Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Latest Reviews for Caremark Poole

stars
stars 23 June 2025
Overall, we have been satisfied with Caremark. We recently had a customer review with one of the local managers. We have been clients for over a year, and we gave positive feedback. One issue has been few carers volunteer to help in the home, whilst their patients uses the toilet, they stand/sit using their mobile. One carer was exceptional in voluntarily emptying bins, washing breakfast dishes, or sweeping the kitchen. Most disappointing was one carer refused to operate a wheelchair.
Review from V W (Client / Service User)
stars
stars 09 April 2025
Great service, friendly, keeps you to date and definitely goes the extra mile to help. Will always telephone if there's a problem which is great. The two carers are really helpful and will always make sure my dad is kept safe and well.
Review from R B (Son of Client/Service User)
stars
stars 09 April 2025
Caremark have been assisting my grandmother for about a year and they have been brilliant. The carers are always friendly towards my grandmother, and she really enjoys the companionship Caremark provides. The office have also been accommodating if we ever need to put in extra visits or cancel visits, and have always been friendly if we have any questions and queries. My grandmother enjoys the company and feels comfortable with her carers. Would definitely recommend Caremark Poole
Review from C I (Granddaughter of Client/Service User)