Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Ace Care Agency

stars
stars 08 May 2025
Ace daycare has been fantastic for our dad. Living with dementia and caring at home, we needed the respite of a daycare placement and Ace was recommended to us. They provide transport and meals/snacks as well as activities. By far the biggest bonus is the staff - from the owner and mini bus
driver to all the staff - Dad was treated with dignity and respect. The staff had a real understanding of dementia and quickly understood Dad's likes and isms with his dementia. Ace has kept dad at home with us for longer and we truly appreciate all the work and care received. I would wholeheartedly recommend Ace to anyone looking for such care.
Review from R P (Daughter of Client/Service User)