






SSA Quality Care provides services to keep people safe at home. In practice, this means anything from popping in to check someone’s ok, to complex care needs with multiple carers, and even live-in care. Their dedicated team work from 7:00am to 10:00pm every day of the year.
SSA Quality Care has been providing home care to the local community for 15 years. They are a friendly, family-run company that prides itself...
SSA Quality Care provides services to keep people safe at home. In practice, this means anything from popping in to check someone’s ok, to complex care needs with multiple carers, and even live-in care. Their dedicated team work from 7:00am to 10:00pm every day of the year.
SSA Quality Care has been providing home care to the local community for 15 years. They are a friendly, family-run company that prides itself on keeping people safe and independent in their own homes.
Their carefully selected staff are directly employed. They will help as much as needed, whilst encouraging customers to do as much as they can themselves. All staff promote dignity and independence in everything they do.
All customers and their families can access visit records in real time via a dedicated web-portal. You can see which Carers have logged in and what tasks they have completed. They will also let you know each week who is coming and when.
If your regular planned Carer is not available they will make sure you still get a visit.
SSA Quality Care support privately funded customers, as well as customers funded by the local council, by direct payments, and by the NHS.
Care Provided by SSA Quality Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact SSA Quality Care to get a personalised quote:
according to assessment
The price(s) shown are provided by the agency. Contact SSA Quality Care for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- SSA Quality Care Ltd
- Private Owned
Person in charge
- Fildah Katsaruware (Care Manager)
SSA Quality Care Reviews (37)
SSA Quality Care has a Review Score of 9.5 (9.531) out of 10, based on 17 reviews in the last 2 years.
Over all time SSA Quality Care has 37 reviews.
Agness, Langton, Tatenda & Phoebe have all shown a high level of care and support. They have ensured all exercises were carried out well and weights that has improved my fitness.
Agness, Langton, Tatenda & Phoebe have all shown a high level of care and support. They have ensured all exercises were carried out well and weights that has improved my fitness.
Perfect.
Perfect.
We are glad to hear that everything is Perfect.
The service has been really good. Both my son and daughter are impressed. All care workers are easy to talk to and very pleasant.
The service has been really good. Both my son and daughter are impressed. All care workers are easy to talk to and very pleasant.
Thank you so much for your kind words. We're truly delighted to hear that both you and your children have had such a positive experience with our service. It means a great deal to us that our care workers have made you feel comfortable, supported, and well cared for.
We'll be sure to pass...
Hi,Thank you so much for your kind words. We're truly delighted to hear that both you and your children have had such a positive experience with our service. It means a great deal to us that our care workers have made you feel comfortable, supported, and well cared for.
We'll be sure to pass on your lovely feedback to the team-they'll be very encouraged to hear it. If there's ever anything more we can do for you or your family, please don't hesitate to let us know.
I have been using SSA at Aylesbury for approx 3 years and overall am quite satisfied with their services. Their carers are all very pleasant, but some could be more chatty and don't converse very much. A bit of idle chat would brighten up the day for me.
I have been using SSA at Aylesbury for approx 3 years and overall am quite satisfied with their services. Their carers are all very pleasant, but some could be more chatty and don't converse very much. A bit of idle chat would brighten up the day for me.
Thank you for sharing your feedback with us. We're really pleased to hear that you've been satisfied with our service over the past three years and that you find our carers pleasant and supportive.
We truly value your comments regarding conversation and companionship. We understand how important...
Thank you for sharing your feedback with us. We're really pleased to hear that you've been satisfied with our service over the past three years and that you find our carers pleasant and supportive.
We truly value your comments regarding conversation and companionship. We understand how important friendly interaction can be, and how much a bit of chat can brighten the day. We will share this feedback with our care team to encourage more engagement during visits, while still ensuring all care tasks are carried out to a high standard.
Thank you again for your kind words and helpful suggestionit really helps us continue to improve our service.
SSA Quality Care have been looking after me at home following the completion of Florence Nightingale Hospice Care's excellent 12-week programme in early 2025. SSA's team of lovely lady carers provides wonderful help and support to myself and to my husband with all my intimate personal needs,...
SSA Quality Care have been looking after me at home following the completion of Florence Nightingale Hospice Care's excellent 12-week programme in early 2025. SSA's team of lovely lady carers provides wonderful help and support to myself and to my husband with all my intimate personal needs, although my husband can handle all aspects of the commode when we are on our own. Without all this, I would not be able to have as full and enjoyable a life as possible, here at home, following the cessation of my cancer treatment in October 2024, which left me with severe fatigue and weakness (ongoing) and nausea (now treated with daily medication, enabling me to eat well and enjoy my food). My husband and I look forward to every SSA visit, which helps the day go round and share lots of laughter with the carers, who all have lovely smiles, a sense of humour, perfect manners, a willingness to help in any way, and are backed up by excellent service from their Aylesbury office. We could not be more grateful and thankful for this wonderful service.
Thank you so much for your incredibly kind and heartfelt words. It truly means a great deal to all of us at SSA Quality Care to hear about your positive experience.
We are honoured to have been able to support you following your time with Florence Nightingale Hospice Care, and it's wonderful to...
Thank you so much for your incredibly kind and heartfelt words. It truly means a great deal to all of us at SSA Quality Care to hear about your positive experience.
We are honoured to have been able to support you following your time with Florence Nightingale Hospice Care, and it's wonderful to know that our team has made such a meaningful difference in your daily life. Your appreciation of the carers' warmth, professionalism, and sense of humour will mean so much to them-they take great pride not only in delivering high-quality care, but also in building genuine, uplifting relationships.
We are also delighted to hear that the support has helped you and your husband continue to enjoy life at home together. Being part of that journey is a privilege we never take for granted.
Your kind recognition of our Aylesbury office team is equally appreciated, and we will be sure to share your feedback across the whole service.
Thank you again for your trust & continuous support.
Yet again SSA provides an exemplary care service, supportive, professional and compassionate, their staff are friendly & courteous, showing professionalism to a high standard, occasionally I'll get a spot visit from a manager carrying out a courtesy call asking me if there are any problems. I...
Yet again SSA provides an exemplary care service, supportive, professional and compassionate, their staff are friendly & courteous, showing professionalism to a high standard, occasionally I'll get a spot visit from a manager carrying out a courtesy call asking me if there are any problems. I cannot recommend this company highly enough. Even my family have said that my carers are lovely, friendly and supportive people.
Thank you so much for your kind and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with our team. Providing supportive, professional, and compassionate care is at the heart of what we do, and it's wonderful to know this is reflected in your...
Thank you so much for your kind and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with our team. Providing supportive, professional, and compassionate care is at the heart of what we do, and it's wonderful to know this is reflected in your care.
It's especially meaningful to hear that your family also feels reassured by the friendliness and dedication of our carers. We're also pleased that our management courtesy calls are helpful and give you the opportunity to share any thoughts or concerns.
Your recommendation means a great deal to us, and we'll be sure to pass your lovely comments on to the whole team. Thank you again for your trust and support.
I wish to write here that I am satisfied with the care I am receiving currently from all angles. Help with getting up in the mornings, having a body wash, dressing up, having my breakfast, lunch and dinner. My clothes are washed and ironed regularly. I am taken out for visits, shopping and drives!...
I wish to write here that I am satisfied with the care I am receiving currently from all angles. Help with getting up in the mornings, having a body wash, dressing up, having my breakfast, lunch and dinner. My clothes are washed and ironed regularly. I am taken out for visits, shopping and drives! And hospital if necessary.
Thank you so much for your kind words. We are truly delighted to hear that you feel satisfied and well-supported with the care you are receiving. Our team is committed to ensuring your comfort, dignity, and wellbeing every day, whether its helping with your morning routine, preparing your meals,...
Thank you so much for your kind words. We are truly delighted to hear that you feel satisfied and well-supported with the care you are receiving. Our team is committed to ensuring your comfort, dignity, and wellbeing every day, whether its helping with your morning routine, preparing your meals, keeping your clothes fresh, or accompanying you on outings, appointments, and visits.Its a pleasure to support you, and were always here to make sure you feel safe, cared for, and valued. If there is ever anything more we can do to make your experience even better, please dont hesitate to let us know.
Very pleased with service. That my father is receiving carer's are very kind hard working carer's polite always in contact if there's a problem.
Very pleased with service. That my father is receiving carer's are very kind hard working carer's polite always in contact if there's a problem.
Dear Michele,
Thank you so much for taking the time to submit a review to us and for your kind words regarding the care we provide to your father. Your appreciation means a great deal to our entire team.
We genuinely aim to give him the best quality care possible, and it's very rewarding to...
Dear Michele,
Thank you so much for taking the time to submit a review to us and for your kind words regarding the care we provide to your father. Your appreciation means a great deal to our entire team.
We genuinely aim to give him the best quality care possible, and it's very rewarding to hear that you are happy with the service he is receiving.
We also value our constant communication with you. Maintaining an open dialogue is essential to ensuring his care plan always meets his needs.
Thank you once again for your feedback.
Everything is perfect.
Everything is perfect.
Hi, thank you for the wonderful feedback. We appreciate you taking time to support us.
I have 3 hours per week respite care. Great for me, the carer to get out. Husband sleeps most of the 3 hours.
I have 3 hours per week respite care. Great for me, the carer to get out. Husband sleeps most of the 3 hours.
Thank you for sharing your feedback with us. Were so glad to hear that the respite care is making a positive difference and giving you some valuable time for yourself. Its equally reassuring to know that your husband is comfortable and relaxed during those hours.
My father is very happy with his care. The carers are very kind and friendly.
My father is very happy with his care. The carers are very kind and friendly.
Thank you for sharing this with us. Were so pleased to hear that your father is happy with his care and that our carers kindness and friendliness are making a difference. Knowing that he feels well supported means a great deal to us, and well be sure to pass your kind words on to the team.
SSA came into our lives when my daughter had to have leg bandages knee to toe both legs. They have been very good never let us down arrive when they say.
SSA came into our lives when my daughter had to have leg bandages knee to toe both legs. They have been very good never let us down arrive when they say.
Thank you so much for your kind words. Were really pleased to know that our team has been there for your daughter and that youve found us to be reliable and consistent. Providing care you can depend on is something we take very seriously, so it means a lot to hear that weve been able to support you...
Thank you so much for your kind words. Were really pleased to know that our team has been there for your daughter and that youve found us to be reliable and consistent. Providing care you can depend on is something we take very seriously, so it means a lot to hear that weve been able to support you in this way.Well make sure to share your feedback with the team, who will be delighted to know their efforts are appreciated.
The carers have been consistently polite, friendly and respectful in their interactions. It would be good if we were informed if they are not able to perform a task ie teeth being cleaned without asking. I suspect this is something which is documented in the notes. However, the digital notes system...
The carers have been consistently polite, friendly and respectful in their interactions. It would be good if we were informed if they are not able to perform a task ie teeth being cleaned without asking. I suspect this is something which is documented in the notes. However, the digital notes system used to record visits isn't always easily accessible ie the information logged often feels generic or administrative. It would be far more useful if the notes included meaningful updates about the patients wellbeing for example whether personal care tasks like tooth cleaning were completed. This would help family stay informed ensure continuity of rate written notes would be better for older clients.
Thank you very much for sharing your feedback with us. We are really pleased to hear that our carers have been consistently polite, friendly, and respectful in their interactions. It's great to know their approach is making a positive difference.We also truly value your comments about task updates...
Thank you very much for sharing your feedback with us. We are really pleased to hear that our carers have been consistently polite, friendly, and respectful in their interactions. It's great to know their approach is making a positive difference.We also truly value your comments about task updates and the digital notes system. Your feedback helps us continue to improve the quality of our service, and we thank you for taking the time to share it.
I cannot praise this company enough, their dedication to the service they provide, the professionalism of the company coming out to check if everything is working properly & I am happy with the care I'm receiving. The carers are always courteous ,gentle & thorough in their work methods. Always...
Quite honestly I cannot find a single fault with this company, they have shown themselves to be consistent from the Management to the care workers never faltering and always delivering professional quality care.
I'm getting to a stage now where I'm becoming more mobile and the SSA management are working closely with my occupational health team to put things in place ready for the transition. I highly recommend this company, Quite simply THE BEST!
Thank you so much for your kind and thoughtful words. We are truly delighted to hear how happy you are with the care and support you've been receiving. Our team takes great pride in ensuring that every individual feels supported, respected, and encouraged, so it's wonderful to know this has made...
Thank you so much for your kind and thoughtful words. We are truly delighted to hear how happy you are with the care and support you've been receiving. Our team takes great pride in ensuring that every individual feels supported, respected, and encouraged, so it's wonderful to know this has made such a positive difference for you and your family.We're especially pleased to hear about the progress you're making with your mobility, and we'll continue working closely with your occupational health team to make the transition as smooth and supportive as possible.Thank you again for your continuous support!
Mum was always consulted and treated with dignity, your carers took...
Mum was always consulted and treated with dignity, your carers took time to listen, support and brighten both mum's and our day.
It was comforting for us as a family to know that our lovely mum was in safe, caring hands.
The team were very thoughtful, professional and dedicated.
Thank you so much.
That's fantastic news to note! We're so glad to hear you're happy with our homecare service.Thank you so much for taking the time to publish such a kind review about the great homecare service provided by our staff. Your feedback means a lot to us and truly validates the hard work and dedication...
That's fantastic news to note! We're so glad to hear you're happy with our homecare service.Thank you so much for taking the time to publish such a kind review about the great homecare service provided by our staff. Your feedback means a lot to us and truly validates the hard work and dedication our team puts in every day. We're committed to providing the best possible care, and it's wonderful to know we've met your expectations.
Lovely carers feel at home in out house.
Lovely carers feel at home in out house.
Thank you for taking the time to leave us such a wonderful review. We are pleased to hear that our carers are doing an excellent job. . I will share your comments with the rest of the staff
I have been receiving care from SSA Quality Care for the past six months, and my experience has been consistently positive. The team is exceptionally professional and demonstrates a high level of friendliness and respect. They always ensure that I feel treated with dignity, and each visit includes...
I have been receiving care from SSA Quality Care for the past six months, and my experience has been consistently positive. The team is exceptionally professional and demonstrates a high level of friendliness and respect. They always ensure that I feel treated with dignity, and each visit includes a few moments of warm companionship, which I truly appreciate. The caregivers are consistently attentive, taking the time to check if there is anything else they can assist with before they leave, ensuring that no request is too small or troublesome. Their commitment to providing thorough and compassionate care is evident in everything they do. Additionally, the team's polite and welcoming attitude not only towards me but also my family, making them feel involved and valued in the care process. I am grateful for the support and attention they provide.
Thank you very much for taking the time to leave us such a fantastic review. We are delighted to hear that our carers are doing a great job, and your satisfaction is our top priority, as reflected in your comments. I will share your feedback with the entire staff. Thank you!
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
Dear KD, I just wanted to take a moment to thank you for the wonderful review you left us on behalf of SSA Quality Care. We are thrilled to hear that your mother is being well taken care of and that our staff has been flexible and responsive. I will make sure to share your feedback with the rest of our team.
Constantly high standard, always helpful and caring.
Constantly high standard, always helpful and caring.
Dear John, On behalf of SSA Quality Care, I would like to thank you for your positive feedback. We will always make great efforts to provide you with the best care.
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
Thank you so much for taking time to leave us such a great review. We are very pleased that your son is very happy with his carers and they are supporting him in the community. I will pass on your comments to the rest of the staff. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 July 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SSA Quality Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SSA Quality Care.
Accreditations
There are no accreditations posted yet for SSA Quality Care.
Meet the Team (1)

Kai has been with SSA Quality Care for 3 years after a short stint in sports therapy and strength and conditioning, whilst also playing professional...
Kai has been with SSA Quality Care for 3 years after a short stint in sports therapy and strength and conditioning, whilst also playing professional rugby league for Hemel Stags and London Broncos.
Kai assesses and reviews care packages, line manages care staff and also completes in-house training, ensuring care staff are performing at their best.
Kai is also an actor, having been featured in productions from Film4, S4C, BBC and Netflix. In his spare time he enjoys automotive detailing and anything car related. Kai also enjoys listening to all types of music.
Frequently Asked Questions about SSA Quality Care
How much does SSA Quality Care cost?
The agency lists fees from £25.72 for hourly visiting care and from £1,350 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does SSA Quality Care employ?
SSA Quality Care employs 46 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SSA Quality Care to verify any information. View our terms and conditions. SSA Quality Care has an Enhanced Service -what an Enhanced Service includes.