supportive regarding my cancer treatment,
she always checks in to make sure I am ok.
Review from Suzanne A (Client / Service User)