Submit a Review for Right at Home (Cardiff & Newport)
Unit 7 Castleton Court, Off Fortran Road, Cardiff, CF3 0LT
View full details of Right at Home (Cardiff & Newport)Latest Reviews for Right at Home (Cardiff & Newport)
20 March 2026
The two main carers we currently have for our son are excellent. They are very thorough in attending to his personal care needs from the morning washing and dressing and through the day helping him drink and feed properly. They are also supportive in helping him participate in and enjoy his
activities. They give him time to formulate and speak his thoughts and their positive attitudes makes him feel good when he has achieved something. They can also brighten up the whole family's day!
Our communication with the Right at Home office is good and they have been very responsive to any changes we have requested.
20 March 2026
A most excellent team, and I look forward to them coming.
16 March 2026
Contacted Right at home following my mother's hip replacement surgery. Live in carer very friendly , patient and supportive to my mother, brother and myself. Contact with all members of staff always friendly and courteous and helpful.
09 March 2026
I am very happy with the care my brother is receiving, at this very difficult time.
When I can not be with him it gives me peace of mind he is being looked after.
I have met many of the teams , and they are all pleasant and caring and respectful.
22 August 2025
My wife and I needed respite care for my mother while we went on holiday. The carer from Right at Home stayed with her for 2 weeks. Mum and the carer got on very well and Mum was very happy. There were no issues at all, and we had a very tranquil holiday. mum's carer also went above and beyond in
keeping the house clean and tidy. It was much cleaner and tidier when we got back than when we left. We will certainly be going back to Right at Home for further respite care in the future
26 June 2025
My mother has carers every morning to help wash and dress her. She also has occasional companionship care when I have to attend meetings. Right at Home carers are always attentive to Mum's needs, chat with her whilst washing and dressing her or when keeping her company when I am away. They are
professional and caring in their approach. The carers regularly check in case of any changes to Mum's medication or routine. We are very happy with the standard of care.
04 April 2025
Dad has been frail since May 24, gradually declining. Since December he's been pallliative with recurring chest infections and a directive not to go to hospital so I manage his care from home. It's highly stressful. The carers have always been amazing but since December, and especially this
February and March when he's been very ill, they have been utterly incredible. So kind, so efficient, so knowledgeable and well trained. It's great having consistency in carers, because I can relax knowing he's being looked after, and can go out for a walk or worry less if I am stuck in traffic. Many of them will go the extra mile, and will let me know if they think something needs attention, either to make Dad more comfortable or what might be a medical issue, like confusion, bed sore, ordering more incontinence pads. The manager and the office staff have been exceptionally helpful too when I've needed to change the schedule or ask for help. Thank you Right at Home. You're a godsend.
25 November 2024
Very happy with the service provided. Carers are very caring and helpful with Mum. Always on time and staying within the allotted time.
We are very grateful for this service as our previous providers were dreadful, to say the least.
12 November 2024
Excellent service, very pleasant and polite carers. We look forward to them coming, they do an excellent service with dignified care.
31 October 2024
The care is not the best as things are not being done as they should be all the time some do more than others but it also doesn't help when the client is saying they don't need anything done obviously that is going to hinder the carer's job - but for instance, like showering once the client says
I've had one nothing is checked to prove so and I know for a fact that it is not happening but it doesn't matter now as the client will no longer be using your service as they are moving homes shortly out of your catchment area.
01 October 2024
The care provided to my husband over the last six months has been outstanding. The carers are genuinely kind and compassionate people. They have enabled my husband to remain safe and comfortable at home throughout his illness. My husband was consistently treated with dignity and respect and the
support from the office staff, accommodating changing needs with short notice has been excellent. I am very grateful for the support that we have received from Right at Home.
24 May 2024
Right at Home has been my support for around ten years plus, the carers are excellent. My regular carers have been brilliant with me and know all my needs.
13 March 2024
I enjoy having someone to talk to. I was very pleased at how fast my package was able to start. The carer I have for support is a really lovely, experienced lady.
08 March 2024
A few nice words to thank the staff and office for the diligent care they've given my auntie over the past years. The carers are caring and always treat her as if she were part of their family. Keep up the great work, and hope I can write another review next year. Merry Christmas to office and cares
at Right at Home Cardiff.
15 February 2024
I am really happy with the service. The manager and her team have been excellent. They have treated my mother with great care and kindness.
15 December 2023
I was looking for a service to assist my mother-in-law with her progressing dementia and came across Right at Home online. I contacted Right at Home and they sent out a lovely young lady to help discuss our needs and to assign the correct carer for my mother-in-law. The community development manager
has been so helpful and has answered any queries we have had quickly and efficiently. I highly recommend Right at Home for your in-home care needs.
31 October 2023
Care standard is great. Granddad thinks of his carers as friends. Good relationship with everyone.
24 May 2023
Mum says of her carers that they are all so lovely and kind. The family are all able to relax in the knowledge that twice a day Mum has a visit from these kind and lovely carers.
24 May 2023
Some of them quite good.
Got new friends as well.
Have a good laugh as well.
16 May 2023
Really forward for the companion call each week. The carer is really caring and compassionate. Same care each week when able.
Latest Reviews for Right at Home (Cardiff & Newport)
20 March 2026
The two main carers we currently have for our son are excellent. They are very thorough in attending to his personal care needs from the morning washing and dressing and through the day helping him drink and feed properly. They are also supportive in helping him participate in and enjoy his
activities. They give him time to formulate and speak his thoughts and their positive attitudes makes him feel good when he has achieved something. They can also brighten up the whole family's day!
Our communication with the Right at Home office is good and they have been very responsive to any changes we have requested.
20 March 2026
A most excellent team, and I look forward to them coming.
16 March 2026
Contacted Right at home following my mother's hip replacement surgery. Live in carer very friendly , patient and supportive to my mother, brother and myself. Contact with all members of staff always friendly and courteous and helpful.
09 March 2026
I am very happy with the care my brother is receiving, at this very difficult time.
When I can not be with him it gives me peace of mind he is being looked after.
I have met many of the teams , and they are all pleasant and caring and respectful.
22 August 2025
My wife and I needed respite care for my mother while we went on holiday. The carer from Right at Home stayed with her for 2 weeks. Mum and the carer got on very well and Mum was very happy. There were no issues at all, and we had a very tranquil holiday. mum's carer also went above and beyond in
keeping the house clean and tidy. It was much cleaner and tidier when we got back than when we left. We will certainly be going back to Right at Home for further respite care in the future
26 June 2025
My mother has carers every morning to help wash and dress her. She also has occasional companionship care when I have to attend meetings. Right at Home carers are always attentive to Mum's needs, chat with her whilst washing and dressing her or when keeping her company when I am away. They are
professional and caring in their approach. The carers regularly check in case of any changes to Mum's medication or routine. We are very happy with the standard of care.
04 April 2025
Dad has been frail since May 24, gradually declining. Since December he's been pallliative with recurring chest infections and a directive not to go to hospital so I manage his care from home. It's highly stressful. The carers have always been amazing but since December, and especially this
February and March when he's been very ill, they have been utterly incredible. So kind, so efficient, so knowledgeable and well trained. It's great having consistency in carers, because I can relax knowing he's being looked after, and can go out for a walk or worry less if I am stuck in traffic. Many of them will go the extra mile, and will let me know if they think something needs attention, either to make Dad more comfortable or what might be a medical issue, like confusion, bed sore, ordering more incontinence pads. The manager and the office staff have been exceptionally helpful too when I've needed to change the schedule or ask for help. Thank you Right at Home. You're a godsend.
25 November 2024
Very happy with the service provided. Carers are very caring and helpful with Mum. Always on time and staying within the allotted time.
We are very grateful for this service as our previous providers were dreadful, to say the least.
12 November 2024
Excellent service, very pleasant and polite carers. We look forward to them coming, they do an excellent service with dignified care.
31 October 2024
The care is not the best as things are not being done as they should be all the time some do more than others but it also doesn't help when the client is saying they don't need anything done obviously that is going to hinder the carer's job - but for instance, like showering once the client says
I've had one nothing is checked to prove so and I know for a fact that it is not happening but it doesn't matter now as the client will no longer be using your service as they are moving homes shortly out of your catchment area.
01 October 2024
The care provided to my husband over the last six months has been outstanding. The carers are genuinely kind and compassionate people. They have enabled my husband to remain safe and comfortable at home throughout his illness. My husband was consistently treated with dignity and respect and the
support from the office staff, accommodating changing needs with short notice has been excellent. I am very grateful for the support that we have received from Right at Home.
24 May 2024
Right at Home has been my support for around ten years plus, the carers are excellent. My regular carers have been brilliant with me and know all my needs.
13 March 2024
I enjoy having someone to talk to. I was very pleased at how fast my package was able to start. The carer I have for support is a really lovely, experienced lady.
08 March 2024
A few nice words to thank the staff and office for the diligent care they've given my auntie over the past years. The carers are caring and always treat her as if she were part of their family. Keep up the great work, and hope I can write another review next year. Merry Christmas to office and cares
at Right at Home Cardiff.
15 February 2024
I am really happy with the service. The manager and her team have been excellent. They have treated my mother with great care and kindness.
15 December 2023
I was looking for a service to assist my mother-in-law with her progressing dementia and came across Right at Home online. I contacted Right at Home and they sent out a lovely young lady to help discuss our needs and to assign the correct carer for my mother-in-law. The community development manager
has been so helpful and has answered any queries we have had quickly and efficiently. I highly recommend Right at Home for your in-home care needs.
31 October 2023
Care standard is great. Granddad thinks of his carers as friends. Good relationship with everyone.
24 May 2023
Mum says of her carers that they are all so lovely and kind. The family are all able to relax in the knowledge that twice a day Mum has a visit from these kind and lovely carers.
24 May 2023
Some of them quite good.
Got new friends as well.
Have a good laugh as well.
16 May 2023
Really forward for the companion call each week. The carer is really caring and compassionate. Same care each week when able.