Rowan House Domiciliary Care Agency

Rowan House are more than carers for my dad, they are like his extended family. They have accommodated any care need changes and show kindness and empathy to Dad and his family. Dad would not have any other care agency to support him at home. Thank you.

Rowan house provide good domiciliary care to enable my son to stay at home! He loves when his girls come in and that’s his time! And gives him independence from his parents! The staff are all amazing and caring and have a good relationship with my son! The management listen and always provide staff even if sometimes it can be difficult! We are so lucky to have such a wonderful team

Rowan House Domiciliary Care have been supporting my father in his own home for nearly three years. The staff are incredibly kind, reliable and trustworthy. He has enjoyed their visits and all of the staff have treated my father with the utmost kindness. The manager is very knowledgeable, is easy to speak to and resolves any anxieties speedily and effectively. I have the utmost confidence in recommending Rowan House as I have always found them to be excellent care providers. The staff are wonderful!

A good team effort - thank you!

Very happy with the support received and more importantly my mum is happy.

Very good care.

My dad has never been happier with his care package.

Mum has early-stage Alzheimer’s and lives alone in her own home. Rowan House have been providing home visits for a while now, which gives us great peace of mind and allows mum to continue to live in the place that is best for her at present. All the carers are lovely, and there is never a problem on the occasions that we need to schedule an extra visit. For us, it’s a priceless service, without which we would not be able to cope.

They don't rush him and are kind to him. They notice changes in his demeanour or ability.

The service my mother received from Rowan House has been exemplary from the beginning (March 21) to the end (October 21). The staff are extremely well trained and sympathetic to all my mother's care needs. On many occasions, they have gone the extra mile. The management were always available if required and kept an open dialogue throughout my mother's care process. A truly well trained and varied company. Thank you for looking after our mother so well. "Rowan House - special people".

This company, and its employees, gave my husband exemplary and very loving care for the last years of his life. He suffered from late-onset Alzheimers and for, at least, the last 3-4 years has been doubly incontinent. All the carers dealt with this problem with great efficiency and understanding. Without this support, I could never have kept him home until his death. They were always punctual and I never doubted, for one moment, that they wouldn't be there for him and me.

I was extremely impressed with the kindness and care that all the carers showed to my mother and our family. They were always punctual, professional and treated my mother with dignity. The care she was given was outstanding. We could not fault any of them. Thank you for making the end of her life as good as it could be.

I have been using Rowan House for meals on wheels for 4 years. It's ideal when you are living on your own and you don't cook. Service is good, I can't thank them enough.

The care and kindness I receive from all my carers is excellent and always on time on all visits. Before they leave my visits, the rooms are left clean and tidy. I am very disabled and go to dialysis three times a week by ambulance. If I need the carer outside their normal hours, they attend to me always.

We have found the carers very caring, very helpful and always ready to give that little extra help and advice. Always ready with a smile and very good timekeeping.

Rowan House has been supplying lunches for mum since June 2019. She has said that she enjoys most of the meals but mum can be a bit “picky” at times, she especially enjoys the desserts. The lunches are an excellent value for money, a cooked main meal and a dessert. The staff are always very helpful and friendly, nothing seems to be too much trouble.

Very pleased with mum's overall care.

Have been very supportive at a difficult time. All staff are caring and put my husband at ease, enabling them to wash/dress as necessary.

Carers come on Saturday mornings to shower client and help her dress. There are two regular carers and both are friendly, polite and very caring. Giving time to chat to client after they have made her a coffee.

I have only been using this service, ie. help early morning with shower and dressing, for three months and am well satisfied with the staff.