Submit a Review for SureCare (Doncaster)
7 Heather Court, Shaw Wood Way, Doncaster, DN2 5YL
View Full Details of SureCare (Doncaster)Latest Reviews for SureCare (Doncaster)
14 November 2025
The instance the carer walked through the door it was clear she was very competent, knowledgeble and experienced. Taking my brother's wishes into account she immediately met my brother's needs in a competent and friedly manner. This made it possible for my brother to renain at home for the remainder of his days.
12 November 2025
My stepmother has been looked after by Surecare for almost two years. During that time she had a number of visits every day to administer personal care, meal preparation and medication. Surecare's database enabled me to read what the carers had done during each visit and how my stepmother was feeling that day. Surecare office staff were also very helpful in finding outside services, e.g. chiropodist, when this was required. I have found Surecare to be a very good team from office staff to carers and am happy to recommend them.
07 November 2025
Excellence, professionalism, apathy, and caring are only a few words to describe the high standard which Sure Care has achieved. My late mother and myself have endured various domiciliary companies which only reach the minimum standard of care, workforce shortages, inconsistency and lack of continuity. The ladies in the office and care assistants enabled us to maintain independence, dignity and comfort for my late mother. Flexibility and personalisation are also prevalent and important, which Sure Care show in abundance. Thank you so much, Sure Care, continue the excellence.
04 November 2025
Staff treat my wife with dignity and respect.
03 November 2025
Staff at SureCare are amazing, they see to everything I need, they look after me well, and the supervisor checks in with me regularly. I couldn't ask for better care and support.
16 October 2025
This service is amazing, it saved my life. They make my life so much easier I would be lost without them.
08 October 2025
I would like to share my own appreciation for the care and compassion my mum receives on a daily basis from the carers. Always a friendly hello and time for a little chat. Don't know what we would do without them.
30 September 2024
My experience has been first-class care. I haven't a bad word to say, they always did their best to support time changes for hospital appointments and my mother was treated well. It felt that all of us were a family and always felt valued. The management team always cared and bent over backwards to achieve any requests. I would without any doubt recommend SureCare.
22 August 2024
I would like to make my appreciation known regarding my mother's regular carers. The kindness shown and attentive caring nature is beyond belief. Empathy and a willingness to listen to my mother is a good learning process for onboarding new staff. Well done SureCare.
22 August 2024
Always a pleasure to see the carer walk through the door, a cheerful individual. The work always gets done yet she chatters happily all the time she is working.
21 August 2023
We were really happy with the care our dad received from SureCare in the last weeks of his life and the speed that everything was put in place and got into a routine. The staff treated him with respect and compassion at all times. They were genuinely interested in his life and he enjoyed chatting to them all in his last days. This made everything so much easier for him at what could have been a really upsetting time (his health had deteriorated quite quickly). The practical care and support given was also really good. If care had continued for a longer time the app that you use to communicate would have been really useful.
23 March 2023
As a former Operations Director of one of the UK's larger private Home Care providers, to say I was anxious about my dad receiving Home Care is an understatement. I had mentally set the bar on the standards that I expected and was in no mood to compromise. However, right from the very first telephone call I received from SureCare Doncaster, my mind was put to ease. For almost 12 months now, my dad has had the very best care, and we, as a family, have felt supported and cared for equally well by everyone at Sure Care Doncaster. When I say the very best care, I mean the very best care. SureCare Doncaster has set the gold standard now; they have completely rewritten the rule book in my mind. I can't obviously name the staff individually, but suffice to say that each and every one of them has been outstanding, demonstrating compassion and care for my dad (and my mum). I have absolutely no hesitation in endorsing SureCare Doncaster and would recommend them to anyone.
25 January 2022
The service SureCare provides is invaluable. The care and respect the care team show is amazing and is a real comfort to the family. The flexibility and understanding the management and care team have shown due to my uncles increasing needs, and the passion and determination they have shown to both driving and supporting the night care plan and support has been outstanding. I cannot recommend and thank them enough.
01 September 2021
SureCare Doncaster are a real the most amazing care provider. They have cared for my aunty for a number of years plus her husband before he passed away. The care package was constantly needing to change due to complex needs and hospital visits. As aunty became increasingly unwell and needing almost 24-hour care, this was implemented by the office and carers were very kind, punctual and were amazing, they really pushed themselves to totally look after my aunt. Sadly she has now passed away ut was able to be at home as she wished.
13 April 2019
Very helpful service from majority fo carers. The office is very obliging in conforming to requests.
01 March 2019
SureCare has provided an efficient, effective and compassionate service which my mother and all the family are delighted with. All the staff at Surecare, in the office and working in the home are friendly, totally professional and caring. In a difficult and often stressful situation, dealing with Surecare is very reassuring.
02 October 2018
SureCare (Doncaster) is a good company and the carers respect my dignity and privacy and I'm very happy with the service they provide.
02 October 2018
All the girls have been very kind and ready to do any jobs I need. Everything is very pleasant and happy.
26 September 2018
Extremely happy with all carers. Nothing is too much trouble.
26 September 2018
Mum is highly delighted with her carer and wouldn't be without them. I have met a few and they are very nice.
Latest Reviews for SureCare (Doncaster)
14 November 2025
The instance the carer walked through the door it was clear she was very competent, knowledgeble and experienced. Taking my brother's wishes into account she immediately met my brother's needs in a competent and friedly manner. This made it possible for my brother to renain at home for the remainder of his days.
12 November 2025
My stepmother has been looked after by Surecare for almost two years. During that time she had a number of visits every day to administer personal care, meal preparation and medication. Surecare's database enabled me to read what the carers had done during each visit and how my stepmother was feeling that day. Surecare office staff were also very helpful in finding outside services, e.g. chiropodist, when this was required. I have found Surecare to be a very good team from office staff to carers and am happy to recommend them.
07 November 2025
Excellence, professionalism, apathy, and caring are only a few words to describe the high standard which Sure Care has achieved. My late mother and myself have endured various domiciliary companies which only reach the minimum standard of care, workforce shortages, inconsistency and lack of continuity. The ladies in the office and care assistants enabled us to maintain independence, dignity and comfort for my late mother. Flexibility and personalisation are also prevalent and important, which Sure Care show in abundance. Thank you so much, Sure Care, continue the excellence.
04 November 2025
Staff treat my wife with dignity and respect.
03 November 2025
Staff at SureCare are amazing, they see to everything I need, they look after me well, and the supervisor checks in with me regularly. I couldn't ask for better care and support.
16 October 2025
This service is amazing, it saved my life. They make my life so much easier I would be lost without them.
08 October 2025
I would like to share my own appreciation for the care and compassion my mum receives on a daily basis from the carers. Always a friendly hello and time for a little chat. Don't know what we would do without them.
30 September 2024
My experience has been first-class care. I haven't a bad word to say, they always did their best to support time changes for hospital appointments and my mother was treated well. It felt that all of us were a family and always felt valued. The management team always cared and bent over backwards to achieve any requests. I would without any doubt recommend SureCare.
22 August 2024
I would like to make my appreciation known regarding my mother's regular carers. The kindness shown and attentive caring nature is beyond belief. Empathy and a willingness to listen to my mother is a good learning process for onboarding new staff. Well done SureCare.
22 August 2024
Always a pleasure to see the carer walk through the door, a cheerful individual. The work always gets done yet she chatters happily all the time she is working.
21 August 2023
We were really happy with the care our dad received from SureCare in the last weeks of his life and the speed that everything was put in place and got into a routine. The staff treated him with respect and compassion at all times. They were genuinely interested in his life and he enjoyed chatting to them all in his last days. This made everything so much easier for him at what could have been a really upsetting time (his health had deteriorated quite quickly). The practical care and support given was also really good. If care had continued for a longer time the app that you use to communicate would have been really useful.
23 March 2023
As a former Operations Director of one of the UK's larger private Home Care providers, to say I was anxious about my dad receiving Home Care is an understatement. I had mentally set the bar on the standards that I expected and was in no mood to compromise. However, right from the very first telephone call I received from SureCare Doncaster, my mind was put to ease. For almost 12 months now, my dad has had the very best care, and we, as a family, have felt supported and cared for equally well by everyone at Sure Care Doncaster. When I say the very best care, I mean the very best care. SureCare Doncaster has set the gold standard now; they have completely rewritten the rule book in my mind. I can't obviously name the staff individually, but suffice to say that each and every one of them has been outstanding, demonstrating compassion and care for my dad (and my mum). I have absolutely no hesitation in endorsing SureCare Doncaster and would recommend them to anyone.
25 January 2022
The service SureCare provides is invaluable. The care and respect the care team show is amazing and is a real comfort to the family. The flexibility and understanding the management and care team have shown due to my uncles increasing needs, and the passion and determination they have shown to both driving and supporting the night care plan and support has been outstanding. I cannot recommend and thank them enough.
01 September 2021
SureCare Doncaster are a real the most amazing care provider. They have cared for my aunty for a number of years plus her husband before he passed away. The care package was constantly needing to change due to complex needs and hospital visits. As aunty became increasingly unwell and needing almost 24-hour care, this was implemented by the office and carers were very kind, punctual and were amazing, they really pushed themselves to totally look after my aunt. Sadly she has now passed away ut was able to be at home as she wished.
13 April 2019
Very helpful service from majority fo carers. The office is very obliging in conforming to requests.
01 March 2019
SureCare has provided an efficient, effective and compassionate service which my mother and all the family are delighted with. All the staff at Surecare, in the office and working in the home are friendly, totally professional and caring. In a difficult and often stressful situation, dealing with Surecare is very reassuring.
02 October 2018
SureCare (Doncaster) is a good company and the carers respect my dignity and privacy and I'm very happy with the service they provide.
02 October 2018
All the girls have been very kind and ready to do any jobs I need. Everything is very pleasant and happy.
26 September 2018
Extremely happy with all carers. Nothing is too much trouble.
26 September 2018
Mum is highly delighted with her carer and wouldn't be without them. I have met a few and they are very nice.