J C Home Care

Would be better if it could be just 4 or 5 people visiting the same customer.

Very helpful, nice staff. Have used them for just over a year with little/no reason for complaint. Carers are generally the same ones week to week so a rapport can be established. Care days cannot be amended without a months notice. I understand for that for major changes but for an odd day it would be nice to be able to give less notice (one or two weeks).

In September 2025, we changed to our local carers. In particular I found the.office staff more than accommodating; nothing is too much trouble! We have had a team of about 4 regular carers, all contributing to the breath of fresh air JC Homecare brought with them from day 1. They are all cheerful, respectful, helpful, patient and thorough. I can relax from the second they arrive . They know the routines of the house, and all Eddies likes and dislikes. He responds well to each and all of them.I am so happy I made the change and recommend JCH unreservedly!

From my point it is so reassuring to know that my wife is in safe caring hands.

I have recently had more communication with J C Homecare due to my Dad being in hospital and needing more care for my Mum. I have found them very easy, friendly and professional to deal with both at this time and in the past. The carers who come to visit are always very friendly, caring, helpful and yet remain professional. In the past they have raised a health concern after a visit which I was then able to follow up. They were very flexible in being able to provide more care at short notice for my Mum. They are very good value for money, taking into account the peace of mind it gives me to know my parents are being cared for.

We have had 5 years support from Jane Caress and JC Homecare, which we have always found responsive, diligent and caring. My husband was always pleased to see his carers as they were always cheerful and very good at involving him.

Everyone goes above and beyond to help us and I have complete confidence is their care and expertise. Most importantly, it is obvious that the support workers genuinely care for Mum. In fact, I don't know where we'd be without JC Homecare!

Excellent and professional - caring and kind. Looked after both my parents for over 10 years, firstly with a previous provider and in the last year with JC Homecare, who took over the firm. A regular team and always careful of the different needs

JC Homecare have been looking after my 98 year old great aunt for over 18 months now and they have been amazing. The support staff are all fabulous local ladies who genuinely care. Not only do they deal with the necessities like cooking, personal care, medication etc but they also provide much needed companionship to my great aunt. The office staff are equally brilliant, they keep me constantly updated and nothing is ever too much trouble. I would definitely recommend the Manager and his team to anyone who is needing help to look after a loved one, they have given me peace of mind and have enabled my great aunt to continue to live in her own home at such a good age.

J C Home Care have been providing care for my mother for about a year now and I am very thankful that I have found such a professional and caring company for her. All aspects of the service are efficient, the carers are always kind and respectful, reliable and responsive to my requests and mum's needs. The administration staff are very responsive and positive in their approach. I would highly recommend J C Home Care.

Initially, Jane Caress Ltd's staff came to care for my husband, and they were exemplary, kind, professional and very thoughtful. They also helped me personally, and I could not fault the care recieved. Knowing that certain members of the team would arrive consistently was comforting, and allowed me to strike up a very good relationship with them. In addition, the office and administrative support staff were very helpful and efficient.

There have been many occasions when the team have gone above and beyond to offer support in times of urgency. The managing director has offered very useful advice throughout, making the whole experience very personal and reassuring.

The owner of the care agency kept me informed at all times, which was so comforting.

All my worries on meeting Jane Caress Ltd. I simply couldn't find fault with any member of her staff. My husband was treated with the greatest care, warmth and understanding plus patience.

The manager and her team took care of my father in the last 6 months of his life. How we ever managed without them I don’t know. They cared for Dad with respect, empathy and kindness and were sympathetic to all his needs. Importantly, the support they gave us as a family was second to none. I cannot recommend the manager and her team highly enough, they really are 5-star.

Couldn’t ask for a better treatment and thoughtfulness, every need thought of, and other needs suggested and then a check to see everything had happened. For example: was I satisfied that the treatment was happening; was the kettle I was using too heavy; was access to the toilet reasonable?

Overall, great care was provided enabling a longer time at home before care needs required a nursing home.

Very organised. Looks after stuff and makes me feel like I have a friend. The girls are trained in what people need and make me feel safe. Whatever is done is done right. Nothing is too much.

The carers came for approximately 8 years and were all very helpful.

The carers that came to help Mother were very good and caring. They knew what needed to be done and did not need asking. We were very happy with them.