Submit a Review for Gardiner's Homecare
10 Church Street, Caversham, Reading, RG4 8DZ
View Full Details of Gardiner's HomecareLatest Reviews for Gardiner's Homecare
16 September 2025
Gardiners cared for Dad at home in the final year of his life. At first these were daily companionship visits and then as Dad became acutely unwell increased to four paired visits a day involving personal care, feeding assistance and meds. Dad and the family received wonderful care from the Gardiners' team who treated Dad with such dignity, warmth and kindness. We found the whole team to be very responsive whenever changes were necessary as Dad's health declined. Dad and the family also really benefitted from the very many helpful and practical suggestions that only such a very experienced team can make. In Dad's final days, the team could not have been kinder. It means a lot that with Gardiner's support we were able to fulfill Dad's wish that he die peacefully at home.
03 September 2025
I have a friend with dementia who lived on his own and had no family or relations in this country. From September 2024 when he started needing help until May 2025 when he went into a care home he had carers from Gardiners visit him at home, at first three times a week and then twice daily. Gardiners were very flexible in what they could provide and in the hours they could attend. They cooked, tidied, washed up, bathed him, took him shopping and to the surgery, even providing money if he found he'd forgotten his wallet when out. All the carers seemed well-trained, cheerful and sympathetic, taking time to ask him about his life and interests. I was particularly impressed by the manager. All requests seemed to be possible, such as visits out of hours at short notice. The manager also had a good understanding of the type of dementia suffered by my friend, and made predictions as to its development which have proved accurate and useful for forward planning.
29 August 2025
Absolutely fantastic care agency!! Having spoken to various friends who have used local care agencies, and heard some negative reports, I was anxious about getting care for my elderly parents. Gardiners have been excellent in every way, brilliant carers, super communication, together with support and advice above and beyond what you'd expect. My parents have very different needs and Gardiners' staff have met all of the requirements. Carers take time to chat with my parents whilst also carrying out the tasks and doing anything extra that's needed. I have been incredibly impressed with every aspect of the care provided and feel so relieved that my parents are receiving the very best care and support. I've seen at first hand what excellent care looks like! Thank you Gardiners!
12 August 2025
The care and kindness my Father was given was fantastic. He looked forward to the carers visits. They were always thoughtful and receptive to his needs each day. I cannot fault the girls that visited him, and can't thank them enough.
22 July 2025
A few misunderstandings about meals which left a lot of food unused so wasted. Some carers infinitely better than others. The office were always quick to change the not so good ones though. The office would always address problems Very quickly
27 May 2025
We had excellent care for my husband and when extra care was required Gardiners were very quick at responding to our changing needs. Leanne was good at looking after my husband along with Michelle, Heather and Holly. Alex worked wonders arranging the care.
07 April 2025
All carers are very helpful and patient. Willing to do anything to help in the house. Very good with him and kind. Can not think of anything else to say other than the office was very helpful and efficient.
14 March 2025
Gardiners consistently provide carers that are highly motivated to meet needs identified. They are usually friendly and happy to chat or just get on with jobs depending on what is required on a particular day. It is usually the same person on a particular day of the week, such as carer A on Mondays, carer B on Wednesdays. Staff usually arrange cover when usual carers have planned leave.
12 March 2025
I turned to Gardeners Home Care when my husband's Alzheimers started to get worse and I was in need of respite care. One staff member in particular came to visit and assess us to see what we would require and then got the ball rolling for us. We had a lovely lady who has experience in Alzheimers so was able to cope with my husbands demands and attention. The carer would often turn to with the hoover and dusting for me while I took time out to be me for a day. She also looked after our dog if needed. Gardeners were very helpful and understanding and would listen to you if you wished to talk. The carer went above and beyond her caring role. She to would listen and was very understanding. I would like to thank you for all your help in caring for my husband and helping me fill out the Attendance Allowance form and for the lovely card you sent to us and we wish you all the very best.
16 January 2025
We were very impressed with the service provided for my mother. All the carers were friendly, patient, professional and very respectful We were also impressed with the admin service provided when arranging the hours required. We would have no hesitation in recommending Gardiners Homecare to anyone needing carer support.
13 January 2025
I was looking for care for my Aunt and found Gardiners on the internet. From the first meeting with the client manager, the assessment and the care given they were extremely professional always helpful and offered superb service.
05 December 2024
We were very happy with the care the team at Gardiners provided for my Mum. The carers were really supportive and my mum came to regard several as friends. They not only gave my mum the physical care she needed to remain in her home for as long as possible but their friendly and cheerful visits really brightened her days. I would definitely recommend Gardiners to anyone looking for carers.
06 September 2024
I really appreciated how responsive Gardiners was. Being in touch immediately when I put my enquiry in was so helpful. We were ready to go so quickly and with the thorough set-up done by one of the staff, everything worked really well. My relative felt well cared for and we all appreciated how responsive Gardiners was to our situation.
07 August 2024
From the assessment through to the care given my mother was treated as an individual with respect and dignity from the Gardiner's team. The carer assigned to Mum was professional at all times and documented daily activities of Mum's in the communication book clearly and with knowledge. I would have no hesitation in recommending Gardiner's to anyone.
15 July 2024
We, as a family, were so pleased with the care and friendship that the ladies that attended our dad provided. He so enjoyed their company. Just having a chat meant so much to him. Thank you so much to all those involved with our lovely dad.
15 July 2024
Would recommend Gardiner's, they provided good care for my wife at all times. We have now moved out of the area and hope our new care provider can match Gardiner's quality, care and support. Gardiner's provided care to my wife for over 2 years.
02 July 2024
Staff were very kind and chatty with my mum. The office support staff very helpful and efficient. Good email communication.
18 June 2024
Since engaging Gardners in April 2021 to provide care for my brother I found that all aspects of their service overall was excellent. In particular the quality and performance of all the staff involved. The difficulties of dealing with him increasingly became so and I fully appreciated what these difficulties caused them.
31 May 2024
I found the process to engage Gardiner's Care very straightforward never having done it before. The carers were looking after my husband to enable respite breaks for me. They all built up a good rapport with him and always dealt efficiently with anything required. I was pleased that carers were very flexible and willing to help with housework without compromising his care. The biggest compliment I can pay is that he always looked forward to the carer's visits and I felt very comfortable leaving him in their care.
30 April 2024
Gardiner’s enabled my mother to live content and secure in her own home for 3 years, till full-time residential care was necessary. Gardiner’s had previously cared for my father for 1 year, including end-of-life support. The team were friendly, efficient, respectful and caring with both parents. In particular, they matched individual carers to Mum’s temperament so that designated tasks could be successfully completed. Our family were able to review the outcome of visits via an app and this was supported by regular reviews with care manager to assess any changes required. Regular carers chatted freely with Mum as part of the duty, so that over time Mum looked forward to seeing them. We also felt comfortable interacting with carers, regarding several as friends, and welcomed their feedback and support when issues, whether of a domestic, physical or medical nature, were proactively raised. I would have no hesitation in recommending Gardiner’s services.
Latest Reviews for Gardiner's Homecare
16 September 2025
Gardiners cared for Dad at home in the final year of his life. At first these were daily companionship visits and then as Dad became acutely unwell increased to four paired visits a day involving personal care, feeding assistance and meds. Dad and the family received wonderful care from the Gardiners' team who treated Dad with such dignity, warmth and kindness. We found the whole team to be very responsive whenever changes were necessary as Dad's health declined. Dad and the family also really benefitted from the very many helpful and practical suggestions that only such a very experienced team can make. In Dad's final days, the team could not have been kinder. It means a lot that with Gardiner's support we were able to fulfill Dad's wish that he die peacefully at home.
03 September 2025
I have a friend with dementia who lived on his own and had no family or relations in this country. From September 2024 when he started needing help until May 2025 when he went into a care home he had carers from Gardiners visit him at home, at first three times a week and then twice daily. Gardiners were very flexible in what they could provide and in the hours they could attend. They cooked, tidied, washed up, bathed him, took him shopping and to the surgery, even providing money if he found he'd forgotten his wallet when out. All the carers seemed well-trained, cheerful and sympathetic, taking time to ask him about his life and interests. I was particularly impressed by the manager. All requests seemed to be possible, such as visits out of hours at short notice. The manager also had a good understanding of the type of dementia suffered by my friend, and made predictions as to its development which have proved accurate and useful for forward planning.
29 August 2025
Absolutely fantastic care agency!! Having spoken to various friends who have used local care agencies, and heard some negative reports, I was anxious about getting care for my elderly parents. Gardiners have been excellent in every way, brilliant carers, super communication, together with support and advice above and beyond what you'd expect. My parents have very different needs and Gardiners' staff have met all of the requirements. Carers take time to chat with my parents whilst also carrying out the tasks and doing anything extra that's needed. I have been incredibly impressed with every aspect of the care provided and feel so relieved that my parents are receiving the very best care and support. I've seen at first hand what excellent care looks like! Thank you Gardiners!
12 August 2025
The care and kindness my Father was given was fantastic. He looked forward to the carers visits. They were always thoughtful and receptive to his needs each day. I cannot fault the girls that visited him, and can't thank them enough.
22 July 2025
A few misunderstandings about meals which left a lot of food unused so wasted. Some carers infinitely better than others. The office were always quick to change the not so good ones though. The office would always address problems Very quickly
27 May 2025
We had excellent care for my husband and when extra care was required Gardiners were very quick at responding to our changing needs. Leanne was good at looking after my husband along with Michelle, Heather and Holly. Alex worked wonders arranging the care.
07 April 2025
All carers are very helpful and patient. Willing to do anything to help in the house. Very good with him and kind. Can not think of anything else to say other than the office was very helpful and efficient.
14 March 2025
Gardiners consistently provide carers that are highly motivated to meet needs identified. They are usually friendly and happy to chat or just get on with jobs depending on what is required on a particular day. It is usually the same person on a particular day of the week, such as carer A on Mondays, carer B on Wednesdays. Staff usually arrange cover when usual carers have planned leave.
12 March 2025
I turned to Gardeners Home Care when my husband's Alzheimers started to get worse and I was in need of respite care. One staff member in particular came to visit and assess us to see what we would require and then got the ball rolling for us. We had a lovely lady who has experience in Alzheimers so was able to cope with my husbands demands and attention. The carer would often turn to with the hoover and dusting for me while I took time out to be me for a day. She also looked after our dog if needed. Gardeners were very helpful and understanding and would listen to you if you wished to talk. The carer went above and beyond her caring role. She to would listen and was very understanding. I would like to thank you for all your help in caring for my husband and helping me fill out the Attendance Allowance form and for the lovely card you sent to us and we wish you all the very best.
16 January 2025
We were very impressed with the service provided for my mother. All the carers were friendly, patient, professional and very respectful We were also impressed with the admin service provided when arranging the hours required. We would have no hesitation in recommending Gardiners Homecare to anyone needing carer support.
13 January 2025
I was looking for care for my Aunt and found Gardiners on the internet. From the first meeting with the client manager, the assessment and the care given they were extremely professional always helpful and offered superb service.
05 December 2024
We were very happy with the care the team at Gardiners provided for my Mum. The carers were really supportive and my mum came to regard several as friends. They not only gave my mum the physical care she needed to remain in her home for as long as possible but their friendly and cheerful visits really brightened her days. I would definitely recommend Gardiners to anyone looking for carers.
06 September 2024
I really appreciated how responsive Gardiners was. Being in touch immediately when I put my enquiry in was so helpful. We were ready to go so quickly and with the thorough set-up done by one of the staff, everything worked really well. My relative felt well cared for and we all appreciated how responsive Gardiners was to our situation.
07 August 2024
From the assessment through to the care given my mother was treated as an individual with respect and dignity from the Gardiner's team. The carer assigned to Mum was professional at all times and documented daily activities of Mum's in the communication book clearly and with knowledge. I would have no hesitation in recommending Gardiner's to anyone.
15 July 2024
We, as a family, were so pleased with the care and friendship that the ladies that attended our dad provided. He so enjoyed their company. Just having a chat meant so much to him. Thank you so much to all those involved with our lovely dad.
15 July 2024
Would recommend Gardiner's, they provided good care for my wife at all times. We have now moved out of the area and hope our new care provider can match Gardiner's quality, care and support. Gardiner's provided care to my wife for over 2 years.
02 July 2024
Staff were very kind and chatty with my mum. The office support staff very helpful and efficient. Good email communication.
18 June 2024
Since engaging Gardners in April 2021 to provide care for my brother I found that all aspects of their service overall was excellent. In particular the quality and performance of all the staff involved. The difficulties of dealing with him increasingly became so and I fully appreciated what these difficulties caused them.
31 May 2024
I found the process to engage Gardiner's Care very straightforward never having done it before. The carers were looking after my husband to enable respite breaks for me. They all built up a good rapport with him and always dealt efficiently with anything required. I was pleased that carers were very flexible and willing to help with housework without compromising his care. The biggest compliment I can pay is that he always looked forward to the carer's visits and I felt very comfortable leaving him in their care.
30 April 2024
Gardiner’s enabled my mother to live content and secure in her own home for 3 years, till full-time residential care was necessary. Gardiner’s had previously cared for my father for 1 year, including end-of-life support. The team were friendly, efficient, respectful and caring with both parents. In particular, they matched individual carers to Mum’s temperament so that designated tasks could be successfully completed. Our family were able to review the outcome of visits via an app and this was supported by regular reviews with care manager to assess any changes required. Regular carers chatted freely with Mum as part of the duty, so that over time Mum looked forward to seeing them. We also felt comfortable interacting with carers, regarding several as friends, and welcomed their feedback and support when issues, whether of a domestic, physical or medical nature, were proactively raised. I would have no hesitation in recommending Gardiner’s services.