Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Celtic Care Services Ltd (Chippenham)

stars
stars 21 March 2024
All staff excellent.
Review from Walford P (Client / Service User)
stars
stars 13 March 2024
I am being well looked after. I enjoy the carers coming around.
Review from Mavis W (Client / Service User)
stars
stars 02 July 2020
Celtic Care started to care for my Mother-in-Law almost 5 years ago, always providing excellent full-on care. The carers were so positive and when she got used to them she really adored all of them. We as a family couldn't recommend Celtic Care more highly, everyone from the ladies in the office to
each and every carer who looked after my Mother-in-Law over the past 5 years. Nothing was ever too much trouble for them and often they went over and above what was needed. As all the family lived 100miles away we knew that when we weren't visiting she was having the best possible care. The whole family can't thank all at Celtic Care enough.
Review from Janet C (Daughter-in-law of Client/Service User)
stars
stars 17 December 2018
All the girls are respectful and most go beyond what's called for. I know I can ring the office anytime I have a problem and they do their best they can to help.
Review from Janet W (Client / Service User)
stars
stars 30 November 2018
The service that is given to me by the carers is excellent. I cannot speak too highly about them they all treat me with respect.
Review from Ann O (Client / Service User)
stars
stars 27 November 2018
Celtic are an all-round fantastic service provider. Management team responsive and accommodating, care team engage, care and sensitive to mums requirements, reliable and on the rare occasion delayed, updates and urgency to resolve.
Review from Tim S (Son of Client/Service User)
stars
stars 10 October 2016
Celtic Care Services very professional, never had one complaint. All the girls always have a smile on their face and do their job properly.
Review from Helen G (Daughter of Client/Service User)