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Rowan House Domiciliary Care Agency

125 Callington Road, Saltash, Cornwall PL12 6EB
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Rowan House Domiciliary Care Agency, Saltash
Rowan House Domiciliary Care Agency, Saltash
Rowan House Domiciliary Care Agency, Saltash

Rowan House Domiciliary Care provides a service to help people with everyday living in their own homes. They can offer as much or as little care as desired, with visits lasting from 30 minutes to 24 hours a day.

Services are tailored to each individual and personal care plans are created based on individual care needs. The dedicated care staff strive to provide a high quality of care that enables clients...  

Care Provided by Rowan House Domiciliary Care Agency

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£34 - £36

Price dependent on duration of visit and weekday or weekend visits. Visit durations start at 30 minutes.

Contact Rowan House Domiciliary Care Agency to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • M & C Care Ltd
  • Private Owned

Person in charge

  • Katie Gardner (Registered Manager)

Rowan House Domiciliary Care Agency Reviews (62)

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9.9

Rowan House Domiciliary Care Agency has a Review Score of 9.9 (9.880) out of 10, based on 27 reviews in the last 2 years. Over all time Rowan House Domiciliary Care Agency has 62 reviews.

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Review from Kate S (Client / Service User) published on 23 February 2018 Submitted via Postal Card
Overall Experience

I find the ladies who attend to me very kind and helpful. Always happy to do what I ask for. They are usually on time but obviously, on occasions are delayed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E P (Daughter of Client) published on 15 February 2018 Submitted via Postal Card
Overall Experience

My mother requires visits 4 times a day and due to immobility, has 2 carers at each visit. The carers we have are always reliable and follow the agreed care plan. We feel we can always trust the carers to act on any problems that might occur and report changed to family members in a timely fashion. We are very happy with the carers and the care provided.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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There are no accreditations posted yet for Rowan House Domiciliary Care Agency.

Meet the Team (3)

Katie Gardner
Katie GardnerJob Title:Registered ManagerJoined: 2012

Katie has worked for Rowan House since 2012. Katie worked as a domiciliary carer for many years, where she gained a wealth of hands-on care experience. In 2022, Katie carried out an administrative role in the domiciliary office, providing support for the manager.

The domiciliary manager position became available in late 2022, and Katie was the obvious choice for the role. Katie has a Level 5 Diploma in Leadership and Management in Adult Care. Katie is conscientious and hard-working, and is growing the domiciliary business with a great team of staff.

Jess Grabham
Jess GrabhamJob Title:Domiciliary Care Co-ordinatorJoined: 2021

Jess joined the Rowan House Domiciliary Care Team in 2021 as a Carer, bringing with her over 10 years of hands-on experience in the care sector, along with a range of relevant qualifications. Jess's knowledge and dedication quickly made her a valued member of the team.

In July 2024, Jess transitioned into the role of Administrative Assistant within the office team, where she continued to demonstrate her strong work ethic and in-depth understanding of the care environment.

By July 2025, the position of Domiciliary Care Coordinator became available, and Jess was the clear and natural choice for the role. She brings a wealth of experience and insight to the office, supporting both staff and clients with professionalism and care. Jess is a key asset to the team and plays an integral role in assisting the Domiciliary Care Manager with the day-to-day running of the service.

Sacha Nelson
Sacha NelsonJob Title:Administrative AssistantJoined: 2024

Sacha is the newest member of the Rowan House Domiciliary Office team. She originally joined the Rowan House Domiciliary Care Team as a Carer in January 2024, consistently demonstrating kindness, compassion, and a strong commitment to delivering high-quality care.

With previous experience in administrative roles, Sacha successfully transitioned into the position of Administrative Assistant when the new domiciliary office opened in 2025. She has integrated so well into the continually growing team and quickly proven herself to be a valuable asset.

Sacha is known for her caring nature, professionalism, and strong work ethic, making her a welcome and trusted member of the office team.

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