Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Maksanus Care Services Ltd

stars
stars 28 April 2025
Maksanus has been a service provider for my mother for over 10 years. They have been committed in providing a reliable care service. The care staff and the management team have been considerate and listen to your needs in helping to fulfil specific requirements of their client. They have been consistent given me reassurance together by helping each other we can look after on elderly person i their own comforts of a family home.
Review from D H (Son of Client/Service User)
stars
stars 28 April 2025
Have been using Maksanus care services for over 1.5 years for the care of my father. I am happy with the level of care provided.
Review from M C (Son of Client/Service User)
stars
stars 23 April 2025
All carer provide a good service, they are all friendly and work well together.
Review from B K (Daughter of Client/Service User)
stars
stars 08 April 2025
My dad and I are very happy with the 2 main carers from Maksanus, they do professional and excellent job!
Review from L E (Son of Client/Service User)
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stars 08 April 2025
I had the pleasure of working with Maksanus care services limited, who provided care for my mother. During this time I found her services to be continuously efficient and well tailored to my mothers needs. Maksanus care services limited provided exceptional care for my mother, treating her with dignity and respect. The staffs professionalism and compassion gave me peace of mind, while the administrative team was responsive and efficient. Im grateful for their support and highly recommend their services.
Review from C L (Son of Client/Service User)
stars
stars 25 March 2025
Our carer is remarkable, efficient, reliable and compassionate. He treats my husband like a member of his own family. In terms of punctuality, he never hesitates to work for longer hours than expected from him, when needed. Finances and value for money are not applicable as my husband is under NHS palliative care. However, I do believe that agencies are significantly profiting at the expense of carers.
Review from B K (Wife of Client/Service User)