Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Apex Prime Care Hailsham

stars
stars 30 March 2021
Apex girls are very supportive and professional. They always check my friend has everything she needs and if I leave a note they write back to me. They have worked really well during coronavirus and I am pleased they are starting to have their injections.
Review from R S (Friend of Client/Service User)
stars
stars 10 September 2020
Just want to give a huge thank you to the young lady who attended to my mother on Saturday. She alerted us to a problem she had after a recent fall and was extremely compassionate. Will you please pass on our thanks.
Review from Sue C (Son of Client/Service User)
stars
stars 22 May 2018
Wonderful bunch of girls (carers). It's a shame that the office lets the field workers down, the latest being a new carer to the company (2 weeks) and still has no Identity card. Disgraceful.
Review from Peter (Client / Service User)
stars
stars 23 March 2018
I am happy with everyone I have had here. I always have a good talk with them and feel much better afterwards for their company. I just wish everyone who needs help could experience what I have so far. Thank you all.
Review from Lilian W (Client / Service User)