Submit a Review for Rowan House Domiciliary Care Agency
125 Callington Road, Saltash, PL12 6EB
View full details of Rowan House Domiciliary Care AgencyLatest Reviews for Rowan House Domiciliary Care Agency
24 February 2026
Mum's quality of life has been raised tremendously by daily visits from the Rowan House Domiciliary Care staff. The social contact alone is invaluable in addition to enabling Mum to leave the house. Shopping trips and visits to cafes and even the National Trust give welcome relief from loneliness.
Mum has made firm friends with many of the staff and they have a lot of fun together. The staff are always punctual and professional and ready to help with any chores which need doing. They are understanding of her varying difficulties from day to day. It is very reassuring for the whole family that she is being well cared for.
24 February 2026
Highly recommend Rowan House for ALL the help and assistance shown to my elderly Mum. In the last few months we have extended her care to daily assistance which has been invaluable due to her vulnerability
It is so reassuring to know that Mum is being cared for and her wellbeing is monitored
constantly. The app is invaluable as we can pick up on any concerns the team feel need to be raised with GP and I can arrange Triage Appointments on her behalf as and when required
We would highly recommend Rowan House for the care, dignity and professionalism they extend to Mum and our family - they really do make a difference to make Mum feel safe and protected
Our sincere thanks and gratitude to ALL of the team at Rowan House
24 February 2026
Rowan House have been visiting Mum for two years now and the team are just great. Mum gets warm, friendly, company, simple trips out and help with her shopping and other chores - and we, as family, have the peace of mind that she is being checked in on every day. I particularly value the app, where
Mum's carers report back after each visit.
24 February 2026
From the time my husband returned from hospital, Rowan House Domicilary Care carers have come regularly to help with personal care and cleaning. All their staff have been kindly and competent, and when care needs changed, the manager Katie helped adjust the routines, so we had seamless assistance. I
wouldn't hesitate to recommend them. Having their support has enabled us to continue to live in the home we know and love.
24 February 2026
Staff continue to show care and understanding. It is reassuring that my mum receives the support she needs and that if any concerns arise, I am contacted. This all takes a weight off and enables me to be daughter and not carer.
17 February 2026
Rowan house has provided fantastic support to Dad. All staff are punctual, kind and respectful. Dad looks forward to his twice daily visits. The staff always have a good chat with Dad, always ensure they complete their tasks and go above and beyond to complete any ad-hoc tasks that may pop up.
The
App is really useful and gives me peace of mind to know Dad is safe, well and being looked after when I am unable to visit.
Thank you for a fantastic service.
16 February 2026
From the start myself and mum felt confident in having the staff from Rowan House take care of mums needs. She really enjoys the visits, particularly the chats which everyone seems to make time for. Both of us are impressed with the high level of care and consideration given to mums needs and the
dignity with which she is treated. The carers are well trained and nothing is too much trouble. The app is great for keeping in touch with how things are going as I live a considerable distance away and give me peace of mind. So pleased we went with Rowan House, fantastic in every aspect.
31 October 2025
Having Rowan's Carers has been so helpful for myself as I live such a long way from my Mum. My mum looks forwards to your visits. the office team are friendly and helpful. I have appreciated the flexibility around additional requests e.g. taking Mum to hospital appointments.
Thank You
26 August 2025
I have a carer in the evening to wash me in the parts I cannot manage myself (back etc.) The girls are all lovely. I look forward to seeing them. I am 95 years old, and I appreciate their gentle touch and the little chats we have; they mean so much to me. Thank you so much, Rowan House.
13 January 2025
I have explained first-class care and attention both at home and taking me to hospital appointments. The carers have always been extremely helpful and friendly. They do an excellent job of work.
20 September 2024
I've found my experience with Rowan House Domiciliary Care to be both reliable and compassionate to my complicated needs. The staff are both warm, friendly and very helpful. The management team inspire confidence and are there to help. My most sincere and grateful thanks for the care that I have
been given for the last 10/11 months.
20 September 2024
Carers call on Dad 3 times a day. Reassuring that someone sees Dad and I can see up-to-date information on his daily visits through an app on my phone. The girls are always on time and very courteous and respectful with Dad. If he runs out of milk or any bits the girls will offer to get some for
Dad. From the comments on the app Dad and the girls have a good chat and giggle together. Would recommend Rowan House for domiciliary care.
03 June 2024
Timekeeping excellent. Courteous. Feel safe in their presence.
07 May 2024
We have been very pleased with the standard of care given by your team. The ladies are all wonderful, very kind and caring and can’t do enough for Mum. It is reassuring to know that someone will be calling to check on Mum twice a day, when I’m at work, it gives me such peace of mind. Thank you so
much.
02 May 2024
Mum has Alzheimers and had stopped bathing, we were getting concerned about how we could get Mum back to using a shower. Our family arranged to trial Rowan House carers to visit to start to build up a relationship and then hopefully get her to shower. After their 2nd visit, they were successful.
Their care, professionalism and dignity shown to mum has been exemplary and I wouldn't hesitate to recommend Rowan House domiciliary care.
02 May 2024
The care that my mother receives is outstanding and she is very happy and comfortable with all of the carers. She is treated like family. I also like to review the visit on the app and this helps me know that all is well.
10 November 2023
Family member is very happy with the home care given to her by Rowan House. All the carers have given her a lot of support and care. I would not hesitate to recommend them to other people. Rowan House has always been helpful and available to settle any problems that have arisen.
25 October 2023
The quality of care provided to my father by the carers from Rowan House Domiciliary Care has been flawless. All the carers have provided kindness and understanding to my Father and go above and beyond in every aspect of their care for him. Whenever there are issues, they raise them in their reports
using the Birdie App which keeps us very well informed.
My father looks forward to their visits every morning and evening.
I would highly recommend the care provided by Rowan House Domiciliary Care.
Thank you so much.
18 October 2023
I do not usually do reviews, If I like a service I will use it again If I don't I won't.
Over the years I have been aware that some clients of various agencies get poor service but are afraid to complain. I am happy to do this review for you, so many thanks.
13 October 2023
i am totally satisfied with all the carers who attend to me for my needs and with their attitudes. Rowan House Domiciliary Care Agency provide a superb service to me a client.
Latest Reviews for Rowan House Domiciliary Care Agency
24 February 2026
Mum's quality of life has been raised tremendously by daily visits from the Rowan House Domiciliary Care staff. The social contact alone is invaluable in addition to enabling Mum to leave the house. Shopping trips and visits to cafes and even the National Trust give welcome relief from loneliness.
Mum has made firm friends with many of the staff and they have a lot of fun together. The staff are always punctual and professional and ready to help with any chores which need doing. They are understanding of her varying difficulties from day to day. It is very reassuring for the whole family that she is being well cared for.
24 February 2026
Highly recommend Rowan House for ALL the help and assistance shown to my elderly Mum. In the last few months we have extended her care to daily assistance which has been invaluable due to her vulnerability
It is so reassuring to know that Mum is being cared for and her wellbeing is monitored
constantly. The app is invaluable as we can pick up on any concerns the team feel need to be raised with GP and I can arrange Triage Appointments on her behalf as and when required
We would highly recommend Rowan House for the care, dignity and professionalism they extend to Mum and our family - they really do make a difference to make Mum feel safe and protected
Our sincere thanks and gratitude to ALL of the team at Rowan House
24 February 2026
Rowan House have been visiting Mum for two years now and the team are just great. Mum gets warm, friendly, company, simple trips out and help with her shopping and other chores - and we, as family, have the peace of mind that she is being checked in on every day. I particularly value the app, where
Mum's carers report back after each visit.
24 February 2026
From the time my husband returned from hospital, Rowan House Domicilary Care carers have come regularly to help with personal care and cleaning. All their staff have been kindly and competent, and when care needs changed, the manager Katie helped adjust the routines, so we had seamless assistance. I
wouldn't hesitate to recommend them. Having their support has enabled us to continue to live in the home we know and love.
24 February 2026
Staff continue to show care and understanding. It is reassuring that my mum receives the support she needs and that if any concerns arise, I am contacted. This all takes a weight off and enables me to be daughter and not carer.
17 February 2026
Rowan house has provided fantastic support to Dad. All staff are punctual, kind and respectful. Dad looks forward to his twice daily visits. The staff always have a good chat with Dad, always ensure they complete their tasks and go above and beyond to complete any ad-hoc tasks that may pop up.
The
App is really useful and gives me peace of mind to know Dad is safe, well and being looked after when I am unable to visit.
Thank you for a fantastic service.
16 February 2026
From the start myself and mum felt confident in having the staff from Rowan House take care of mums needs. She really enjoys the visits, particularly the chats which everyone seems to make time for. Both of us are impressed with the high level of care and consideration given to mums needs and the
dignity with which she is treated. The carers are well trained and nothing is too much trouble. The app is great for keeping in touch with how things are going as I live a considerable distance away and give me peace of mind. So pleased we went with Rowan House, fantastic in every aspect.
31 October 2025
Having Rowan's Carers has been so helpful for myself as I live such a long way from my Mum. My mum looks forwards to your visits. the office team are friendly and helpful. I have appreciated the flexibility around additional requests e.g. taking Mum to hospital appointments.
Thank You
26 August 2025
I have a carer in the evening to wash me in the parts I cannot manage myself (back etc.) The girls are all lovely. I look forward to seeing them. I am 95 years old, and I appreciate their gentle touch and the little chats we have; they mean so much to me. Thank you so much, Rowan House.
13 January 2025
I have explained first-class care and attention both at home and taking me to hospital appointments. The carers have always been extremely helpful and friendly. They do an excellent job of work.
20 September 2024
I've found my experience with Rowan House Domiciliary Care to be both reliable and compassionate to my complicated needs. The staff are both warm, friendly and very helpful. The management team inspire confidence and are there to help. My most sincere and grateful thanks for the care that I have
been given for the last 10/11 months.
20 September 2024
Carers call on Dad 3 times a day. Reassuring that someone sees Dad and I can see up-to-date information on his daily visits through an app on my phone. The girls are always on time and very courteous and respectful with Dad. If he runs out of milk or any bits the girls will offer to get some for
Dad. From the comments on the app Dad and the girls have a good chat and giggle together. Would recommend Rowan House for domiciliary care.
03 June 2024
Timekeeping excellent. Courteous. Feel safe in their presence.
07 May 2024
We have been very pleased with the standard of care given by your team. The ladies are all wonderful, very kind and caring and can’t do enough for Mum. It is reassuring to know that someone will be calling to check on Mum twice a day, when I’m at work, it gives me such peace of mind. Thank you so
much.
02 May 2024
Mum has Alzheimers and had stopped bathing, we were getting concerned about how we could get Mum back to using a shower. Our family arranged to trial Rowan House carers to visit to start to build up a relationship and then hopefully get her to shower. After their 2nd visit, they were successful.
Their care, professionalism and dignity shown to mum has been exemplary and I wouldn't hesitate to recommend Rowan House domiciliary care.
02 May 2024
The care that my mother receives is outstanding and she is very happy and comfortable with all of the carers. She is treated like family. I also like to review the visit on the app and this helps me know that all is well.
10 November 2023
Family member is very happy with the home care given to her by Rowan House. All the carers have given her a lot of support and care. I would not hesitate to recommend them to other people. Rowan House has always been helpful and available to settle any problems that have arisen.
25 October 2023
The quality of care provided to my father by the carers from Rowan House Domiciliary Care has been flawless. All the carers have provided kindness and understanding to my Father and go above and beyond in every aspect of their care for him. Whenever there are issues, they raise them in their reports
using the Birdie App which keeps us very well informed.
My father looks forward to their visits every morning and evening.
I would highly recommend the care provided by Rowan House Domiciliary Care.
Thank you so much.
18 October 2023
I do not usually do reviews, If I like a service I will use it again If I don't I won't.
Over the years I have been aware that some clients of various agencies get poor service but are afraid to complain. I am happy to do this review for you, so many thanks.
13 October 2023
i am totally satisfied with all the carers who attend to me for my needs and with their attitudes. Rowan House Domiciliary Care Agency provide a superb service to me a client.