Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Eleanor Live-Well

stars
stars 25 November 2025
Excellent.
Review from M R (Client / Service User)
stars
stars 11 November 2025
My live-in carer was originally coming to support me in looking after my husband while my son and his family were on holiday in Spain for 2 weeks. As it turned out, my husband, who is 88, has Alzheimer's and is very frail, fell and broke his hip in July, and by the time the carer came he had been in
hospital and then moved to an assessment bed in a care home. My son still wanted the carer to come and support me while he was away as I was exhausted and vulnerable after 5 years of caring for him at home. So the carer arrived and we got on really well from the start. She did all the driving, to give me a break, visited the care home with me every day and was proactive in talking to the nursing staff, taking Brian into the garden to eat his lunch and get some fresh air, and interact with him, which was so helpful. She did all the cooking and washing up, took us for trips out (which I hadn't been able to have) and was all-in-all a wonderful companion, and I really missed her when she left.
Review from Beryl W (Client / Service User)
stars
stars 31 October 2025
Got an absolutely lovely live in carer for my mum for 2 weeks after she had a long stay in hospital Couldn't do enough for her & gave me such peace of mind as I couldn't be there. Would throughly recommend.
Review from Denise S (Daughter of Client/Service User)