TLB 24/7 Healthcare Leeds

47A Sugar Mill Business Park, Oakhurst Avenue, Dewsbury Road, Beeston, Leeds LS11 7HL
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9.3 14 Reviews
  • TLB 24/7 Healthcare Leeds, Leeds
TLB 24/7 Healthcare is a CQC regulated healthcare provider offering dependable and personalised home care that helps people remain safe and comfortable in their own homes. The service supports older adults, individuals living with dementia, people with physical or learning disabilities, and clients who need complex or end-of-life care.

With more than ten years of experience, the organisation delivers flexible support shaped around each person’s needs. This includes short daily visits, live-in care, and continuous support. Staff assist with personal care, shopping, medication administration, meal preparation, companionship, and specialist services such as dementia, complex care and palliative care. The team works closely with families and health professionals to ensure consistent and well-coordinated care.

TLB 247 Healthcare is guided by strong values of person-centred practice, collaborative working, and client empowerment. These principles shape daily decisions, foster open communication with families, and promote independence wherever possible. With skilled professionals and modern technology, TLB 24/7 Healthcare delivers safe, responsive care at every stage of life.
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Care Provided by TLB 24/7 Healthcare Leeds

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 20 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: from £1550

These prices are only a guideline, please contact TLB 24/7 Healthcare Leeds to find out the exact price for your requirements.

Contact TLB 24/7 Healthcare Leeds to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact TLB 24/7 Healthcare Leeds to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Ian Chiadzwa (Manager)

TLB 24/7 Healthcare Leeds Reviews (14)

9.3

TLB 24/7 Healthcare Leeds has a Review Score of 9.3 (9.263) out of 10, based on 14 reviews in the last 2 years.
Over all time TLB 24/7 Healthcare Leeds has 14 reviews.

Overall Experience
  • 8
  • 4
  • 2
  • 0
  • 0
Date Published
  • 14
  • 14
  • 14
  • 14
  • 0
Reviewer Connection to TLB 24/7 Healthcare Leeds
  • 5
  • 4
  • 2
  • 2
  • 1
Total of 14, showing 1-14
Review from T M (Daughter of Client) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with service cannot fault it. Thank you for all you do.
Reply from Ian Chiadzwa, Operations Manager at TLB 24/7 Healthcare LeedsThank you for taking the time to share your experience with TLB 24/7 Healthcare.
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Review from J S (Client) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great company, great carers. I am enjoying the service rendered.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsWe are pleased to know you are satisfied with our service and appreciate your trust in TLB24/7 Healthcare.
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Review from K H (Husband of Client) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Carers are ok.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you for your feedback. We appreciate you taking the time to share your experience. Your comments help us improve and maintain the standard of care we provide at TLB24/7 Healthcare.
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Review from B B (Husband of Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Ian Chiadzwa, Operations Manager at TLB 24/7 Healthcare LeedsThank you for your positive feedback about TLB 24/7 Healthcare. We appreciate your support and look forward to continuing to serve with excellence and care.
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Review from N C (Client) assisted by family/friend published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been using TLB 24H health care for 11 months now and sometimes I'm happy and sometimes I'm disapointed with the care I've recieved because some of the carers are really good and know my routine but some dont know my routine. They offer a good range of things when they come in call time but the
big problem is when they hoise me some carers put me perfect in my chair and some put me really wonky and uncomfortable. But overall I'm recieving good care and help.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsWe are pleased to hear that you feel you are receiving good overall care. We are sorry to learn about the inconsistencies you have experienced, particularly with your routine and hoisting. This is not the standard we expect, and we will address this with our team to ensure your comfort and care are consistent at every visit.
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Review from M S (Client) assisted by family/friend published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the carers are cheerful and competent, cheerfulness is important. The support team are very accessible and respond to my requests. I feel TLB 24/7 are a well-run company.
Reply from Abayomi Akinsominu, Business Development Manager at TLB 24/7 Healthcare LeedsThank you so much for your kind words. We're delighted to hear that our carers' cheerfulness and competence have made a positive difference to your experience,creating a warm, uplifting atmosphere is something we truly value.
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Review from Dawn S (Client) assisted by family/friend published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are caring and friendly. All way seem bright and cheerful. Seem jouial warm doing duties. Really enjoy the company of my carers.
Reply from Ian Chiadzwa, Operations Manager at TLB 24/7 Healthcare LeedsThank you for your positive feedback. We are pleased to know our staffs warmth and professionalism contribute to your experience. Your appreciation is truly valued.
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Review from Chris M (Son of Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always smiling and very respectful and are all excelent.
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Review from Sarah O (Niece of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Auntie is 92 years old, very frail and has no family near her, me her niece and 2 of her nephews visit her regularly but her day to day care (3 times a day) is taken care of by the team, mainly one fabulous carer who goes above and beyond whom my auntie trusts and thinks the world of. As a family
we couldn't do it without them and appreciate how wonderfully they look after her, keeping in touch with us at all times letting us know of any issues or problems. We feel very confident they always have her best interests at heart and that gives us great peace of mind.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you for such a lovely review. We're delighted your auntie feels so well cared for and we truly appreciate your trust in our team.
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Review from Ian W (Son of Client) published on 12 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall service provided is very good. My mother is please with the carers and the assistance she receives. Although on 2 occasions the tea time visit and night time visit as been within half an hour of each other?
I personally like to see the comments made by the cares when thay have visited via
the App.
Thank you
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you so much for this wonderful review. We are so pleased to know you had a positive experience with us at TLB 24/7 Helathcare.
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Review from Sheenagh S (Daughter of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been working with TLB 24/7 since they started providing care to my father in August 2025. Our main carer, Zondayi, is excellent and the management within the organisation so check in to make sure we continue to be happy with the service. Any issues have been resolved.
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Review from Martyn B (Son of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
All really good so far , but keep changing times and carers when my mum gets used to a couple of them .they are really friendly but my mum gets used to Catherine and she's really kind and looks after my mum , when she's not in my mum misses her , the ones who come in between are really good , my mum
mentions cybil aswell who is very good with her,
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you for your kind feedback. We apologise for the changes in carers and visit times. we understand how important consistency is, especially when a client builds trust with familiar faces. We are pleased to hear your mum has a good relationship with Catherine .we will do our best to maintain continuity wherever possible. Thank you for your understanding and for sharing your experience.
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Review from Graham M (Son of Client) published on 17 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having had a few 'teething' problems In October and November, the 1st week of December seems to be running better for my dad and me. As my main connection with dads carers is the Portal I know when he will be most comfortable. Generally care has been great for my dad, he very rarely complains and I
usually can tell when he is upset. This has been much better the last couple of weeks. I think carers have been good, often excellent! I know their's is a difficult and often thankless task, I thank them for their kindness and patience. When I have had cause to complain, never at my dad's request I might add, for the most part i've been satisfied with the teams response. This is much better over recent weeks and i've been pleased with the telephone operators and management team alike.
On the whole December is looking better than previous months and the continuity of carers and care dad is receiving now is much better for him. Hopefully all this will continue for him. Thankyou
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you for taking the time to share this detailed feedback. We appreciate your patience during the early challenges and are pleased to hear that care for your dad has improved, particularly in recent weeks. Your kind words about our carers, office team, and management are very much appreciated. We remain committed to maintaining continuity and high standards of care for your dad.Thank you again for your understanding and support.
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Review from B S (Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have received great service from my carers, as they consistently give their best efforts when delivering my care. I find it easy to communicate with them, and they understand my needs without difficulty. The staff are very friendly, and I particularly appreciate that the organisation maintains regular
carers, which makes everything significantly better.
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Current Review Score: 9.3 (9.263)

Overview of Review Score

The Review Score of 9.3 (9.263) out of 10 for TLB 24/7 Healthcare Leeds is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.463 for TLB 24/7 Healthcare Leeds is calculated as follows: ( (54 Excellents x 5) + (16 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 82 Ratings = 4.463
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for TLB 24/7 Healthcare Leeds is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about TLB 24/7 Healthcare Leeds

What Type of Services does TLB 24/7 Healthcare Leeds offer?

TLB 24/7 Healthcare Leeds offers Home Care.

How many Carers does TLB 24/7 Healthcare Leeds employ?

TLB 24/7 Healthcare Leeds employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact TLB 24/7 Healthcare Leeds to verify any information. View our terms and conditions. TLB 24/7 Healthcare Leeds has an Enhanced Service - more info.