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Home Care Provider Owned by TLB 24/7 Healthcare Ltd in West Yorkshire

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8.3 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by TLB 24/7 Healthcare Ltd in West Yorkshire

Only the locations & reviews in West Yorkshire for TLB 24/7 Healthcare Ltd are showing below.

View the details of all 2 locations (with 20 reviews) owned by TLB 24/7 Healthcare Ltd

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TLB 24/7 Healthcare Ltd Locations in West Yorkshire (1)

1 Home Care Provider owned by TLB 24/7 Healthcare Ltd in West Yorkshire
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TLB 24/7 Healthcare Leeds
47A Sugar Mill Business Park, Oakhurst Avenue, Dewsbury Road, Beeston, Leeds LS11 7HL 
9.4 16 reviews
TLB 24/7 Healthcare Leeds, Leeds, West Yorkshire
"My mum Teresa received wonderful care from Ivy, Samantha and all the others carers who looked after her.They treated mum with dignity…"   Read all 16 reviews
  • Visiting Care from £25 / hour
  • Live-in Care from £1,550 / week

TLB 24/7 Healthcare is a CQC regulated healthcare provider offering dependable and personalised home care that helps people remain safe and comfortable in their own homes. The service supports older ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
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Alcedo Care

TLB 24/7 Healthcare Ltd Reviews in West Yorkshire (16)

8.3

TLB 24/7 Healthcare Ltd has a Group Review Score of 8.3 (8.304) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TLB 24/7 Healthcare Ltd must have a Review Score.

Overall Experience
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Date Published
  • 16
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Reviewer Connection to TLB 24/7 Healthcare Ltd
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Review of

TLB 24/7 Healthcare Leeds

from D M (Daughter of Client) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum Teresa received wonderful care from Ivy, Samantha and all the others carers who looked after her.They treated mum with dignity and friendship as that's how she saw them. They always informed us of any change in her condition .We felt that mum was safe and happy in their care Thank you so
much for all you did for mum .
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsWe truly appreciate your review and the confidence you had in our company.
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  • Treated with Dignity
  • Value for Money
Review of

TLB 24/7 Healthcare Leeds

from J D (Daughter of Client) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provide by TLB is excellent. The regular carer is so kind and caring and I know she knows her client very well and helps with many care issues, nothing is too much trouble.
I know my mum is looked after very well.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsWe appreciate your feedback and your continued confidence in our service.
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Review of

TLB 24/7 Healthcare Leeds

from G M (Son of Client) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One the whole January has been good for dad and myself. No real dramas care and carers have been fairly consistant. Dads main carer on holiday for a sizeable part of January but other main carers have been great.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsWe appreciate your feedback and your continued confidence in our service.
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Review of

TLB 24/7 Healthcare Leeds

from T M (Daughter of Client) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with service cannot fault it. Thank you for all you do.
Reply from Ian Chiadzwa, Operations Manager at TLB 24/7 Healthcare LeedsThank you for taking the time to share your experience with TLB 24/7 Healthcare.
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Review of

TLB 24/7 Healthcare Leeds

from J S (Client) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great company, great carers. I am enjoying the service rendered.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsWe are pleased to know you are satisfied with our service and appreciate your trust in TLB24/7 Healthcare.
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  • Value for Money
Review of

TLB 24/7 Healthcare Leeds

from K H (Husband of Client) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Carers are ok.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you for your feedback. We appreciate you taking the time to share your experience. Your comments help us improve and maintain the standard of care we provide at TLB24/7 Healthcare.
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Review of

TLB 24/7 Healthcare Leeds

from B B (Husband of Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Ian Chiadzwa, Operations Manager at TLB 24/7 Healthcare LeedsThank you for your positive feedback about TLB 24/7 Healthcare. We appreciate your support and look forward to continuing to serve with excellence and care.
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Review of

TLB 24/7 Healthcare Leeds

from N C (Client) assisted by family/friend published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been using TLB 24H health care for 11 months now and sometimes I'm happy and sometimes I'm disapointed with the care I've recieved because some of the carers are really good and know my routine but some dont know my routine. They offer a good range of things when they come in call time but the
big problem is when they hoise me some carers put me perfect in my chair and some put me really wonky and uncomfortable. But overall I'm recieving good care and help.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsWe are pleased to hear that you feel you are receiving good overall care. We are sorry to learn about the inconsistencies you have experienced, particularly with your routine and hoisting. This is not the standard we expect, and we will address this with our team to ensure your comfort and care are consistent at every visit.
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Review of

TLB 24/7 Healthcare Leeds

from M S (Client) assisted by family/friend published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the carers are cheerful and competent, cheerfulness is important. The support team are very accessible and respond to my requests. I feel TLB 24/7 are a well-run company.
Reply from Abayomi Akinsominu, Business Development Manager at TLB 24/7 Healthcare LeedsThank you so much for your kind words. We're delighted to hear that our carers' cheerfulness and competence have made a positive difference to your experience,creating a warm, uplifting atmosphere is something we truly value.
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Review of

TLB 24/7 Healthcare Leeds

from Dawn S (Client) assisted by family/friend published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are caring and friendly. All way seem bright and cheerful. Seem jouial warm doing duties. Really enjoy the company of my carers.
Reply from Ian Chiadzwa, Operations Manager at TLB 24/7 Healthcare LeedsThank you for your positive feedback. We are pleased to know our staffs warmth and professionalism contribute to your experience. Your appreciation is truly valued.
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Review of

TLB 24/7 Healthcare Leeds

from Chris M (Son of Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always smiling and very respectful and are all excelent.
Reply from Nkululeko Muloyi, Social Media Manager at TLB 24/7 Healthcare LeedsThat's wonderful to hear! It's wonderful when staff make such a positive impression. If there's anything else you'd like to share or ask, feel free to do so!
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Review of

TLB 24/7 Healthcare Leeds

from Sarah O (Niece of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Auntie is 92 years old, very frail and has no family near her, me her niece and 2 of her nephews visit her regularly but her day to day care (3 times a day) is taken care of by the team, mainly one fabulous carer who goes above and beyond whom my auntie trusts and thinks the world of. As a family
we couldn't do it without them and appreciate how wonderfully they look after her, keeping in touch with us at all times letting us know of any issues or problems. We feel very confident they always have her best interests at heart and that gives us great peace of mind.
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you for such a lovely review. We're delighted your auntie feels so well cared for and we truly appreciate your trust in our team.
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Review of

TLB 24/7 Healthcare Leeds

from Ian W (Son of Client) published on 12 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall service provided is very good. My mother is please with the carers and the assistance she receives. Although on 2 occasions the tea time visit and night time visit as been within half an hour of each other?
I personally like to see the comments made by the cares when thay have visited via
the App.
Thank you
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you so much for this wonderful review. We are so pleased to know you had a positive experience with us at TLB 24/7 Helathcare.
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Review of

TLB 24/7 Healthcare Leeds

from Sheenagh S (Daughter of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been working with TLB 24/7 since they started providing care to my father in August 2025. Our main carer, Zondayi, is excellent and the management within the organisation so check in to make sure we continue to be happy with the service. Any issues have been resolved.
Reply from Nkululeko Muloyi, Social Media Manager at TLB 24/7 Healthcare LeedsThank you so much for sharing your heartfelt experience with TLB 24/7. It is truly touching to hear how dedicated Zondayi has been in caring for your father since August 2025. Knowing that the team provides excellent day-to-day support and makes the effort to check in and ensure your family's happiness speaks volumes about their compassion and commitment. It is reassuring to know that any issues were swiftly addressed, reflecting the care and attentiveness that make such a difference during these important moments for your family.
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Review of

TLB 24/7 Healthcare Leeds

from Martyn B (Son of Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
All really good so far , but keep changing times and carers when my mum gets used to a couple of them .they are really friendly but my mum gets used to Catherine and she's really kind and looks after my mum , when she's not in my mum misses her , the ones who come in between are really good , my mum
mentions cybil aswell who is very good with her,
Reply from abayomi akinsominu, business development manager at TLB 24/7 Healthcare LeedsThank you for your kind feedback. We apologise for the changes in carers and visit times. we understand how important consistency is, especially when a client builds trust with familiar faces. We are pleased to hear your mum has a good relationship with Catherine .we will do our best to maintain continuity wherever possible. Thank you for your understanding and for sharing your experience.
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Review of

TLB 24/7 Healthcare Leeds

from B S (Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have received great service from my carers, as they consistently give their best efforts when delivering my care. I find it easy to communicate with them, and they understand my needs without difficulty. The staff are very friendly, and I particularly appreciate that the organisation maintains regular
carers, which makes everything significantly better.
Reply from Nkululeko Muloyi, Social Media Manager at TLB 24/7 Healthcare LeedsThank you for sharing your positive experience with us! We're thrilled to hear that our carers are providing great service and that you find it easy to communicate with them. We strive to ensure our staff are friendly and consistent, and it's wonderful to know that this approach is making a difference for you. If there's anything else we can do to enhance your experience, please let us know.
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