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Unit 3, Woodview, Bull Lane Industrial Estate, Bull Lane, Acton, Sudbury, CO10 0FD
View full details of BriarcareLatest Reviews for Briarcare
03 February 2026
My aunt lives alone and has problems with her mobility but doesn't want to go into a care home. We discussed this situation and agreed that she needed help with personal care. At this point I looked for a local agency and quite by accident came across Briarcare. The feedback looked good so I spoke
with the manager Rebecca. She suggested she should meet with my aunt which we quickly arranged. Rebecca paired my aunt with one of her staff and my aunt immediately hit it off with her. They have similar interests and a shared sense of humour. It is no exaggeration to say my aunt is a new person since we appointed Briarcare. She eagerly anticipates her carer's visits describing them as her pampering spa sessions. My aunt and I have nothing but praise for the staff at Briarcare. It is obvious that their carers love their job because they want to care for people - and not there simply for the money. Highly recommended.
22 January 2026
The Norfolk home care we are receiving for our mum is outstanding from meeting with Rebecca to cover mums needs she was really lovely mum has gone through a tough time and trust became an issue but mum felt so as ease with Rebecca which was really lovely to see Rebecca introduced Charlie to mum and
mum has found a lovely warming friendly lady who she truly loves and the other care givers that go to see mum she is loving the chats and friendly ness they show nothing is to much trouble for any of them the food they prepare meets all her needs and she really looks forward to their visits we as a family would like to thank each and everyone of them for their professionalism to mum thank you from Tracey jeans daughter
05 January 2026
Mum has had support at home from the Norfolk team since the Summer.
Professional set up with the number of individual personal carers being kept to a small number, allowing mum to build lovely relationships whilst receiving expert care. Carers offered a full range of support. I was concerned at
first at the minimum of 1 hour per visit, but the time proved invaluable for relaxed care.
Communication with manager first class, with any concerns on either side being swiftly dealt with.
Online reporting of each individual session of care really easy to access, giving detailed updates for peace of mind.
Highly recommend this fabulous care at home service.
24 September 2025
Briarcare currently care for my grandparents and I can hand on my heart say they are the most loving and caring bunch of team I have met.
They support us a family so well I honestly do not know what I would do without that and we are so happy we have come across them. I would recommend Briarcare
to anyone, we are so lucky to have them in our lives.
Thank you again
Emine x
26 August 2025
The Stowmarket team that manage my care
Always professional, are always courteous, always accommodating have a "can do Attitude"
30 April 2025
My Mum has been using Briarcare Norfolk for a couple of months after she became ill and we needed emergency care. Their responsiveness, care and attention to what Mum needed has been incredible. All the team members who have been part of the package have been exceptionally caring, especially
thinking about Mums emotional well-being. They quickly picked up on what Mum cannot do easily or forgets to do. All of this has meant that Mum is not only physically better but her general well-being has improved.
I would highly recommend this care provider to you.
11 February 2025
Excellent service is provided by this company. l would highly recommend them! My cousin is using home help service and she finds the helper to be very considerate and compassionate always ready to undertake any task!
11 February 2025
All I can say is Briarcare are extremely good, in fact the carer I see here at home every Wednesday is excellent. She is always well-dressed in a Briarcare uniform and always arrives on time. She cleans my apartment ever so well, which alternates between the lounge and kitchen one week, then the
bedroom, bathroom/toilet and hallway the following week. Everywhere looks like new when she has finished. We then have time for refreshments, i.e. coffee and biscuits, before she leaves again. It is marvelous to have someone here to talk to once a week and it always leaves me looking forwards to her coming the following week. Briarcare are quite simply one of the very best providers of home-care as their carers always go to so much trouble to do whatever they're asked and the end result is outstanding. Thank you so much, Briarcare.
10 February 2025
Briarcare Norfolk have provided my mother with excellent care. She is frail with poor mobility and has Alzheimer's. They assist her with washing and dressing, provide her meals and medication, assist in household matters where possible and most importantly provide her with company. She looks forward
to their visits. If she is a little low on their arrival, she is soon enjoying conversation and laughter. They are very attentive, raising any matters of concern promptly and very caring. I would not hesitate to recommend them.
10 February 2025
We needed help for my dad (90), who had several health problems, including dementia, and could not manage day-to-day personal care after my mum (also 90) became too ill to help him and was eventually admitted to hospital. All the Norfolk Briarcare staff were excellent in every way, punctual,
efficient, caring and friendly: Dad looked forward to their visits. They were also managed and organised very efficiently and flexibly. Dad eventually became too poorly to be looked after at home and went into a care home, where he died shortly afterwards. The carers took a lot of strain off the family and it was good to have them there.
04 December 2024
Briarcare is a very professional care provider, my carers and myself are always laughing. Admittingly, some staff are better than others, for example, my oven broke down, my carer took my evening meal to her house to cook for me.
17 October 2024
Briarcare has recently started to support my father who is on end-of-life care. Can I just say that each and every one of the staff that has visited to support has been incredible, professional and so very supportive. They have listened to our needs and provided a tailored, personal service that
shows they really truly care. This is the sign of a well-supported, well-led team and we can't thank you enough, they really have gone above and beyond.
My family thanks you from the bottom of our hearts and wants you to know what a difference you make to people's lives when they most need it.
12 June 2024
Briarcare Stowmarket is the best care company, I have been with this care company for nearly five years. I had problems with the two previous ones. Briarcare Stowmarket has lovely, kind and caring staff of which I get on with them all. They are committed, dedicated and efficient in all the tasks
carried out, I have regular time slots that work around all my hospital appointments and my social groups that I attend. My health has greatly improved while being with Briarcare and now is better maintained. The manager I can always go to if I have any worries or distressed in any way. I recently lost my cat, everyone was sympathetic and supportive, I thank you Briarcare Stowmarket, may we have many more years together. I am so happy with this company and thoroughly recommend it. Thank you Stowmarket team.
01 May 2024
My wife suffers from a very rare brain disease (Corticobasal Syndrome). This is a degenerative disease which requires continual changes/updates to her care plan. Briarcare has been her care company now for 3 years and during that time has been fundamental in ensuring all of her care needs are fully
met. The manager has been instrumental in liaising with authorities to make sure changes to her care were implemented and my wife continued to get the best possible uninterrupted care. This approach is inspirational to her team of carers some of whom have had bespoke training, eg PEG feeding as my wife cannot now be fed orally. Not only are they taking fantastic care of my wife but they extend their overall caring attitude to include myself.
In summary, Briarcare are providing an absolutely fantastic service will all staff showing a high degree of professionalism coupled with a commendable caring friendly attitude. I recommend them to anyone seeking a reputable care company.
22 April 2024
The best care company around. Very friendly service and very professional at their job. Reliable and the care is the best. Very trustworthy and polite. Best thing we ever did was change to this company.
16 April 2024
I have been receiving care from Briarcare Recruitment Agency Stowmarket team for nearly five years. I can’t thank the team enough for how well they care for me every day. Nothing is ever too much trouble. They always go above and beyond and treat me with such kindness, as a company, I have always
found it easy to talk to management.
27 February 2024
I have been extremely happy with Briarcare and so impressed with how lovely and kind all the carers are. My dad has really enjoyed all of the people he has met. We have also managed to get extra help when we've needed it which is fantastic. I always get straight through to the office, two members of
staff in particular have been so easy to deal with. Thank you to all the team, we are so happy that we have found you. Highly recommended.
Latest Reviews for Briarcare
03 February 2026
My aunt lives alone and has problems with her mobility but doesn't want to go into a care home. We discussed this situation and agreed that she needed help with personal care. At this point I looked for a local agency and quite by accident came across Briarcare. The feedback looked good so I spoke
with the manager Rebecca. She suggested she should meet with my aunt which we quickly arranged. Rebecca paired my aunt with one of her staff and my aunt immediately hit it off with her. They have similar interests and a shared sense of humour. It is no exaggeration to say my aunt is a new person since we appointed Briarcare. She eagerly anticipates her carer's visits describing them as her pampering spa sessions. My aunt and I have nothing but praise for the staff at Briarcare. It is obvious that their carers love their job because they want to care for people - and not there simply for the money. Highly recommended.
22 January 2026
The Norfolk home care we are receiving for our mum is outstanding from meeting with Rebecca to cover mums needs she was really lovely mum has gone through a tough time and trust became an issue but mum felt so as ease with Rebecca which was really lovely to see Rebecca introduced Charlie to mum and
mum has found a lovely warming friendly lady who she truly loves and the other care givers that go to see mum she is loving the chats and friendly ness they show nothing is to much trouble for any of them the food they prepare meets all her needs and she really looks forward to their visits we as a family would like to thank each and everyone of them for their professionalism to mum thank you from Tracey jeans daughter
05 January 2026
Mum has had support at home from the Norfolk team since the Summer.
Professional set up with the number of individual personal carers being kept to a small number, allowing mum to build lovely relationships whilst receiving expert care. Carers offered a full range of support. I was concerned at
first at the minimum of 1 hour per visit, but the time proved invaluable for relaxed care.
Communication with manager first class, with any concerns on either side being swiftly dealt with.
Online reporting of each individual session of care really easy to access, giving detailed updates for peace of mind.
Highly recommend this fabulous care at home service.
24 September 2025
Briarcare currently care for my grandparents and I can hand on my heart say they are the most loving and caring bunch of team I have met.
They support us a family so well I honestly do not know what I would do without that and we are so happy we have come across them. I would recommend Briarcare
to anyone, we are so lucky to have them in our lives.
Thank you again
Emine x
26 August 2025
The Stowmarket team that manage my care
Always professional, are always courteous, always accommodating have a "can do Attitude"
30 April 2025
My Mum has been using Briarcare Norfolk for a couple of months after she became ill and we needed emergency care. Their responsiveness, care and attention to what Mum needed has been incredible. All the team members who have been part of the package have been exceptionally caring, especially
thinking about Mums emotional well-being. They quickly picked up on what Mum cannot do easily or forgets to do. All of this has meant that Mum is not only physically better but her general well-being has improved.
I would highly recommend this care provider to you.
11 February 2025
Excellent service is provided by this company. l would highly recommend them! My cousin is using home help service and she finds the helper to be very considerate and compassionate always ready to undertake any task!
11 February 2025
All I can say is Briarcare are extremely good, in fact the carer I see here at home every Wednesday is excellent. She is always well-dressed in a Briarcare uniform and always arrives on time. She cleans my apartment ever so well, which alternates between the lounge and kitchen one week, then the
bedroom, bathroom/toilet and hallway the following week. Everywhere looks like new when she has finished. We then have time for refreshments, i.e. coffee and biscuits, before she leaves again. It is marvelous to have someone here to talk to once a week and it always leaves me looking forwards to her coming the following week. Briarcare are quite simply one of the very best providers of home-care as their carers always go to so much trouble to do whatever they're asked and the end result is outstanding. Thank you so much, Briarcare.
10 February 2025
Briarcare Norfolk have provided my mother with excellent care. She is frail with poor mobility and has Alzheimer's. They assist her with washing and dressing, provide her meals and medication, assist in household matters where possible and most importantly provide her with company. She looks forward
to their visits. If she is a little low on their arrival, she is soon enjoying conversation and laughter. They are very attentive, raising any matters of concern promptly and very caring. I would not hesitate to recommend them.
10 February 2025
We needed help for my dad (90), who had several health problems, including dementia, and could not manage day-to-day personal care after my mum (also 90) became too ill to help him and was eventually admitted to hospital. All the Norfolk Briarcare staff were excellent in every way, punctual,
efficient, caring and friendly: Dad looked forward to their visits. They were also managed and organised very efficiently and flexibly. Dad eventually became too poorly to be looked after at home and went into a care home, where he died shortly afterwards. The carers took a lot of strain off the family and it was good to have them there.
04 December 2024
Briarcare is a very professional care provider, my carers and myself are always laughing. Admittingly, some staff are better than others, for example, my oven broke down, my carer took my evening meal to her house to cook for me.
17 October 2024
Briarcare has recently started to support my father who is on end-of-life care. Can I just say that each and every one of the staff that has visited to support has been incredible, professional and so very supportive. They have listened to our needs and provided a tailored, personal service that
shows they really truly care. This is the sign of a well-supported, well-led team and we can't thank you enough, they really have gone above and beyond.
My family thanks you from the bottom of our hearts and wants you to know what a difference you make to people's lives when they most need it.
12 June 2024
Briarcare Stowmarket is the best care company, I have been with this care company for nearly five years. I had problems with the two previous ones. Briarcare Stowmarket has lovely, kind and caring staff of which I get on with them all. They are committed, dedicated and efficient in all the tasks
carried out, I have regular time slots that work around all my hospital appointments and my social groups that I attend. My health has greatly improved while being with Briarcare and now is better maintained. The manager I can always go to if I have any worries or distressed in any way. I recently lost my cat, everyone was sympathetic and supportive, I thank you Briarcare Stowmarket, may we have many more years together. I am so happy with this company and thoroughly recommend it. Thank you Stowmarket team.
01 May 2024
My wife suffers from a very rare brain disease (Corticobasal Syndrome). This is a degenerative disease which requires continual changes/updates to her care plan. Briarcare has been her care company now for 3 years and during that time has been fundamental in ensuring all of her care needs are fully
met. The manager has been instrumental in liaising with authorities to make sure changes to her care were implemented and my wife continued to get the best possible uninterrupted care. This approach is inspirational to her team of carers some of whom have had bespoke training, eg PEG feeding as my wife cannot now be fed orally. Not only are they taking fantastic care of my wife but they extend their overall caring attitude to include myself.
In summary, Briarcare are providing an absolutely fantastic service will all staff showing a high degree of professionalism coupled with a commendable caring friendly attitude. I recommend them to anyone seeking a reputable care company.
22 April 2024
The best care company around. Very friendly service and very professional at their job. Reliable and the care is the best. Very trustworthy and polite. Best thing we ever did was change to this company.
16 April 2024
I have been receiving care from Briarcare Recruitment Agency Stowmarket team for nearly five years. I can’t thank the team enough for how well they care for me every day. Nothing is ever too much trouble. They always go above and beyond and treat me with such kindness, as a company, I have always
found it easy to talk to management.
27 February 2024
I have been extremely happy with Briarcare and so impressed with how lovely and kind all the carers are. My dad has really enjoyed all of the people he has met. We have also managed to get extra help when we've needed it which is fantastic. I always get straight through to the office, two members of
staff in particular have been so easy to deal with. Thank you to all the team, we are so happy that we have found you. Highly recommended.