Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Joans Carers Ltd

stars
stars 10 December 2025
Since my husband was in hospital for two weeks and came home the carers have not been coming until 9'oclock. This is an hour later and not very convenient. At night it is around 9'oclock and he goes to bed at 7'oclock. he is always in bed when they come.
Review from P B (Wife of Client/Service User)
stars
stars 10 December 2025
Joans carers provide a professional, courteous service. All staff have been pleasant and very efficient in their roles as carers.
Review from C P (Husband of Client/Service User)
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stars 05 December 2025
All carers are very polite and considerate. Very helpful.
Review from Sheila M (Client / Service User)
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stars 03 December 2025
Polite competent staff. Very helpful.
Review from S F (Client / Service User)
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stars 02 December 2025
First class. Enjoy all the visits
Review from John W (Client / Service User)
stars
stars 02 December 2025
The carers, without exception, have always been polite, smiling and willing to help, often going beyond the time I am allotted. It is difficult not knowing the approximate time they will come. Sometimes they are much too early in the morning.
Review from Delia I (Client / Service User)