Prestige Nursing & Care (Worthing)

First Floor, 1A Caravelle House, 17-19 Goring Road, Worthing BN12 4AP
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9.0 7 Reviews
  • Prestige Nursing & Care (Worthing), Worthing
Prestige Nursing & Care Worthing provide experienced, compassionate domiciliary and complex care services in the place people love most; their own home.

Together the team have over 80 years' experience of providing care to people in the comfort and security of their own homes. Prestige are able to provide anything from domestic support, companionship visits, respite care for carers to round the clock specialist nursing care.

Prestige Nursing and Care Worthing also specialise in temporary and permanent staffing solutions for residential homes, NHS hospitals, private hospitals, case management services and more.
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Care Provided by Prestige Nursing & Care (Worthing)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34 – £34
  • Weekly Live-in Care Fees: £278.56 – £477.27

Our date rate is from 09.00 - 20.00 and the night rate runs from 20.00 - 08.00.

These prices are only a guideline, please contact Prestige Nursing & Care (Worthing) to find out the exact price for your requirements.

Contact Prestige Nursing & Care (Worthing) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Prestige Nursing & Care (Worthing) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Rachaela Samuel (Registered Manager )

Prestige Nursing & Care (Worthing) Reviews (7)

9.0

Prestige Nursing & Care (Worthing) has a Review Score of 9.0 (8.986) out of 10, based on 6 reviews in the last 2 years.
Over all time Prestige Nursing & Care (Worthing) has 7 reviews.

Overall Experience
  • 4
  • 2
  • 1
  • 0
  • 0
Date Published
  • 7
  • 0
  • 3
  • 6
  • 1
Reviewer Connection to Prestige Nursing & Care (Worthing)
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from J M (Client) assisted by family/friend published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had a spell in hospital over the Christmas period with a serious illness/chest infection I returned home and my carers went the extra mile in looking after me when I was in a bad way. They helped to gradually over several weeks get me out of bed to be able to sit in the lounge again. I have about
nine different carers to help every day, one does my shopping and then two carers for four visits a day. I would not be able to cope without my carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A Y (Client) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with my care and all the carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J N (Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent!!!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S C (Daughter of Client) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care given to my parents over the last 3 years. We have used the night care as well as visits 3 times a day. The carers are amazing and go above and beyond for the people they care for. Keep family members in the loop and update if necessary. When we did encounter a concern it was
dealt with immediately. The care given to Mum before, during and after her passing was exceptional! The same carers are still with Dad.
Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)Thank you for taking the time to complete this review and thank you for your kind words.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from T B (Daughter of Client) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service provided to Dad is very good. The carers are efficient and friendly and they have a good rapport.
I found the office staff and management empathetic while Dad was in hospital for a few weeks during this period.
Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)Thank you for taking the time to complete this review and thank you for your kind words.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andre T (Son of Client) published on 21 February 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Great carers, very professional but lack backup correct care plans, risk assessments or method statements from their direct management. Due to a serious lack of communications, and administration with outdated care plans (4years). We had to report to the relevant authorities.
Points included major
administrative errors which could have been fatal to an elderly person of 84.
Lack of professional manner, respect and communication with us (family/main carers) and family wishes and safeguards. Having to ask staff on an occasion to cover mother during personal care, to keep her dignity. Males are present in the room. The final straw of being unprofessional was being shouted/very raised voice by a junior member of staff which resulted in requesting a change of care company.
Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)Thank you for taking the time to leave a us review, we take all feedback on board and will share the positive comments about our wonderful carers with them. Regretfully with the change in the needs of the family, after seven years we sadly are no longer able to care for your Mother. I am sorry that you hadn't been informed by other family members regarding your Mothers’s updated care plan in November last year. We have not been contacted by the relevant authorities about the report that you mention making nor do we have a record of a complaint about a colleague raising their voice or the family’s concerns around the level of dignity shown to your Mother. Our aim is to provide the best possible care to those we support, and this is something we take very seriously so if you would like to share this information with us directly, we will conduct a full investigation. We wish you all and your family all the very best for the future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from V M (Wife of Client) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff on the whole, very helpful. Timekeeping is good and any untoward events are dealt with, with care and patience.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (8.986)

Overview of Review Score

The Review Score of 9.0 (8.986) out of 10 for Prestige Nursing & Care (Worthing) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.486 for Prestige Nursing & Care (Worthing) is calculated as follows: ( (22 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 35 Ratings = 4.486
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Worthing) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (5)

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Rachaela Samuel

Job Title: Registered Manager Joined: 2015

Rachaela is the Registered Manager for Prestige Nursing & Care Worthing. She is committed to supporting her team to deliver the highest standard of care for our Clients.

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Emma Bayley

Job Title: Customer Relations Manager Joined: 2025

Emma is the Customer Relations Manager for Prestige Nursing & Care Chichester and Worthing. Emma is building effective, lasting working relationships with healthcare professionals across West Sussex to ensure everyone knows that Prestige Nursing and Care is available to provide the highest standard of care in the place they love most; their own home.

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Jackie Dahl Hansen

Job Title: Field Care Manager

Jackie has worked for Prestige Nursing and Care Worthing for over 10 years and has vast experience in coordinating home care.

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Alicia Hills

Job Title: Field Care Supervisor

Alicia has been a carer for Prestige Nursing & Care Worthing for many years and has recently taken on the role of Field Care Supervisor, supporting our clients and carers.

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Chloe Garrard

Job Title: Care Planner

Chloe has the exciting role of planning all care and coordinating staff to provide that care.

Frequently Asked Questions about Prestige Nursing & Care (Worthing)

What Type of Services does Prestige Nursing & Care (Worthing) offer?

Prestige Nursing & Care (Worthing) offers Home Care.

How many Carers does Prestige Nursing & Care (Worthing) employ?

Prestige Nursing & Care (Worthing) employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Worthing) to verify any information. View our terms and conditions. Prestige Nursing & Care (Worthing) has an Enhanced Service - more info.