Home Care Providers Owned by TLB 24/7 Healthcare Ltd

My mum Teresa received wonderful care from Ivy, Samantha and all the others carers who looked after her.They treated mum with dignity and friendship as that's how she saw them. They always informed us of any change in her condition .We felt that mum was safe and happy in their care Thank you so much for all you did for mum .

I know my mum is looked after very well.

One the whole January has been good for dad and myself. No real dramas care and carers have been fairly consistant. Dads main carer on holiday for a sizeable part of January but other main carers have been great.

Very pleased with service cannot fault it. Thank you for all you do.

Great company, great carers. I am enjoying the service rendered.

Carers are ok.

Very good.

I have been using TLB 24H health care for 11 months now and sometimes I'm happy and sometimes I'm disapointed with the care I've recieved because some of the carers are really good and know my routine but some dont know my routine. They offer a good range of things when they come in call time but the big problem is when they hoise me some carers put me perfect in my chair and some put me really wonky and uncomfortable. But overall I'm recieving good care and help.

All the carers are cheerful and competent, cheerfulness is important. The support team are very accessible and respond to my requests. I feel TLB 24/7 are a well-run company.

Staff are caring and friendly. All way seem bright and cheerful. Seem jouial warm doing duties. Really enjoy the company of my carers.

Staff are always smiling and very respectful and are all excelent.

My Auntie is 92 years old, very frail and has no family near her, me her niece and 2 of her nephews visit her regularly but her day to day care (3 times a day) is taken care of by the team, mainly one fabulous carer who goes above and beyond whom my auntie trusts and thinks the world of. As a family we couldn't do it without them and appreciate how wonderfully they look after her, keeping in touch with us at all times letting us know of any issues or problems. We feel very confident they always have her best interests at heart and that gives us great peace of mind.

Thank you

I have been working with TLB 24/7 since they started providing care to my father in August 2025. Our main carer, Zondayi, is excellent and the management within the organisation so check in to make sure we continue to be happy with the service. Any issues have been resolved.

All really good so far , but keep changing times and carers when my mum gets used to a couple of them .they are really friendly but my mum gets used to Catherine and she's really kind and looks after my mum , when she's not in my mum misses her , the ones who come in between are really good , my mum mentions cybil aswell who is very good with her,

I have received great service from my carers, as they consistently give their best efforts when delivering my care. I find it easy to communicate with them, and they understand my needs without difficulty. The staff are very friendly, and I particularly appreciate that the organisation maintains regular carers, which makes everything significantly better.

We requested that a regular carer be scheduled alongside any new carers to ensure the transition isn't overwhelming for my mum. This was arranged respectfully and has been working very well.

Care given is ok. Some carers are better than others. Interacts well with family members who present. The 1:1 sitting service is good and my husband is always clean, fed and tidy if I leave him and return.

TLB 24/7 provides a good service to us all and I am very pleased with it.

All carers have been very good to my husband and I have the same carers throughout and my husband enjoys their company.