Submit a Review for Care Force Ltd
Holland House, 12a High Street, Bromsgrove, B61 8HQ
View full details of Care Force LtdLatest Reviews for Care Force Ltd
10 February 2026
Care Force looked after my partner's mother, Jenny, and the care provided was exceptional. The carers were absolutely fantastic-kind, patient, and genuinely supportive. They built a real relationship with Jenny, who loved chatting, laughing, and even having the occasional sing-song with them. Their
warmth made a real difference to her quality of life.
Communication was excellent throughout. The carers were never afraid to pick up the phone and speak to my partner whenever Jenny needed anything, and on occasion they even bought small items for her out of their own pocket-an incredibly kind gesture.
The office staff were just as impressive. Whenever my partner contacted them, they knew Jenny by name and spoke about her with genuine care, which was very reassuring.
I would especially like to commend the Team Leader who informed my partner of Jenny's passing. This was done with great sensitivity and compassion. The carers stayed at the property while paramedics were present and remained
05 February 2026
My grandmother has been with them for the last few months and their care and attention is amazing! The staff are friendly and approachable. If there is anything she needs they are on the ball and quick to help.
19 March 2025
No problems at all.
19 September 2023
I have been very pleased with them all, very helpful.
26 May 2023
I'm very pleased with all the girls and teams who work in my flat. They give a lot of dignity. I am not a well man. They work hard and I'm happy. It's not easy for me so I'm very grateful. I feel better for them working to help me and they do. I'm very grateful. They are nice, considerate,
hardworking and kind.
12 May 2023
They are brilliant at coming and doing my care. They do all and more of what I need to be done. They make sure I am well provided for and are always kind and friendly.
12 May 2023
I would like to thank you for the excellent care I receive. It is very reassuring during difficult times. Also, the cares are kindness itself. Many thanks.
18 April 2023
My brother had care provided for over two years. During that time, his health deteriorated but the care provided catered for his growing needs. The staff were friendly, respectful and kind. I felt my brother was in "good hands" throughout this time. I would certainly have no hesitation in
recommending Care Force Ltd.
15 July 2022
I am writing this to extend my thanks and best wishes to Care Force for the care and support that all the team have extended towards my father. Nothing has been too much trouble and the team of both office and visiting support staff during my father’s recovery from both falls and other challenges
has been excellent. In general, the response time for change of instructions has been excellent and I have appreciated very much the fact that you can call, speak to the same management staff and they know you by name and client information which I find to be excellent, thank you. All in all, an excellent and reliable service which extends above and beyond just providing practical care, thank you. The team continue to be supportive, great communicators and in every way possible and helpful, their number one mission is to provide the best possible care to their clients. I have met a number of their care workers and they are friendly, professional and extremely warm and friendly, almost family.
24 March 2022
Without Care Force, my mom would be in a care home which she does not want and I would not have peace of mind knowing she is being looked after well.
17 January 2022
Very helpful as I can't do things for myself. Most carers are pleasant and obliging. Will feed me, do shopping, get papers and even do practical things sometimes e.g. the carer put up new curtains/changing lightbulbs/ tightening plug on fan heater. The manager will change time if I request an
earlier time slot. Company during the days during lockdown as I don't see a soul.
17 January 2022
An excellent and caring service.
04 January 2022
The care requirements for my elderly mother changed dramatically and very quickly during December 2021. Care Force responded immediately and have put in place a support package to meet her changed needs. All of the people who have been involved have been professional, helpful, compassionate and
sensitive to her requirements. The ease of dealing with them was certainly helpful in making a difficult situation less stressful. I have no hesitation in recommending their services.
23 March 2021
The carers that look after my elderly mum, who has Alzheimer's, have been very patient, caring and compassionate. They engage in conversation and make her laugh, keeping her spirits up. They go above and beyond and have given me some helpful tips to make her life more fulfilling. I'm so very
grateful to have their expertise and support and wouldn't hesitate to recommend them.
23 February 2021
Friendly and efficient team in the office and when providing care for my mother at her home. Always professional, interested and work closely with us as a family to keep our mother safe. No concerns whatsoever. We know we can always ask for their support.
22 February 2021
Care Force have been helping my mother since 2020. They are all kind, caring, professional, helpful, reliable, kind and supportive. Communication is excellent, care is excellent
It's easy to concentrate on the client but Care Force equally support my dad as her main carer.
I cannot fault them in
any way. Absolutely brilliant. Thanks to all the staff, we are very grateful.
22 February 2021
We have used Care Force for a number of years for first my father, then my mother. Great carers, always helpful and gentle with them.
Mom could be a little difficult at times but the ladies were always very good with her.
22 February 2021
Mum has needed more care over the last few months, and Care Force have responded often at short notice to any changes that are required. One lady, in particular, has always been so helpful in organising changes to Mum's care plan. The carers have always been helpful and accommodating to Mums needs.
22 February 2021
The carers are all very pleasant and helpful. They are very good with my parents, and in particular, with my father, who is showered regularly. They also do breakfast, lunches and evening meals for them. They chat with my mother and also engage with my father, who has dementia. He may only say 'ye'
or 'no' in reply to a question, but it means a lot to him, and will always smile and say thank you to the carers.
07 December 2020
My mother started in July 2020 with the carer going into her home once a day, which, after two months, changed to twice a day. Since the end of October, this has been four times a day.
The care she has received has been excellent and is helping to keep her at home during these difficult times. We
are very pleased with all the carers who are helping her.
Latest Reviews for Care Force Ltd
10 February 2026
Care Force looked after my partner's mother, Jenny, and the care provided was exceptional. The carers were absolutely fantastic-kind, patient, and genuinely supportive. They built a real relationship with Jenny, who loved chatting, laughing, and even having the occasional sing-song with them. Their
warmth made a real difference to her quality of life.
Communication was excellent throughout. The carers were never afraid to pick up the phone and speak to my partner whenever Jenny needed anything, and on occasion they even bought small items for her out of their own pocket-an incredibly kind gesture.
The office staff were just as impressive. Whenever my partner contacted them, they knew Jenny by name and spoke about her with genuine care, which was very reassuring.
I would especially like to commend the Team Leader who informed my partner of Jenny's passing. This was done with great sensitivity and compassion. The carers stayed at the property while paramedics were present and remained
05 February 2026
My grandmother has been with them for the last few months and their care and attention is amazing! The staff are friendly and approachable. If there is anything she needs they are on the ball and quick to help.
19 March 2025
No problems at all.
19 September 2023
I have been very pleased with them all, very helpful.
26 May 2023
I'm very pleased with all the girls and teams who work in my flat. They give a lot of dignity. I am not a well man. They work hard and I'm happy. It's not easy for me so I'm very grateful. I feel better for them working to help me and they do. I'm very grateful. They are nice, considerate,
hardworking and kind.
12 May 2023
They are brilliant at coming and doing my care. They do all and more of what I need to be done. They make sure I am well provided for and are always kind and friendly.
12 May 2023
I would like to thank you for the excellent care I receive. It is very reassuring during difficult times. Also, the cares are kindness itself. Many thanks.
18 April 2023
My brother had care provided for over two years. During that time, his health deteriorated but the care provided catered for his growing needs. The staff were friendly, respectful and kind. I felt my brother was in "good hands" throughout this time. I would certainly have no hesitation in
recommending Care Force Ltd.
15 July 2022
I am writing this to extend my thanks and best wishes to Care Force for the care and support that all the team have extended towards my father. Nothing has been too much trouble and the team of both office and visiting support staff during my father’s recovery from both falls and other challenges
has been excellent. In general, the response time for change of instructions has been excellent and I have appreciated very much the fact that you can call, speak to the same management staff and they know you by name and client information which I find to be excellent, thank you. All in all, an excellent and reliable service which extends above and beyond just providing practical care, thank you. The team continue to be supportive, great communicators and in every way possible and helpful, their number one mission is to provide the best possible care to their clients. I have met a number of their care workers and they are friendly, professional and extremely warm and friendly, almost family.
24 March 2022
Without Care Force, my mom would be in a care home which she does not want and I would not have peace of mind knowing she is being looked after well.
17 January 2022
Very helpful as I can't do things for myself. Most carers are pleasant and obliging. Will feed me, do shopping, get papers and even do practical things sometimes e.g. the carer put up new curtains/changing lightbulbs/ tightening plug on fan heater. The manager will change time if I request an
earlier time slot. Company during the days during lockdown as I don't see a soul.
17 January 2022
An excellent and caring service.
04 January 2022
The care requirements for my elderly mother changed dramatically and very quickly during December 2021. Care Force responded immediately and have put in place a support package to meet her changed needs. All of the people who have been involved have been professional, helpful, compassionate and
sensitive to her requirements. The ease of dealing with them was certainly helpful in making a difficult situation less stressful. I have no hesitation in recommending their services.
23 March 2021
The carers that look after my elderly mum, who has Alzheimer's, have been very patient, caring and compassionate. They engage in conversation and make her laugh, keeping her spirits up. They go above and beyond and have given me some helpful tips to make her life more fulfilling. I'm so very
grateful to have their expertise and support and wouldn't hesitate to recommend them.
23 February 2021
Friendly and efficient team in the office and when providing care for my mother at her home. Always professional, interested and work closely with us as a family to keep our mother safe. No concerns whatsoever. We know we can always ask for their support.
22 February 2021
Care Force have been helping my mother since 2020. They are all kind, caring, professional, helpful, reliable, kind and supportive. Communication is excellent, care is excellent
It's easy to concentrate on the client but Care Force equally support my dad as her main carer.
I cannot fault them in
any way. Absolutely brilliant. Thanks to all the staff, we are very grateful.
22 February 2021
We have used Care Force for a number of years for first my father, then my mother. Great carers, always helpful and gentle with them.
Mom could be a little difficult at times but the ladies were always very good with her.
22 February 2021
Mum has needed more care over the last few months, and Care Force have responded often at short notice to any changes that are required. One lady, in particular, has always been so helpful in organising changes to Mum's care plan. The carers have always been helpful and accommodating to Mums needs.
22 February 2021
The carers are all very pleasant and helpful. They are very good with my parents, and in particular, with my father, who is showered regularly. They also do breakfast, lunches and evening meals for them. They chat with my mother and also engage with my father, who has dementia. He may only say 'ye'
or 'no' in reply to a question, but it means a lot to him, and will always smile and say thank you to the carers.
07 December 2020
My mother started in July 2020 with the carer going into her home once a day, which, after two months, changed to twice a day. Since the end of October, this has been four times a day.
The care she has received has been excellent and is helping to keep her at home during these difficult times. We
are very pleased with all the carers who are helping her.