Submit a Review for J C Home Care
5 Leyburn Road, Masham, Ripon, HG4 4ER
View full details of J C Home CareLatest Reviews for J C Home Care
16 March 2026
All the careers who visit are excellent.
The contract visit time is 8 - 9 am. Sometimes the rota is scheduled for upto 45 minutes later.
Not good for someone with dementia who likes a fixed schedule.
Also too many different careers on the rota.
Would be better if it could be just 4 or
5 people visiting the same customer.
16 March 2026
Very helpful, nice staff. Have used them for just over a year with little/no reason for complaint. Carers are generally the same ones week to week so a rapport can be established. Care days cannot be amended without a months notice. I understand for that for major changes but for an odd day it would
be nice to be able to give less notice (one or two weeks).
09 March 2026
My husband has dementia and can no longer be left alone for any length of time. I had another care provider for a year before changing to JC Homecare. They were a much bigger concern and based in Harrogate. I found we rarely had the same carer twice, and though the carers were all delightful, the
turn over was bewildering for me and impossible for my husband to cope with. They were also considerably more expensive.
In September 2025, we changed to our local carers. In particular I found the.office staff more than accommodating; nothing is too much trouble! We have had a team of about 4 regular carers, all contributing to the breath of fresh air JC Homecare brought with them from day 1. They are all cheerful, respectful, helpful, patient and thorough. I can relax from the second they arrive . They know the routines of the house, and all Eddies likes and dislikes. He responds well to each and all of them.I am so happy I made the change and recommend JCH unreservedly!
05 March 2026
J C Home Care are both professional and caring.
It was a big step for my wife to accept carers but from the first morning they arrived my wife has been delighted with the care she has received.
From my point it is so reassuring to know that my wife is in safe caring hands.
03 March 2026
I have recently had more communication with J C Homecare due to my Dad being in hospital and needing more care for my Mum. I have found them very easy, friendly and professional to deal with both at this time and in the past. The carers who come to visit are always very friendly, caring, helpful and
yet remain professional. In the past they have raised a health concern after a visit which I was then able to follow up. They were very flexible in being able to provide more care at short notice for my Mum. They are very good value for money, taking into account the peace of mind it gives me to know my parents are being cared for.
26 September 2025
We have had 5 years support from Jane Caress and JC Homecare, which we have always found responsive, diligent and caring. My husband was always pleased to see his carers as they were always cheerful and very good at involving him.
19 September 2025
JC Homecare has been helping us support our elderly Mum at home for over 3 years now and I have nothing but praise for them.
Office staff and support workers are all really approachable and keep us informed daily via a handy app. They are also quick to email or phone with any specific worries.
Everyone goes above and beyond to help us and I have complete confidence is their care and expertise. Most importantly, it is obvious that the support workers genuinely care for Mum. In fact, I don't know where we'd be without JC Homecare!
29 August 2025
Excellent and professional - caring and kind. Looked after both my parents for over 10 years, firstly with a previous provider and in the last year with JC Homecare, who took over the firm. A regular team and always careful of the different needs
27 August 2025
JC Homecare have been looking after my 98 year old great aunt for over 18 months now and they have been amazing. The support staff are all fabulous local ladies who genuinely care. Not only do they deal with the necessities like cooking, personal care, medication etc but they also provide much
needed companionship to my great aunt. The office staff are equally brilliant, they keep me constantly updated and nothing is ever too much trouble. I would definitely recommend the Manager and his team to anyone who is needing help to look after a loved one, they have given me peace of mind and have enabled my great aunt to continue to live in her own home at such a good age.
04 March 2025
J C Home Care have been providing care for my mother for about a year now and I am very thankful that I have found such a professional and caring company for her. All aspects of the service are efficient, the carers are always kind and respectful, reliable and responsive to my requests and mum's
needs. The administration staff are very responsive and positive in their approach. I would highly recommend J C Home Care.
07 October 2024
Initially, Jane Caress Ltd's staff came to care for my husband, and they were exemplary, kind, professional and very thoughtful. They also helped me personally, and I could not fault the care recieved. Knowing that certain members of the team would arrive consistently was comforting, and allowed me
to strike up a very good relationship with them. In addition, the office and administrative support staff were very helpful and efficient.
17 September 2024
Jane Caress Ltd has provided excellent care for my mother and we are so pleased to have found such reliable, friendly support.
The managing director is very client-focused and always professional. Her team are friendly, supportive and motivated.
There have been many occasions when the team
have gone above and beyond to offer support in times of urgency. The managing director has offered very useful advice throughout, making the whole experience very personal and reassuring.
28 August 2024
A carer comes to my home once a month for 48 hours to give me respite from caring for my husband.
Last month whilst I was away my husband suffered a T.I.A. The carer got help immediately and my husband was taken into hospital. The carer was exemplary, she coped with the situation efficiently,
professionally, and with great compassion. She went to the hospital with my husband and stayed with my husband all day until I was able to get there.
The owner of the care agency kept me informed at all times, which was so comforting.
15 April 2024
All my worries on meeting Jane Caress Ltd. I simply couldn't find fault with any member of her staff. My husband was treated with the greatest care, warmth and understanding plus patience.
08 April 2024
The manager and her team took care of my father in the last 6 months of his life. How we ever managed without them I don’t know. They cared for Dad with respect, empathy and kindness and were sympathetic to all his needs. Importantly, the support they gave us as a family was second to none. I cannot
recommend the manager and her team highly enough, they really are 5-star.
24 November 2023
Couldn’t ask for a better treatment and thoughtfulness, every need thought of, and other needs suggested and then a check to see everything had happened. For example: was I satisfied that the treatment was happening; was the kettle I was using too heavy; was access to the toilet reasonable?
27 September 2023
1. Support was flexible to the client's needs.
2. The care given was completed to a high standard.
3. But, perhaps most importantly, the carer engaged and communicated with the client in a very positive fashion.
Overall, great care was provided enabling a longer time at home before care needs
required a nursing home.
25 July 2023
Very organised. Looks after stuff and makes me feel like I have a friend. The girls are trained in what people need and make me feel safe. Whatever is done is done right. Nothing is too much.
12 May 2023
The carers came for approximately 8 years and were all very helpful.
06 March 2023
The carers that came to help Mother were very good and caring. They knew what needed to be done and did not need asking. We were very happy with them.
Latest Reviews for J C Home Care
16 March 2026
All the careers who visit are excellent.
The contract visit time is 8 - 9 am. Sometimes the rota is scheduled for upto 45 minutes later.
Not good for someone with dementia who likes a fixed schedule.
Also too many different careers on the rota.
Would be better if it could be just 4 or
5 people visiting the same customer.
16 March 2026
Very helpful, nice staff. Have used them for just over a year with little/no reason for complaint. Carers are generally the same ones week to week so a rapport can be established. Care days cannot be amended without a months notice. I understand for that for major changes but for an odd day it would
be nice to be able to give less notice (one or two weeks).
09 March 2026
My husband has dementia and can no longer be left alone for any length of time. I had another care provider for a year before changing to JC Homecare. They were a much bigger concern and based in Harrogate. I found we rarely had the same carer twice, and though the carers were all delightful, the
turn over was bewildering for me and impossible for my husband to cope with. They were also considerably more expensive.
In September 2025, we changed to our local carers. In particular I found the.office staff more than accommodating; nothing is too much trouble! We have had a team of about 4 regular carers, all contributing to the breath of fresh air JC Homecare brought with them from day 1. They are all cheerful, respectful, helpful, patient and thorough. I can relax from the second they arrive . They know the routines of the house, and all Eddies likes and dislikes. He responds well to each and all of them.I am so happy I made the change and recommend JCH unreservedly!
05 March 2026
J C Home Care are both professional and caring.
It was a big step for my wife to accept carers but from the first morning they arrived my wife has been delighted with the care she has received.
From my point it is so reassuring to know that my wife is in safe caring hands.
03 March 2026
I have recently had more communication with J C Homecare due to my Dad being in hospital and needing more care for my Mum. I have found them very easy, friendly and professional to deal with both at this time and in the past. The carers who come to visit are always very friendly, caring, helpful and
yet remain professional. In the past they have raised a health concern after a visit which I was then able to follow up. They were very flexible in being able to provide more care at short notice for my Mum. They are very good value for money, taking into account the peace of mind it gives me to know my parents are being cared for.
26 September 2025
We have had 5 years support from Jane Caress and JC Homecare, which we have always found responsive, diligent and caring. My husband was always pleased to see his carers as they were always cheerful and very good at involving him.
19 September 2025
JC Homecare has been helping us support our elderly Mum at home for over 3 years now and I have nothing but praise for them.
Office staff and support workers are all really approachable and keep us informed daily via a handy app. They are also quick to email or phone with any specific worries.
Everyone goes above and beyond to help us and I have complete confidence is their care and expertise. Most importantly, it is obvious that the support workers genuinely care for Mum. In fact, I don't know where we'd be without JC Homecare!
29 August 2025
Excellent and professional - caring and kind. Looked after both my parents for over 10 years, firstly with a previous provider and in the last year with JC Homecare, who took over the firm. A regular team and always careful of the different needs
27 August 2025
JC Homecare have been looking after my 98 year old great aunt for over 18 months now and they have been amazing. The support staff are all fabulous local ladies who genuinely care. Not only do they deal with the necessities like cooking, personal care, medication etc but they also provide much
needed companionship to my great aunt. The office staff are equally brilliant, they keep me constantly updated and nothing is ever too much trouble. I would definitely recommend the Manager and his team to anyone who is needing help to look after a loved one, they have given me peace of mind and have enabled my great aunt to continue to live in her own home at such a good age.
04 March 2025
J C Home Care have been providing care for my mother for about a year now and I am very thankful that I have found such a professional and caring company for her. All aspects of the service are efficient, the carers are always kind and respectful, reliable and responsive to my requests and mum's
needs. The administration staff are very responsive and positive in their approach. I would highly recommend J C Home Care.
07 October 2024
Initially, Jane Caress Ltd's staff came to care for my husband, and they were exemplary, kind, professional and very thoughtful. They also helped me personally, and I could not fault the care recieved. Knowing that certain members of the team would arrive consistently was comforting, and allowed me
to strike up a very good relationship with them. In addition, the office and administrative support staff were very helpful and efficient.
17 September 2024
Jane Caress Ltd has provided excellent care for my mother and we are so pleased to have found such reliable, friendly support.
The managing director is very client-focused and always professional. Her team are friendly, supportive and motivated.
There have been many occasions when the team
have gone above and beyond to offer support in times of urgency. The managing director has offered very useful advice throughout, making the whole experience very personal and reassuring.
28 August 2024
A carer comes to my home once a month for 48 hours to give me respite from caring for my husband.
Last month whilst I was away my husband suffered a T.I.A. The carer got help immediately and my husband was taken into hospital. The carer was exemplary, she coped with the situation efficiently,
professionally, and with great compassion. She went to the hospital with my husband and stayed with my husband all day until I was able to get there.
The owner of the care agency kept me informed at all times, which was so comforting.
15 April 2024
All my worries on meeting Jane Caress Ltd. I simply couldn't find fault with any member of her staff. My husband was treated with the greatest care, warmth and understanding plus patience.
08 April 2024
The manager and her team took care of my father in the last 6 months of his life. How we ever managed without them I don’t know. They cared for Dad with respect, empathy and kindness and were sympathetic to all his needs. Importantly, the support they gave us as a family was second to none. I cannot
recommend the manager and her team highly enough, they really are 5-star.
24 November 2023
Couldn’t ask for a better treatment and thoughtfulness, every need thought of, and other needs suggested and then a check to see everything had happened. For example: was I satisfied that the treatment was happening; was the kettle I was using too heavy; was access to the toilet reasonable?
27 September 2023
1. Support was flexible to the client's needs.
2. The care given was completed to a high standard.
3. But, perhaps most importantly, the carer engaged and communicated with the client in a very positive fashion.
Overall, great care was provided enabling a longer time at home before care needs
required a nursing home.
25 July 2023
Very organised. Looks after stuff and makes me feel like I have a friend. The girls are trained in what people need and make me feel safe. Whatever is done is done right. Nothing is too much.
12 May 2023
The carers came for approximately 8 years and were all very helpful.
06 March 2023
The carers that came to help Mother were very good and caring. They knew what needed to be done and did not need asking. We were very happy with them.