Submit a Review for Prestige Nursing & Care (Worthing)
Office 4, Arun Business Centre, Littlehampton Marina, Ferry Road, Littlehampton, BN17 5DS
View full details of Prestige Nursing & Care (Worthing)Latest Reviews for Prestige Nursing & Care (Worthing)
12 March 2026
The Worthing/Rustington team have cared for me since 2020
I cannot speak highly enough of their standard of care
They consistently do over and above what they need to be. They are respectful, polite, mindful of anything that might be going on in my life, friendly and above all, they CARE, living
up to their title
On the rare occasions there has been a problem I have felt easy about reporting this , knowing my concerns will be taken seriously
10 February 2026
Rachaela and her team from Prestige have been organising carers for my parents for the last three years.
Their service level has been exceptional, even when put under pressure to find cover at the last minute following sudden changes in our requirements, which unfortunately is an unavoidable
and common occurrence when dealing with severe disabilities.
Rachaela responds quickly to our requests and is always patient, understanding, and keen to find solutions which will work for my parents.
The carers themselves and always willing to go the extra mile to offer support and highest level of care. They clearly put the service user's needs first and foremost and do so with a smile and kind word. Those that I have met have been excellent ambassadors for their company!
Thank you!
14 April 2025
Having had a spell in hospital over the Christmas period with a serious illness/chest infection I returned home and my carers went the extra mile in looking after me when I was in a bad way. They helped to gradually over several weeks get me out of bed to be able to sit in the lounge again. I have
about nine different carers to help every day, one does my shopping and then two carers for four visits a day. I would not be able to cope without my carers.
08 April 2025
I am very happy with my care and all the carers.
07 April 2025
Excellent!!!
15 March 2024
I cannot fault the care given to my parents over the last 3 years. We have used the night care as well as visits 3 times a day. The carers are amazing and go above and beyond for the people they care for. Keep family members in the loop and update if necessary. When we did encounter a concern it was
dealt with immediately. The care given to Mum before, during and after her passing was exceptional! The same carers are still with Dad.
15 March 2024
The service provided to Dad is very good. The carers are efficient and friendly and they have a good rapport.
I found the office staff and management empathetic while Dad was in hospital for a few weeks during this period.
21 February 2024
Great carers, very professional but lack backup correct care plans, risk assessments or method statements from their direct management. Due to a serious lack of communications, and administration with outdated care plans (4years). We had to report to the relevant authorities.
Points included major
administrative errors which could have been fatal to an elderly person of 84.
Lack of professional manner, respect and communication with us (family/main carers) and family wishes and safeguards. Having to ask staff on an occasion to cover mother during personal care, to keep her dignity. Males are present in the room. The final straw of being unprofessional was being shouted/very raised voice by a junior member of staff which resulted in requesting a change of care company.
19 June 2018
Staff on the whole, very helpful. Timekeeping is good and any untoward events are dealt with, with care and patience.
Latest Reviews for Prestige Nursing & Care (Worthing)
12 March 2026
The Worthing/Rustington team have cared for me since 2020
I cannot speak highly enough of their standard of care
They consistently do over and above what they need to be. They are respectful, polite, mindful of anything that might be going on in my life, friendly and above all, they CARE, living
up to their title
On the rare occasions there has been a problem I have felt easy about reporting this , knowing my concerns will be taken seriously
10 February 2026
Rachaela and her team from Prestige have been organising carers for my parents for the last three years.
Their service level has been exceptional, even when put under pressure to find cover at the last minute following sudden changes in our requirements, which unfortunately is an unavoidable
and common occurrence when dealing with severe disabilities.
Rachaela responds quickly to our requests and is always patient, understanding, and keen to find solutions which will work for my parents.
The carers themselves and always willing to go the extra mile to offer support and highest level of care. They clearly put the service user's needs first and foremost and do so with a smile and kind word. Those that I have met have been excellent ambassadors for their company!
Thank you!
14 April 2025
Having had a spell in hospital over the Christmas period with a serious illness/chest infection I returned home and my carers went the extra mile in looking after me when I was in a bad way. They helped to gradually over several weeks get me out of bed to be able to sit in the lounge again. I have
about nine different carers to help every day, one does my shopping and then two carers for four visits a day. I would not be able to cope without my carers.
08 April 2025
I am very happy with my care and all the carers.
07 April 2025
Excellent!!!
15 March 2024
I cannot fault the care given to my parents over the last 3 years. We have used the night care as well as visits 3 times a day. The carers are amazing and go above and beyond for the people they care for. Keep family members in the loop and update if necessary. When we did encounter a concern it was
dealt with immediately. The care given to Mum before, during and after her passing was exceptional! The same carers are still with Dad.
15 March 2024
The service provided to Dad is very good. The carers are efficient and friendly and they have a good rapport.
I found the office staff and management empathetic while Dad was in hospital for a few weeks during this period.
21 February 2024
Great carers, very professional but lack backup correct care plans, risk assessments or method statements from their direct management. Due to a serious lack of communications, and administration with outdated care plans (4years). We had to report to the relevant authorities.
Points included major
administrative errors which could have been fatal to an elderly person of 84.
Lack of professional manner, respect and communication with us (family/main carers) and family wishes and safeguards. Having to ask staff on an occasion to cover mother during personal care, to keep her dignity. Males are present in the room. The final straw of being unprofessional was being shouted/very raised voice by a junior member of staff which resulted in requesting a change of care company.
19 June 2018
Staff on the whole, very helpful. Timekeeping is good and any untoward events are dealt with, with care and patience.