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5 The Courtyard, Merlin Centre, Gatehouse Close, Aylesbury, HP19 8DP
View Full Details of SSA Quality CareLatest Reviews for SSA Quality Care
24 June 2025
SSA Quality Care have been looking after me at home following the completion of hospice care's excellent 12 week programme on the 2nd February 2025. SSA's team of lovely lady carers provide wonderful help and support to myself and to my husband with all my intimate personal needs, although my husband can handle all aspects of the commode when we are on our own. Without all this I would not be able to have as full and enjoyable a life as possible, here at home, following the cessation of my cancer treatment last October, which left me with severe fatigue and weakness (ongoing) and nausea (now treated with daily medication, enabling me to eat well and enjoy my food). My husband and I look forward to every SSA visit, which helps the day go round, and share lots of laughter with the carers, who all have lovely smiles, a sense of humour, perfect manners, a willingness to help in anyway, and are backed up by excellent service from their Aylesbury office. We could not be more grateful and thankful for this wonderful service.
30 May 2025
As a family we are incredibly grateful for the kindness, patience and compassion shown to our mum by your lovely carers. Their gentle approach, respectful attitude and genuine care made a world of difference to us and to mum. Mum was always consulted and treated with dignity, your carers took time to listen, support and brighten both mum's and our day. It was comforting for us as a family to know that our lovely mum was in safe, caring hands. The team were very thoughtful, professional and dedicated. Thank you so much.
07 May 2025
SSA Quality Care are the best care company I've had, they are courteous,professional & you can have a laugh & a joke with them. They are professional enough to supply a rota every Friday giving you the times of attendance and the attending carers. I've personally had them go above & beyond on occasion when I've fallen ill and require help. I have no reservations about recommending this company. Management will visit to check on my care and discuss any concerns I may have as well as if I require changes to my care plan.
01 May 2025
Lovely carers feel at home in out house.
01 May 2025
I have been receiving care from SSA Quality Care for the past six months, and my experience has been consistently positive. The team is exceptionally professional and demonstrates a high level of friendliness and respect. They always ensure that I feel treated with dignity, and each visit includes a few moments of warm companionship, which I truly appreciate. The caregivers are consistently attentive, taking the time to check if there is anything else they can assist with before they leave, ensuring that no request is too small or troublesome. Their commitment to providing thorough and compassionate care is evident in everything they do. Additionally, the team's polite and welcoming attitude not only towards me but also my family, making them feel involved and valued in the care process. I am grateful for the support and attention they provide.
24 July 2024
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
10 May 2024
Constantly high standard, always helpful and caring.
22 January 2024
I have been with this company for the past year or so and have found them to be very satisfactory. The carers are very polite and friendly and do their job with efficiency and humour.
13 December 2023
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
11 December 2023
Very pleased with the service provided. The staff are very friendly and have shown care and professionalism during their allocated time.
11 December 2023
The carers are polite, helpful and caring. When I get to know them, will help me with a shower.
10 May 2023
We found my father's carers very polite and extremely friendly. Very happy with the care they provide.
16 March 2023
Overall a very good care company with polite and very competent staff. I am very happy with their care.
24 November 2022
Happy with the care I have received so far from this care provider. Especially with my experience in the quality of care that I previously received from other care providers, including my recent care home experience. The carers with SSA are super-individuals with hearts of gold, who are ever ready to help others. The good service they are providing to service users like myself speaks for itself. And I would recommend them to anyone who may be in need of their professional services!
14 April 2022
Excellent care. Timings are sometimes not always on the allocated time, but then if another client needs some extra care, there was no change in the care my mother was given. The staff are always cheerful and very communicative with all the family. The carers gave my mum the confidence and gained her trust after I can only describe it as poor care in the hospital. They encouraged her to walk again, supporting her both emotionally and physically. They introduced themselves to my mum and became friends, yet still maintained their professionalism. As an ex-nurse, I would be proud of the standard of care that the team provide. The staff from the office were easily contacted and phoned to see how we were getting on. I would not hesitate to recommend this company and have already done so.
23 March 2022
On the whole, the service is ok. I would like more consistency with the carers who come to my home. I believe the evening carers do not fully complete the 30-mins and are gone before that time. I feel you have lost some of your better staff and the new replacements are not to the standard of those lost.
07 July 2021
I feel I have had a very good relationship with everyone connected with SSA Quality Care. Inclusive of staff management and all the lovely care workers who have looked after me over the past three years, in a really caring, professional capacity. Quality of care has prevailed all the time.
06 July 2021
We described SSA as safe, secure and attentive, although that is not what it stands for. We are very happy with the care given. Also, there is always somebody on the phone if needed.
18 May 2021
My carer is a day-to-day lifesaver! Without her help, I wouldn't even be able to do the everyday things others take for granted. Not only this, but I haven't self-harmed in a long time! Whether it be everyday tasks or I'm in a mental health crisis, she is always there to calm me down, help me, and leave me feeling better than I did before. Not only has this increased my safety and wellbeing, but it has also eased the burden on my loved ones. Everyone is happier because of her... thank you!
02 August 2019
Although I had been very worried about losing my independence and having people to wash and dress me, all the carers have been very kind and helpful and the experience has not been as bad as I expected!
Latest Reviews for SSA Quality Care
24 June 2025
SSA Quality Care have been looking after me at home following the completion of hospice care's excellent 12 week programme on the 2nd February 2025. SSA's team of lovely lady carers provide wonderful help and support to myself and to my husband with all my intimate personal needs, although my husband can handle all aspects of the commode when we are on our own. Without all this I would not be able to have as full and enjoyable a life as possible, here at home, following the cessation of my cancer treatment last October, which left me with severe fatigue and weakness (ongoing) and nausea (now treated with daily medication, enabling me to eat well and enjoy my food). My husband and I look forward to every SSA visit, which helps the day go round, and share lots of laughter with the carers, who all have lovely smiles, a sense of humour, perfect manners, a willingness to help in anyway, and are backed up by excellent service from their Aylesbury office. We could not be more grateful and thankful for this wonderful service.
30 May 2025
As a family we are incredibly grateful for the kindness, patience and compassion shown to our mum by your lovely carers. Their gentle approach, respectful attitude and genuine care made a world of difference to us and to mum. Mum was always consulted and treated with dignity, your carers took time to listen, support and brighten both mum's and our day. It was comforting for us as a family to know that our lovely mum was in safe, caring hands. The team were very thoughtful, professional and dedicated. Thank you so much.
07 May 2025
SSA Quality Care are the best care company I've had, they are courteous,professional & you can have a laugh & a joke with them. They are professional enough to supply a rota every Friday giving you the times of attendance and the attending carers. I've personally had them go above & beyond on occasion when I've fallen ill and require help. I have no reservations about recommending this company. Management will visit to check on my care and discuss any concerns I may have as well as if I require changes to my care plan.
01 May 2025
Lovely carers feel at home in out house.
01 May 2025
I have been receiving care from SSA Quality Care for the past six months, and my experience has been consistently positive. The team is exceptionally professional and demonstrates a high level of friendliness and respect. They always ensure that I feel treated with dignity, and each visit includes a few moments of warm companionship, which I truly appreciate. The caregivers are consistently attentive, taking the time to check if there is anything else they can assist with before they leave, ensuring that no request is too small or troublesome. Their commitment to providing thorough and compassionate care is evident in everything they do. Additionally, the team's polite and welcoming attitude not only towards me but also my family, making them feel involved and valued in the care process. I am grateful for the support and attention they provide.
24 July 2024
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
10 May 2024
Constantly high standard, always helpful and caring.
22 January 2024
I have been with this company for the past year or so and have found them to be very satisfactory. The carers are very polite and friendly and do their job with efficiency and humour.
13 December 2023
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
11 December 2023
Very pleased with the service provided. The staff are very friendly and have shown care and professionalism during their allocated time.
11 December 2023
The carers are polite, helpful and caring. When I get to know them, will help me with a shower.
10 May 2023
We found my father's carers very polite and extremely friendly. Very happy with the care they provide.
16 March 2023
Overall a very good care company with polite and very competent staff. I am very happy with their care.
24 November 2022
Happy with the care I have received so far from this care provider. Especially with my experience in the quality of care that I previously received from other care providers, including my recent care home experience. The carers with SSA are super-individuals with hearts of gold, who are ever ready to help others. The good service they are providing to service users like myself speaks for itself. And I would recommend them to anyone who may be in need of their professional services!
14 April 2022
Excellent care. Timings are sometimes not always on the allocated time, but then if another client needs some extra care, there was no change in the care my mother was given. The staff are always cheerful and very communicative with all the family. The carers gave my mum the confidence and gained her trust after I can only describe it as poor care in the hospital. They encouraged her to walk again, supporting her both emotionally and physically. They introduced themselves to my mum and became friends, yet still maintained their professionalism. As an ex-nurse, I would be proud of the standard of care that the team provide. The staff from the office were easily contacted and phoned to see how we were getting on. I would not hesitate to recommend this company and have already done so.
23 March 2022
On the whole, the service is ok. I would like more consistency with the carers who come to my home. I believe the evening carers do not fully complete the 30-mins and are gone before that time. I feel you have lost some of your better staff and the new replacements are not to the standard of those lost.
07 July 2021
I feel I have had a very good relationship with everyone connected with SSA Quality Care. Inclusive of staff management and all the lovely care workers who have looked after me over the past three years, in a really caring, professional capacity. Quality of care has prevailed all the time.
06 July 2021
We described SSA as safe, secure and attentive, although that is not what it stands for. We are very happy with the care given. Also, there is always somebody on the phone if needed.
18 May 2021
My carer is a day-to-day lifesaver! Without her help, I wouldn't even be able to do the everyday things others take for granted. Not only this, but I haven't self-harmed in a long time! Whether it be everyday tasks or I'm in a mental health crisis, she is always there to calm me down, help me, and leave me feeling better than I did before. Not only has this increased my safety and wellbeing, but it has also eased the burden on my loved ones. Everyone is happier because of her... thank you!
02 August 2019
Although I had been very worried about losing my independence and having people to wash and dress me, all the carers have been very kind and helpful and the experience has not been as bad as I expected!