Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Care Solutions Manchester

stars
stars 29 January 2019
This company has given me fantastic care. From day one they have been very professional and made me feel comfortable with accepting care for the first time. Highly recommended.
Review from Sak H (Client / Service User)
stars
stars 09 May 2017
As we come to the end of week one, I have found the service to be incredibly disappointing. Time keeping is atrocious with my Father not receiving his afternoon care visit meaning he went from 12:30 until 21:30 without leaving his wheelchair. Carers arriving in no form of uniform (jeans, T-Shirts
and trainers) and quite frankly a rude and abrupt 'manager' taking charge of the telephones. On one occasion only one carer arrived with no experience of using a hoist.
Review from John G (Son of Client/Service User)
stars
stars 03 August 2016
Incredibly disorganised company, very poor management, I was left many times with either no carers turning up or would be hours later. The company do not let you know if they will be late, the onus is on the client to chase them, please avoid this company as you will be sorry if you do not.
Review from Gary S (Client / Service User)
stars
stars 10 August 2015
This agency is the best my family have ever had. Kind, courteous and always very professional I would highly recommend this company. My carer is always on time and sees to my family's needs. 10/10!!
Review from Usman A (Client / Service User)