Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Premier Community Care Ltd

stars
stars 29 October 2025
Cannot fault the care I receive. Girls are helpful, pleasant and caring. Cannot cope without them. After 5 years they are friends more than carers.
Review from Sandra H (Client / Service User)
stars
stars 24 October 2025
The carers that come into my home are exceptional! Caring and reassuring, showing so much compassion for everyone they look after. Carers became friends. I appreciate everything they do! Thank you! We need to look after them too!
Review from K W (Client / Service User)
stars
stars 16 October 2025
Carers that are visiting are quite good. Happy that I have regular carers.
Review from Margaret N (Client / Service User)
stars
stars 13 October 2025
In our experience as a family, everyone has been helpful, understanding and kind and a friend to both of us.
Review from Nora W (Client / Service User)
stars
stars 01 October 2025
Care provided is really good.
Review from Ellen R (Client / Service User)
stars
stars 25 September 2025
The girls who come in to see to my husband's needs are very polite and friendly. They are excellent at seeing to his needs and always chatting to him. They let him know exactly what moves they are going to make so that he is aware of what is going on. If we lost any of these girls I don't think he would cope with the change. The only downside is management don't tell us about any change to his call times or his carers.
Review from A M (Wife of Client/Service User)
stars
stars 18 September 2025
Top class & reviews, very happy with carers, they are helpful and pleasant to get on with.
Review from Alan S (Client / Service User)