Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for MiHomecare (Queensbury)

stars
stars 26 January 2017
I have been very satisfied with all the agents I have had helping me. I have been at Mihomescare since December 2015 and had a variety of carer for different lengths of time.
Review from D W (Client / Service User)
stars
stars 05 January 2017
The carers that visit my mum are very good and they make her feel happy when they come. I don't know what I would do without them and I am able to keep my night job and rest during the day because they warm up her meals and they are very patient with her.
Review from S T (Daughter of Client/Service User)
stars
stars 05 January 2017
Constant change of carers and never on time.
Review from MP (Client / Service User)
stars
stars 23 November 2015
OK
Review from Naran P (Husband of Client/Service User)
stars
stars 16 October 2015
Carers are all very clean, dressed in the uniform, also very polite and considerate. It is very nice to be treated as a human being not just a body. I enjoy having a shower and my hair washed, in fact they carry out their duties very well. I just wish I could move my body more to make their job
easier. As my carers find lunchtime and bedtime is a rush could I amend my times to: 7.00 - 8.30 Morning 12.45 - 13.30 Lunch 19.30 - 20.15 Bed Time doing away with my tea time.
Review from Joan C (Client / Service User)
stars
stars 06 October 2015
Every carer is different. I feel that everyone should call out when they come in, some don't feel it's necessary. Most are very good and know what they have to do, a few just do what they can get away with, but the greater majority are excellent and cheerful and chat with me which is important when
you live on your own.
Review from Mary K (Client / Service User)