Having had a few 'teething' problems In October and November, the 1st
week of December seems to be running better for my dad and me. As my
main connection with dads carers is the Portal I know when he will be
most comfortable. Generally care has been great for my dad, he very
rarely complains and I usually can tell when he is upset. This has been
much better the last couple of weeks. I think carers have been good,
often excellent! I know their's is a difficult and often thankless task,
I thank them for their kindness and patience. When I have had cause to
complain, never at my dad's request I might add, for the most part i've
been satisfied with the teams response. This is much better over recent
weeks and i've been pleased with the telephone operators and management
team alike. On the whole December is looking better than previous
months and the continuity of carers and care dad is receiving now is
much better for him. Hopefully all this will continue for him. Thankyou
15 December 2025
I have received great service from my carers, as they consistently give
their best efforts when delivering my care. I find it easy to
communicate with them, and they understand my needs without difficulty.
The staff are very friendly, and I particularly appreciate that the
organisation maintains regular carers, which makes everything
significantly better.
Latest Reviews for TLB 24/7 Healthcare Leeds
17 December 2025
Having had a few 'teething' problems In October and November, the 1st
week of December seems to be running better for my dad and me. As my
main connection with dads carers is the Portal I know when he will be
most comfortable. Generally care has been great for my dad, he very
rarely complains and I usually can tell when he is upset. This has been
much better the last couple of weeks. I think carers have been good,
often excellent! I know their's is a difficult and often thankless task,
I thank them for their kindness and patience. When I have had cause to
complain, never at my dad's request I might add, for the most part i've
been satisfied with the teams response. This is much better over recent
weeks and i've been pleased with the telephone operators and management
team alike. On the whole December is looking better than previous
months and the continuity of carers and care dad is receiving now is
much better for him. Hopefully all this will continue for him. Thankyou
15 December 2025
I have received great service from my carers, as they consistently give
their best efforts when delivering my care. I find it easy to
communicate with them, and they understand my needs without difficulty.
The staff are very friendly, and I particularly appreciate that the
organisation maintains regular carers, which makes everything
significantly better.