Submit a Review for SSA Quality Care
5 The Courtyard, Merlin Centre, Gatehouse Close, Aylesbury, HP19 8DP
View Full Details of SSA Quality CareLatest Reviews for SSA Quality Care
22 October 2025
Everything is perfect.
21 October 2025
I have 3 hours per week respite care. Great for me, the carer to get out. Husband sleeps most of the 3 hours.
03 October 2025
The service is good. Have never been let down. Carers are all very polite & helpful, but conversation is a bit lacking in some cases.
30 September 2025
My father is very happy with his care. The carers are very kind and friendly.
30 September 2025
SSA came into our lives when my daughter had to have leg bandages knee to toe both legs. They have been very good never let us down arrive when they say.
30 September 2025
The carers have been consistently polite, friendly and respectful in their interactions. It would be good if we were informed if they are not able to perform a task ie teeth being cleaned without asking. I suspect this is something which is documented in the notes. However, the digital notes system used to record visits isn't always easily accessible ie the information logged often feels generic or administrative. It would be far more useful if the notes included meaningful updates about the patients wellbeing for example whether personal care tasks like tooth cleaning were completed. This would help family stay informed ensure continuity of rate written notes would be better for older clients.
30 September 2025
I cannot praise this company enough, their dedication to the service they provide, the professionalism of the company coming out to check if everything is working properly & I am happy with the care I'm receiving. The carers are always courteous ,gentle & thorough in their work methods. Always motivating & encouraging me to push forward. Members of my family are always commenting that I have some amazing carers. I can have a laugh and a joke with my carers, many of which I've consider my friends. Quite honestly I cannot find a single fault with this company, they have shown themselves to be consistent from the Management to the care workers never faltering and always delivering professional quality care. I'm getting to a stage now where I'm becoming more mobile and the SSA management are working closely with my occupational health team to put things in place ready for the transition. I highly recommend this company, Quite simply THE BEST!
24 June 2025
SSA Quality Care have been looking after me at home following the completion of hospice care's excellent 12 week programme on the 2nd February 2025. SSA's team of lovely lady carers provide wonderful help and support to myself and to my husband with all my intimate personal needs, although my husband can handle all aspects of the commode when we are on our own. Without all this I would not be able to have as full and enjoyable a life as possible, here at home, following the cessation of my cancer treatment last October, which left me with severe fatigue and weakness (ongoing) and nausea (now treated with daily medication, enabling me to eat well and enjoy my food). My husband and I look forward to every SSA visit, which helps the day go round, and share lots of laughter with the carers, who all have lovely smiles, a sense of humour, perfect manners, a willingness to help in anyway, and are backed up by excellent service from their Aylesbury office. We could not be more grateful and thankful for this wonderful service.
30 May 2025
As a family we are incredibly grateful for the kindness, patience and compassion shown to our mum by your lovely carers. Their gentle approach, respectful attitude and genuine care made a world of difference to us and to mum. Mum was always consulted and treated with dignity, your carers took time to listen, support and brighten both mum's and our day. It was comforting for us as a family to know that our lovely mum was in safe, caring hands. The team were very thoughtful, professional and dedicated. Thank you so much.
07 May 2025
SSA Quality Care are the best care company I've had, they are courteous,professional & you can have a laugh & a joke with them. They are professional enough to supply a rota every Friday giving you the times of attendance and the attending carers. I've personally had them go above & beyond on occasion when I've fallen ill and require help. I have no reservations about recommending this company. Management will visit to check on my care and discuss any concerns I may have as well as if I require changes to my care plan.
01 May 2025
Lovely carers feel at home in out house.
01 May 2025
I have been receiving care from SSA Quality Care for the past six months, and my experience has been consistently positive. The team is exceptionally professional and demonstrates a high level of friendliness and respect. They always ensure that I feel treated with dignity, and each visit includes a few moments of warm companionship, which I truly appreciate. The caregivers are consistently attentive, taking the time to check if there is anything else they can assist with before they leave, ensuring that no request is too small or troublesome. Their commitment to providing thorough and compassionate care is evident in everything they do. Additionally, the team's polite and welcoming attitude not only towards me but also my family, making them feel involved and valued in the care process. I am grateful for the support and attention they provide.
24 July 2024
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
10 May 2024
Constantly high standard, always helpful and caring.
13 December 2023
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
11 December 2023
Very pleased with the service provided. The staff are very friendly and have shown care and professionalism during their allocated time.
11 December 2023
The carers are polite, helpful and caring. When I get to know them, will help me with a shower.
10 May 2023
We found my father's carers very polite and extremely friendly. Very happy with the care they provide.
16 March 2023
Overall a very good care company with polite and very competent staff. I am very happy with their care.
24 November 2022
Happy with the care I have received so far from this care provider. Especially with my experience in the quality of care that I previously received from other care providers, including my recent care home experience. The carers with SSA are super-individuals with hearts of gold, who are ever ready to help others. The good service they are providing to service users like myself speaks for itself. And I would recommend them to anyone who may be in need of their professional services!
Latest Reviews for SSA Quality Care
22 October 2025
Everything is perfect.
21 October 2025
I have 3 hours per week respite care. Great for me, the carer to get out. Husband sleeps most of the 3 hours.
03 October 2025
The service is good. Have never been let down. Carers are all very polite & helpful, but conversation is a bit lacking in some cases.
30 September 2025
My father is very happy with his care. The carers are very kind and friendly.
30 September 2025
SSA came into our lives when my daughter had to have leg bandages knee to toe both legs. They have been very good never let us down arrive when they say.
30 September 2025
The carers have been consistently polite, friendly and respectful in their interactions. It would be good if we were informed if they are not able to perform a task ie teeth being cleaned without asking. I suspect this is something which is documented in the notes. However, the digital notes system used to record visits isn't always easily accessible ie the information logged often feels generic or administrative. It would be far more useful if the notes included meaningful updates about the patients wellbeing for example whether personal care tasks like tooth cleaning were completed. This would help family stay informed ensure continuity of rate written notes would be better for older clients.
30 September 2025
I cannot praise this company enough, their dedication to the service they provide, the professionalism of the company coming out to check if everything is working properly & I am happy with the care I'm receiving. The carers are always courteous ,gentle & thorough in their work methods. Always motivating & encouraging me to push forward. Members of my family are always commenting that I have some amazing carers. I can have a laugh and a joke with my carers, many of which I've consider my friends. Quite honestly I cannot find a single fault with this company, they have shown themselves to be consistent from the Management to the care workers never faltering and always delivering professional quality care. I'm getting to a stage now where I'm becoming more mobile and the SSA management are working closely with my occupational health team to put things in place ready for the transition. I highly recommend this company, Quite simply THE BEST!
24 June 2025
SSA Quality Care have been looking after me at home following the completion of hospice care's excellent 12 week programme on the 2nd February 2025. SSA's team of lovely lady carers provide wonderful help and support to myself and to my husband with all my intimate personal needs, although my husband can handle all aspects of the commode when we are on our own. Without all this I would not be able to have as full and enjoyable a life as possible, here at home, following the cessation of my cancer treatment last October, which left me with severe fatigue and weakness (ongoing) and nausea (now treated with daily medication, enabling me to eat well and enjoy my food). My husband and I look forward to every SSA visit, which helps the day go round, and share lots of laughter with the carers, who all have lovely smiles, a sense of humour, perfect manners, a willingness to help in anyway, and are backed up by excellent service from their Aylesbury office. We could not be more grateful and thankful for this wonderful service.
30 May 2025
As a family we are incredibly grateful for the kindness, patience and compassion shown to our mum by your lovely carers. Their gentle approach, respectful attitude and genuine care made a world of difference to us and to mum. Mum was always consulted and treated with dignity, your carers took time to listen, support and brighten both mum's and our day. It was comforting for us as a family to know that our lovely mum was in safe, caring hands. The team were very thoughtful, professional and dedicated. Thank you so much.
07 May 2025
SSA Quality Care are the best care company I've had, they are courteous,professional & you can have a laugh & a joke with them. They are professional enough to supply a rota every Friday giving you the times of attendance and the attending carers. I've personally had them go above & beyond on occasion when I've fallen ill and require help. I have no reservations about recommending this company. Management will visit to check on my care and discuss any concerns I may have as well as if I require changes to my care plan.
01 May 2025
Lovely carers feel at home in out house.
01 May 2025
I have been receiving care from SSA Quality Care for the past six months, and my experience has been consistently positive. The team is exceptionally professional and demonstrates a high level of friendliness and respect. They always ensure that I feel treated with dignity, and each visit includes a few moments of warm companionship, which I truly appreciate. The caregivers are consistently attentive, taking the time to check if there is anything else they can assist with before they leave, ensuring that no request is too small or troublesome. Their commitment to providing thorough and compassionate care is evident in everything they do. Additionally, the team's polite and welcoming attitude not only towards me but also my family, making them feel involved and valued in the care process. I am grateful for the support and attention they provide.
24 July 2024
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
10 May 2024
Constantly high standard, always helpful and caring.
13 December 2023
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
11 December 2023
Very pleased with the service provided. The staff are very friendly and have shown care and professionalism during their allocated time.
11 December 2023
The carers are polite, helpful and caring. When I get to know them, will help me with a shower.
10 May 2023
We found my father's carers very polite and extremely friendly. Very happy with the care they provide.
16 March 2023
Overall a very good care company with polite and very competent staff. I am very happy with their care.
24 November 2022
Happy with the care I have received so far from this care provider. Especially with my experience in the quality of care that I previously received from other care providers, including my recent care home experience. The carers with SSA are super-individuals with hearts of gold, who are ever ready to help others. The good service they are providing to service users like myself speaks for itself. And I would recommend them to anyone who may be in need of their professional services!