Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for GoodOaks Homecare - East Herts

stars
stars 24 February 2026
Extremely happy with the service we have received to date. My father has very quickly warmed to Amanda and we are very grateful for the over and above level of support she provides at each visit. Thank you.
Review from Ian G (Son of Client/Service User)
stars
stars 24 February 2026
My mum is being supported by Mandy from Goodoaks. A kind, professional and reliable carer. She really is great. Mandy is training other carers to work with her. i know she will promote the best possible standards in her team to ensure that all their clients are cared for with the compassion and
competence they deserve. The service right from the start from Goodoaks has been absolutely excellent. An efficient set up process and easy payment methods. As a daughter of frail but fiercely independent parents , having the support of Goodoaks means they can stay where they want - in their own home. I cannot recommend goodoaks strongly enough.
Review from Jo F (Daughter of Client/Service User)