Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Eleanor Nursing & Social Care Ltd - Poole

stars
stars 09 July 2025
Very content with service.
Review from Samuel M (Client / Service User)
stars
stars 30 May 2025
Excellent service. Good communication. Reliable & consistent. Lovely carers. Very helpful. Makes life easier. Thank you!
Review from E I (Client / Service User)
stars
stars 13 May 2025
Lovely team of carers who are kind, conscientious and proactive in suggesting changes that might make Mum's life better. They have enabled her to be safe and happy in her own home even with some quite serious health issues.
Review from Anna B (Daughter of Client/Service User)
stars
stars 14 March 2025
Lovely caring staff most of the cares are her favourite they are always chatty and work in a calm manner. My mothers needs her personal carers to chat to her to brighten up her day/night and understand without her hearing aids she can't hear has well.
Review from T M (Daughter of Client/Service User)
stars
stars 04 March 2025
Extremely happy with the care my husband receives. It takes a lot of pressure off me knowing that the care providers are coming to take care of things in a friendly, professional manner.
Review from L D (Wife of Client/Service User)
stars
stars 03 March 2025
The cares are helpful. They keep me updated with any looming health issues with mum. Overall happy with the service.
Review from A S (Son of Client/Service User)
stars
stars 08 August 2024
Fine. Pleasant staff - helpful and polite.
Review from K F (Client / Service User)
stars
stars 07 June 2024
I am cared for really well.
Review from J T (Client / Service User)
stars
stars 14 May 2024
Eleanor Nursing Care (Poole) have been a support for me over a number of years now. Looking after my wife with Alzheimer's (6 years). Mobility has become a problem and I can rely on Eleanor's staff to be there for me. Thank you.
Review from M B (Husband of Client/Service User)
stars
stars 14 May 2024
I have received great service from all staff involved, couldn't ask for more friendly service.
Review from J B (Client / Service User)