Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Treated with Dignity stars
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Latest Reviews for Safehaven South Wales Ltd

stars
stars 29 October 2018
Hello, I am giving a review for this company as they have given me such a wonderful level of customer service since I started with them. This company has done so many things to try and improve the level of service at any chance they get. As the service level has been so fantastic since I have known
them, this is something that was rarely needed, but if the need did occur, they took care of it immediately. The staff with them are all brilliant from the carers to management. As I am normally with a carer I get to see how well the company takes an interest in the carers level of enjoying the job, training, promotions and caring about the most important cog in the wheel. I thank the entire family of the company because that’s how they have all worked so well together to become - a family of workers that enjoy caring for the clients.
Review from Phillip U (Client / Service User)