Submit a Review for Carefound Home Care (Harrogate)
Oakwood Park, Bishop Thornton, Harrogate, HG3 3JN
View Full Details of Carefound Home Care (Harrogate)Latest Reviews for Carefound Home Care (Harrogate)
15 October 2025
Carefound Carers have made a massive difference to the care of my Dad. Following a stroke last year, it was decided, that he needed a little extra help around the house since his family don't live nearby. The ladies have been truly amazing! The communication from Head Office is always brilliant and the ladies that visit Dad have been incredible. Helpful and understanding and always providing just the right level of care. They have gone out of their way to ensure Dad is comfortable and well looked after and as a result means he can stay in his own home for as long as possible, which is something that is very important to him. As a family, it has been so reassuring and comforting to know that Dad is regularly visited and well looked after. Dad comments on how friendly and kind all the staff have been. I could not recommend them enough Truly fabulous. Thanks so very much for all your help. It has made a difficult situation a million times easier. We are so grateful!
08 October 2025
I formed a very favourable impression of Carefound's services in my capacity as a local medical professional so they were my first choice when looking for home carers for my Mother. We appreciate getting a rota in advance and the carers' punctuality. We have engaged Carefound for over a year and my Mother is looked after by the same few carers - never more than three but usually only one. The carers are professional but kind.
16 July 2025
We have found Carefound to be most professional in their care and understanding of my mothers situation and tailoring the care to her specific needs . From the start one particular staff member listened to what was needed and appreciated we wanted a gentle approach to a first introduction to acceptance of a little extra help. The carer that visits is ' lovely ' in mum and dads words and although she has only been 4 times mum says she feels like she is part of the family. So thank you !
01 April 2025
V. good.
27 March 2025
As you can see, very satisfied but worry about running out of money.
20 March 2025
I am grateful for the help and service from 5 carers.
18 March 2025
Well trained good quality carers who have become our friends. Very good in emergency / difficult situations. Weekly rotas very good & helpful. Carers have individual strengths and skills and a broad age range.
24 September 2024
Been very happy with the service provided. All the carers that visit me are kind and conscientious in their jobs. Having the carers visit daily has made a huge difference to my quality of life and I always look forward to seeing whoever it is who is due to call.
16 September 2024
Mum has had Carefound for a few months now. The care team is usually able to cover most shifts and Mum (as well as family) find the carers are polite and helpful. The carers tend to take their initiative and, using the app, we are kept updated with any issues. On the odd occasion where support has been required for a last minute scenario (out of the planned care) the team has looked for ways to support, mainly related to GP requests.
08 May 2024
We require only minimal assistance at the moment and Carefound have been able to provide just what we have asked for. They have been reliable and consistent. They are easily contactable, act on any feedback and actively seek comments and updates.
18 March 2024
This is the start of our home care journey and so far so good, my parents have been very happy with the standard of care received in their home. Visits are timely and the care received is professional and sensitive.
16 February 2024
Mum requires 24-hour live-in care and support. The 2 ladies that stay with Mum are amazing. They both bring different things to the package, which I feel helps Mum. They both understand how Mum's mind works and know when she requires her own space. Mum is given the chance to make her own choices and is assisted to help complete everyday tasks. It has taken time, but Mum now accepts the care in place to keep her at home.
07 February 2024
Satisfactory.
06 February 2024
Since we started using Care Services for the first time, they have improved our quality of life. They are well-trained, punctual and caring. Nothing is too much trouble.
06 February 2024
Our experience with Carefound has been first-class all round.
05 February 2024
I have an hour’s personal care three times a week, and am very satisfied with the service. The staff are very friendly and helpful and arrive promptly. I would be happy to recommend Carefound to my friends.
01 February 2024
Everything is working perfectly with the carer system. I would like to thank the carers and say that it's a pleasure to have them in the house. They do an excellent job and I look forward to their visits.
01 February 2024
We have been working with Carefound for a year now. It feels as though family and carers are one team supporting Dad to live in his own home and be independent for as long as possible, as this is what he wants. If it wasn't for Carefound and their caring, patient carers, Dad would not have been able to live on his own for this length of time. I can happily recommend Carefound to anyone who is trying to support and vulnerable person to live in their home. A big thank you to everyone at Carefound.
03 January 2024
My father used Carefound Harrogate for 16 months when a trip to the hospital and subsequent operation and illness meant his needs changed dramatically. The office team were caring, compassionate, reliable and supportive during a very difficult period with our care requirements changing what felt like daily, whilst we navigated Dad's discharge from the hospital and recovery from illness until we once again reached the balance we needed. Communication was excellent, I was listened to and heard by the office team who worked wonders to put people in place. The carers themselves, both Dad's regular faces and every single new face (always introduced), were brilliant. They treated Dad with kindness and respect and worked with him to achieve the things that were important to him as well as fulfilling everything we needed to be done to ensure Dad was comfortable. The whole team are fabulous - highly recommended. Thank you Carefound Harrogate - keep up the high standards and wonderful people!
16 May 2023
We are delighted with the service that Carefound Home Care (Harrogate) provides. The care, communication, organisation and attention to detail are truly impressive. The ladies are all kind, caring, helpful, interested, genuine, respectful and very friendly. They have really helped to restore my father's well-being. As he can no longer go for a walk every day, he misses chatting to people and so he loves to talk to whichever lady comes in to get him ready for the day. Things that really stand out: the professionalism of the ladies, the genuine interest they take in their client, their health and well-being, the time they take to chat at the end of the hour, the personal introduction by the manager when a new carer starts, the rota being sent out for the following week. My mother was adamant she did not want carers but she would be the first to say how wonderful they all are and what a huge difference it has made. Our whole family (all seven of us) are so relieved to have Carefound!
Latest Reviews for Carefound Home Care (Harrogate)
15 October 2025
Carefound Carers have made a massive difference to the care of my Dad. Following a stroke last year, it was decided, that he needed a little extra help around the house since his family don't live nearby. The ladies have been truly amazing! The communication from Head Office is always brilliant and the ladies that visit Dad have been incredible. Helpful and understanding and always providing just the right level of care. They have gone out of their way to ensure Dad is comfortable and well looked after and as a result means he can stay in his own home for as long as possible, which is something that is very important to him. As a family, it has been so reassuring and comforting to know that Dad is regularly visited and well looked after. Dad comments on how friendly and kind all the staff have been. I could not recommend them enough Truly fabulous. Thanks so very much for all your help. It has made a difficult situation a million times easier. We are so grateful!
08 October 2025
I formed a very favourable impression of Carefound's services in my capacity as a local medical professional so they were my first choice when looking for home carers for my Mother. We appreciate getting a rota in advance and the carers' punctuality. We have engaged Carefound for over a year and my Mother is looked after by the same few carers - never more than three but usually only one. The carers are professional but kind.
16 July 2025
We have found Carefound to be most professional in their care and understanding of my mothers situation and tailoring the care to her specific needs . From the start one particular staff member listened to what was needed and appreciated we wanted a gentle approach to a first introduction to acceptance of a little extra help. The carer that visits is ' lovely ' in mum and dads words and although she has only been 4 times mum says she feels like she is part of the family. So thank you !
01 April 2025
V. good.
27 March 2025
As you can see, very satisfied but worry about running out of money.
20 March 2025
I am grateful for the help and service from 5 carers.
18 March 2025
Well trained good quality carers who have become our friends. Very good in emergency / difficult situations. Weekly rotas very good & helpful. Carers have individual strengths and skills and a broad age range.
24 September 2024
Been very happy with the service provided. All the carers that visit me are kind and conscientious in their jobs. Having the carers visit daily has made a huge difference to my quality of life and I always look forward to seeing whoever it is who is due to call.
16 September 2024
Mum has had Carefound for a few months now. The care team is usually able to cover most shifts and Mum (as well as family) find the carers are polite and helpful. The carers tend to take their initiative and, using the app, we are kept updated with any issues. On the odd occasion where support has been required for a last minute scenario (out of the planned care) the team has looked for ways to support, mainly related to GP requests.
08 May 2024
We require only minimal assistance at the moment and Carefound have been able to provide just what we have asked for. They have been reliable and consistent. They are easily contactable, act on any feedback and actively seek comments and updates.
18 March 2024
This is the start of our home care journey and so far so good, my parents have been very happy with the standard of care received in their home. Visits are timely and the care received is professional and sensitive.
16 February 2024
Mum requires 24-hour live-in care and support. The 2 ladies that stay with Mum are amazing. They both bring different things to the package, which I feel helps Mum. They both understand how Mum's mind works and know when she requires her own space. Mum is given the chance to make her own choices and is assisted to help complete everyday tasks. It has taken time, but Mum now accepts the care in place to keep her at home.
07 February 2024
Satisfactory.
06 February 2024
Since we started using Care Services for the first time, they have improved our quality of life. They are well-trained, punctual and caring. Nothing is too much trouble.
06 February 2024
Our experience with Carefound has been first-class all round.
05 February 2024
I have an hour’s personal care three times a week, and am very satisfied with the service. The staff are very friendly and helpful and arrive promptly. I would be happy to recommend Carefound to my friends.
01 February 2024
Everything is working perfectly with the carer system. I would like to thank the carers and say that it's a pleasure to have them in the house. They do an excellent job and I look forward to their visits.
01 February 2024
We have been working with Carefound for a year now. It feels as though family and carers are one team supporting Dad to live in his own home and be independent for as long as possible, as this is what he wants. If it wasn't for Carefound and their caring, patient carers, Dad would not have been able to live on his own for this length of time. I can happily recommend Carefound to anyone who is trying to support and vulnerable person to live in their home. A big thank you to everyone at Carefound.
03 January 2024
My father used Carefound Harrogate for 16 months when a trip to the hospital and subsequent operation and illness meant his needs changed dramatically. The office team were caring, compassionate, reliable and supportive during a very difficult period with our care requirements changing what felt like daily, whilst we navigated Dad's discharge from the hospital and recovery from illness until we once again reached the balance we needed. Communication was excellent, I was listened to and heard by the office team who worked wonders to put people in place. The carers themselves, both Dad's regular faces and every single new face (always introduced), were brilliant. They treated Dad with kindness and respect and worked with him to achieve the things that were important to him as well as fulfilling everything we needed to be done to ensure Dad was comfortable. The whole team are fabulous - highly recommended. Thank you Carefound Harrogate - keep up the high standards and wonderful people!
16 May 2023
We are delighted with the service that Carefound Home Care (Harrogate) provides. The care, communication, organisation and attention to detail are truly impressive. The ladies are all kind, caring, helpful, interested, genuine, respectful and very friendly. They have really helped to restore my father's well-being. As he can no longer go for a walk every day, he misses chatting to people and so he loves to talk to whichever lady comes in to get him ready for the day. Things that really stand out: the professionalism of the ladies, the genuine interest they take in their client, their health and well-being, the time they take to chat at the end of the hour, the personal introduction by the manager when a new carer starts, the rota being sent out for the following week. My mother was adamant she did not want carers but she would be the first to say how wonderful they all are and what a huge difference it has made. Our whole family (all seven of us) are so relieved to have Carefound!