Be extremely careful if you select this company as a supplier of carers to the ones you love. Although the carers themselves seem good and caring and have established a good rapport with my mother, dealing with the management is a completely different experience. There is no formal logging of the
actual time that carers arrive and depart, and no procedure to make a note of what tasks the carer has undertaken for their client while they are with them.
If it wasn't for the good relationship that my mother has formed with her two carers then we would have terminated the use of this care service provider, as dealing with the management has proved all but impossible, with any requests or suggestions likely to be met by the phone being put down on you - so be warned !
Latest Reviews for Clifton Care
30 June 2016
Be extremely careful if you select this company as a supplier of carers to the ones you love. Although the carers themselves seem good and caring and have established a good rapport with my mother, dealing with the management is a completely different experience. There is no formal logging of the
actual time that carers arrive and depart, and no procedure to make a note of what tasks the carer has undertaken for their client while they are with them.
If it wasn't for the good relationship that my mother has formed with her two carers then we would have terminated the use of this care service provider, as dealing with the management has proved all but impossible, with any requests or suggestions likely to be met by the phone being put down on you - so be warned !