Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Quality Support Solutions

stars
stars 16 August 2024
Excellent service and care under a very good manager, she is very easy to contact for queries, no matter how small. The carers are excellent. They are very friendly, kind, patient and attentive to the needs of my sons. I am very pleased with the professional care and support that all the carers
provide. Thank you, Quality Support Solutions, for delivering a great service.
Review from G H (Mother of Client/Service User)
stars
stars 15 July 2022
Very kind and considerate staff members who treat service users with respect and decency. Staff pick up on time and return on time. Highly recommended in all aspects of care in elderly service users.
Review from Lawrence S (Brother of Client/Service User)
stars
stars 27 March 2020
My family has been using the services of Quality Support Solutions for a few years now and have found them to be professional and reliable. This week we had our usual carer but my family had a mini-crisis and I contacted the carer and asked her to change the plans midway during the service. "No
problem", she said, and we got sorted. When things go right it is easy but when things go wrong and you get a good service you know you are with a winning company. I highly recommend them to anyone looking for their services. Thank you Quality Support Solutions.
Review from Jane P (Wife of Client/Service User)