Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Care @ Home Newbury Ltd

stars
stars 06 December 2016
My carer is always punctual, humorous, efficient he has made my life care free, dispensed a lot of worries compared to my previous provider. It is alway heartening to know my carer has many excellent attributes and skills and a wonderful sense of humour and competency.
Review from Ron A (Client / Service User)
stars
stars 17 March 2016
Care @ Home have always been very professional and caring. Always treated with respect and dignity. Best company we have found.
Review from Bryan R (Friend of Client/Service User)
stars
stars 16 March 2016
I have known Care @ Home staff for many years, as they first looked after my husband. Since his death 3 years ago the staff have looked after me. They are delightful people who I find trustworthy, helpful and enjoy their company. I would recommend them to anyone.
Review from Eleanor M (Client / Service User)
stars
stars 12 March 2016
Due to a stroke which I suffered 9 years ago, Care@Home has provided care for me everyday. The carers get me up in the morning, they wash and dress me and put me to bed at night. The stroke affected my left arm and leg which left me disabled however with the good help of the carers (particularly the
manager) I am now able to walk to the toilet 4 times in the daytime and eventually go upstairs on the stair lift.
Review from William H (Client / Service User)