Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Ability Care Services

stars
stars 12 November 2025
My brother has been cared for and supported by Ability Care for over 10 years. My brother is treated with respect and dignity. He is very much treated as an individual and his likes and dislikes are always taken into consideration. I also have peace of mind that he is well cared for and he is always happy when they are there.
Review from Barbara S (Sister of Client/Service User)
stars
stars 11 November 2025
Mum is very happy with the service she gets. She says Karen is a lovely person. Karen has green in mums house when mum wasn't there. Mum has no problem with that at all. Mum likes the bit of company as well.
Review from J B (Daughter of Client/Service User)
stars
stars 11 November 2025
The overall experience i find of ability care is excellent. Ability care provide personal care for my son each morning and are a reliable service that I can always rely on. The staff are kind and respectful also.
Review from L B (Mother of Client/Service User)
stars
stars 17 September 2025
The care provided is excellent, very helpful and the girls can't do enough to help me. I dread to think what my life would be like without the help I receive. If I could would have them longer than now.
Review from Stewart M (Client / Service User)
stars
stars 12 September 2025
The carers looking after my mum have been amazing . They treat her with such kindness and respect , which gives us so much peace of mind . As a daughter it means everything to know my mum is in safe hands . The carers are not only professional but also warm and compassionate.
Review from Debbie M (Daughter of Client/Service User)
stars
stars 09 September 2025
All the staff are very professional and give first class care and support. I am treated with the utmost respect with thought for my dignity and personal needs. I am happy to continue my care requirements with Ability Care.
Review from Iain S (Client / Service User)