Rowan House Domiciliary Care Agency

It is hugely reassuring to know that Rowan House will be there if/when we need help again in the future.

Rowan House cared for my father at home in 2021. My mother, who lives "independently," has dementia. She needed morning care after having a bad back, and while I was away the Rowan House team visited daily as requested. Fantastic staff, caring, understanding, and lovely with Mum who could be tricky on some days. I would recommend Rowan House, absolutely 5 stars.

I find the carers who visit me first class, nothing is too much trouble. They are all pleased to assist me. I cannot find a fault with their services.

This is our first experience of having paid help and was necessitated by my wife, Chris, suffering a stroke causing the loss of sight in her good eye and subsequent tests showing that she also had a blood cancer. The latter is not curable but is held in check with medication that leaves her feeling exhausted much of the time. Her problems occurred at about the same time as I had to have open heart surgery last year; resulting in my need of recovering and some loss of stength. We are very pleased with the help given to us by your staff.

Always willing to give all sorts of help with respect and dignity.

All the carers encountered so far have been cheerful, conscientious and of happy disposition. They work well, willingly, and also work on their own initiative. It is always a pleasure when they come, which raises the spirits. I rate very highly the carers I have met so far.

Excellent treatment and a delight with all the carers. Rowan House team has been very helpful.

Highly recommended!

All the carers are very nice and have a sense of humour.

Mum's quality of life has been raised tremendously by daily visits from the Rowan House Domiciliary Care staff. The social contact alone is invaluable in addition to enabling Mum to leave the house. Shopping trips and visits to cafes and even the National Trust give welcome relief from loneliness. Mum has made firm friends with many of the staff and they have a lot of fun together. The staff are always punctual and professional and ready to help with any chores which need doing. They are understanding of her varying difficulties from day to day. It is very reassuring for the whole family that she is being well cared for.

Our sincere thanks and gratitude to ALL of the team at Rowan House

Rowan House have been visiting Mum for two years now and the team are just great. Mum gets warm, friendly, company, simple trips out and help with her shopping and other chores - and we, as family, have the peace of mind that she is being checked in on every day. I particularly value the app, where Mum's carers report back after each visit.

From the time my husband returned from hospital, Rowan House Domicilary Care carers have come regularly to help with personal care and cleaning. All their staff have been kindly and competent, and when care needs changed, the manager Katie helped adjust the routines, so we had seamless assistance. I wouldn't hesitate to recommend them. Having their support has enabled us to continue to live in the home we know and love.

Staff continue to show care and understanding. It is reassuring that my mum receives the support she needs and that if any concerns arise, I am contacted. This all takes a weight off and enables me to be daughter and not carer.

Thank you for a fantastic service.

From the start myself and mum felt confident in having the staff from Rowan House take care of mums needs. She really enjoys the visits, particularly the chats which everyone seems to make time for. Both of us are impressed with the high level of care and consideration given to mums needs and the dignity with which she is treated. The carers are well trained and nothing is too much trouble. The app is great for keeping in touch with how things are going as I live a considerable distance away and give me peace of mind. So pleased we went with Rowan House, fantastic in every aspect.

Thank You

I have a carer in the evening to wash me in the parts I cannot manage myself (back etc.) The girls are all lovely. I look forward to seeing them. I am 95 years old, and I appreciate their gentle touch and the little chats we have; they mean so much to me. Thank you so much, Rowan House.

I have explained first-class care and attention both at home and taking me to hospital appointments. The carers have always been extremely helpful and friendly. They do an excellent job of work.

I've found my experience with Rowan House Domiciliary Care to be both reliable and compassionate to my complicated needs. The staff are both warm, friendly and very helpful. The management team inspire confidence and are there to help. My most sincere and grateful thanks for the care that I have been given for the last 10/11 months.