MiHomecare (Queensbury)

Office 2.1, 23 Westmoreland, Queensbury, London NW9 9BW
Review Us
6 Reviews
  • MiHomecare (Queensbury), London
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Avadawn Morgan (Manager)
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MiHomecare (Queensbury) Reviews (6)

Over all time MiHomecare (Queensbury) has 6 reviews.

Overall Experience
  • 2
  • 2
  • 2
  • 0
  • 0
Date Published
  • 6
  • 0
  • 0
  • 0
  • 6
Reviewer Connection to MiHomecare (Queensbury)
  • 4
  • 1
  • 1
Total of 6, showing 1-6
Review from D W (Client) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very satisfied with all the agents I have had helping me. I have been at Mihomescare since December 2015 and had a variety of carer for different lengths of time.
Reply from amanda sherlock, Director care quality at MiHomecare (Queensbury)

Thank you for your positive comments on the service at Brent Mihomecare. It is lovely for the dedicated staff to hear great feedback

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S T (Daughter of Client) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers that visit my mum are very good and they make her feel happy when they come.
I don't know what I would do without them and I am able to keep my night job and rest during the day because they warm up her meals and they are very patient with her.
Reply from Amanda Sherlock, Director care Quality at MiHomecare (Queensbury)

Thank you for taking the time to comment on the Brent service. I will ensure that your compliments are passed to the team at Brent and we hope that you continue to receive great care that meet your Mum's needs.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from MP (Client) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Constant change of carers and never on time.
Reply from Amanda Sherlock, Director Care Quality at MiHomecare (Queensbury)

We are sorry to hear about your concerns regarding consistency of carers. The team at Brent work hard to try and ensure visits are at the time of the customers preference and to provide consistent care workers. We will review your concerns and hope to address these as quickly as possible

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Naran P (Husband of Client) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
OK
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joan C (Client) published on 16 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are all very clean, dressed in the uniform, also very polite and considerate. It is very nice to be treated as a human being not just a body. I enjoy having a shower and my hair washed, in fact they carry out their duties very well. I just wish I could move my body more to make their job easier.


As my carers find lunchtime and bedtime is a rush could I amend my times to:
7.00 - 8.30 Morning
12.45 - 13.30 Lunch
19.30 - 20.15 Bed Time


doing away with my tea time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary K (Client) published on 6 October 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Every carer is different. I feel that everyone should call out when they come in, some don't feel it's necessary. Most are very good and know what they have to do, a few just do what they can get away with, but the greater majority are excellent and cheerful and chat with me which is important when
you live on your own.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about MiHomecare (Queensbury)

What Type of Services does MiHomecare (Queensbury) offer?

MiHomecare (Queensbury) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MiHomecare (Queensbury) to verify any information. View our terms and conditions. MiHomecare (Queensbury) has an Basic Service - more info.