A particular staff member is a first class carer. Excellent infact.
03 July 2025
Excellent.
29 May 2025
My carer is first class. She does everything well.
27 May 2025
My experience from start to now has run smoothly, and by now, I know I can rely on the service.
Many of my friends are envious of the care I receive.
23 May 2025
Visit to learn about administering eye drops following cataract surgery. Completed care plan. Demonstrated drops. Friendly, thorough and professional carer.
Visit to my Dad.
06 May 2025
Very efficient and caring. Always helpful and friendly.
16 April 2025
Mum is in her mid-eighties and suffering from dementia and cared for primarily by Dad, also in his mid eighties. The Home Instead team support them both and enable them to continue their aspirations to remain independent and at home for as long as possible.
The team are engaged, friendly and
professional, helping lighten the load with big jobs and small, but also creating a real connection to both Mum & Dad and caring for their well-being. Being able to review the daily reports gives me the confidence that things are going OK.
I'm really happy to have found such a wonderful partner to help us as a family as the illness and age continue to erode their capabilities and independence preserving their aspirations and would happily recommend the team to all.
27 February 2025
Very helpful
07 February 2025
Home Instead staff. Excellent care, kindness and patience for my husband. Also good to have a chat with them, always have time for me too.
15 January 2025
We are delighted with the efficient and professional service from Home Instead. We are very grateful for their help.
06 January 2025
It was so very helpful to have this review of Mum's care plan. Everyone is always friendly and happy to see Mum and generous of spirit. It is so very reassuring to have a team of people that Mum is comfortable with. Mum's programme is working well and all the family are grateful fo this care.
24 October 2024
Contacting Home Instead was my best action yet.
21 October 2024
They are very patient and nothing is too much trouble for the ladies to help me with.
08 August 2024
Home Instead supported our mother for three years and we were always very happy with the service provided. The care professionals were always kind and sensitive to Mum's practical and emotional needs and she enjoyed their visits and their company. The office team and the administrative arrangements
were always efficient and responsive. They were always very accommodating when changes to Mum's care needed to be made and always very prompt at letting us know if there were any changes from their side. I would highly recommend them.
06 August 2024
We are very pleased that our daughter found Home Instead and recommended it to us!
19 July 2024
The service I am being provided with is running smoothly. The carers are efficient, friendly, clean, and polite.
If there is a change to a carer for any reason I am notified. If the carer is new, they are always introduced which is reassuring.
Care caregiver and receiver have a good understanding
of both our needs and this seems to work well. Reviews I feel are extremely informative and overall I'm loving the whole care package.
19 July 2024
Home Instead have been exemplary since the first contact in April. Nothing is too much trouble and my parents have been very well looked after.
11 July 2024
Very helpful particularly when showering.
Following an operation on my foot. Careful and very helpful women helping me.
I would recommend then!
24 May 2024
Excellent
20 May 2024
Highly professional, efficient setup of service.
Delightful, kind, and friendly carers.
Excellent communications.
Reliable service.
Latest Reviews for Home Instead (St Albans)
18 July 2025
A particular staff member is a first class carer. Excellent infact.
03 July 2025
Excellent.
29 May 2025
My carer is first class. She does everything well.
27 May 2025
My experience from start to now has run smoothly, and by now, I know I can rely on the service.
Many of my friends are envious of the care I receive.
23 May 2025
Visit to learn about administering eye drops following cataract surgery. Completed care plan. Demonstrated drops. Friendly, thorough and professional carer.
Visit to my Dad.
06 May 2025
Very efficient and caring. Always helpful and friendly.
16 April 2025
Mum is in her mid-eighties and suffering from dementia and cared for primarily by Dad, also in his mid eighties. The Home Instead team support them both and enable them to continue their aspirations to remain independent and at home for as long as possible.
The team are engaged, friendly and
professional, helping lighten the load with big jobs and small, but also creating a real connection to both Mum & Dad and caring for their well-being. Being able to review the daily reports gives me the confidence that things are going OK.
I'm really happy to have found such a wonderful partner to help us as a family as the illness and age continue to erode their capabilities and independence preserving their aspirations and would happily recommend the team to all.
27 February 2025
Very helpful
07 February 2025
Home Instead staff. Excellent care, kindness and patience for my husband. Also good to have a chat with them, always have time for me too.
15 January 2025
We are delighted with the efficient and professional service from Home Instead. We are very grateful for their help.
06 January 2025
It was so very helpful to have this review of Mum's care plan. Everyone is always friendly and happy to see Mum and generous of spirit. It is so very reassuring to have a team of people that Mum is comfortable with. Mum's programme is working well and all the family are grateful fo this care.
24 October 2024
Contacting Home Instead was my best action yet.
21 October 2024
They are very patient and nothing is too much trouble for the ladies to help me with.
08 August 2024
Home Instead supported our mother for three years and we were always very happy with the service provided. The care professionals were always kind and sensitive to Mum's practical and emotional needs and she enjoyed their visits and their company. The office team and the administrative arrangements
were always efficient and responsive. They were always very accommodating when changes to Mum's care needed to be made and always very prompt at letting us know if there were any changes from their side. I would highly recommend them.
06 August 2024
We are very pleased that our daughter found Home Instead and recommended it to us!
19 July 2024
The service I am being provided with is running smoothly. The carers are efficient, friendly, clean, and polite.
If there is a change to a carer for any reason I am notified. If the carer is new, they are always introduced which is reassuring.
Care caregiver and receiver have a good understanding
of both our needs and this seems to work well. Reviews I feel are extremely informative and overall I'm loving the whole care package.
19 July 2024
Home Instead have been exemplary since the first contact in April. Nothing is too much trouble and my parents have been very well looked after.
11 July 2024
Very helpful particularly when showering.
Following an operation on my foot. Careful and very helpful women helping me.
I would recommend then!
24 May 2024
Excellent
20 May 2024
Highly professional, efficient setup of service.
Delightful, kind, and friendly carers.
Excellent communications.
Reliable service.