Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Watra Care Birmingham

stars
stars 30 October 2020
The staff are friendly and if I have any issue or query the management deal with it very quickly. The price of the care package is affordable. Most of the time we are given the same carers which is a good thing as it can be reassuring for my mum to see familiar faces plus they get to know my mum's
needs.
Review from Rahila K (Daughter of Client/Service User)
stars
stars 30 October 2020
Watra Care have exceptional carers who are caring, considerate and professional. We have used Watra Care now for about 3 years. They offer great service and we are grateful for their help with my Mum.
Review from Susan (Client / Service User)