J C Home Care

5 Leyburn Road, Masham, Ripon HG4 4ER
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9.8 43 Reviews
  • J C Home Care, Ripon
JC Home Care is a small, independent, family-run business based near Masham, North Yorkshire.

They provide high-quality care to clients aged 18 or over with wide-ranging needs, enabling them to continue living independently in their own homes. Areas covered include Masham, Bedale, Leyburn, Ripon, Richmond and the surrounding villages.

With over 45 professional, caring and well-trained support workers, JC Home Care provides services ranging from one-hour calls to 24-hour live-in care, including anything from companionship and basic domestic support through to managing complex conditions such as Multiple Sclerosis and Parkinson’s disease. They also offer respite and palliative care and support several clients with dementia.

The care given follows detailed care plans, tailored to the specific needs and wishes of each client. These are drawn up from information gathered from the client and from relatives or friends during an initial visit and updated as and when changes occur.

Clients are visited by the same friendly support workers each week at the times which suit the client best. All calls are for a minimum of one hour, as the company believes that high-quality care cannot be delivered in less than an hour.

Staff go through a careful selection process, which includes disclosure and barring service (DBS) checks. They are capable, caring and receive in-depth training, which is updated on a regular basis.
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Care Provided by J C Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34 – £38
  • Weekly Live-in Care Fees: £2100 – £2100

All fees include travel and mileage

These prices are only a guideline, please contact J C Home Care to find out the exact price for your requirements.

Contact J C Home Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact J C Home Care to get a personalised quote.

Good to Know

Owner

  • Jane Caress Ltd
  • Privately Owned

Person in Charge

  • Ruth Walker (Registered Manager)

J C Home Care Reviews (43)

9.8

J C Home Care has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years.
Over all time J C Home Care has 43 reviews.

Overall Experience
  • 39
  • 4
  • 0
  • 0
  • 0
Date Published
  • 43
  • 5
  • 9
  • 15
  • 28
Reviewer Connection to J C Home Care
  • 19
  • 8
  • 6
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Susan P (Wife of Client) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise the team enough. I was struggling to find any sort of respite care. Some companies don't want to cover rural areas.
The flexibility was most helpful to us as well as the regular care. My husband got on well with all the carers and they did a marvellous job.
If I went away I was confident
that he would be looked after properly.
Ten out of ten as far as I am concerned!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P A (Client) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The smiling faces and cheery greetings if the carers as they arrived each day was a real boost to my morale and their kindness and care has been instrumental in my improving health.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Judith H (Daughter of Client) published on 24 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been delighted with the care offered to our mum whilst she was still able to remain at home. We have previously had experience of two care providers and have found Jane Caress to be in a different league. The whole team have provided a level of care that at times has been above and beyond what
has been necessary. It was refreshing to find carers who have an understanding of the needs of someone who suffers from dementia and who were able to provide the appropriate level of care.
It was very reassuring to know that Mum was provided with the best care possible in her own home.
We would have absolutely no hesitation in recommending Jane Caress.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for J C Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for J C Home Care is calculated as follows: ( (80 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 90 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for J C Home Care is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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