Submit a Review for Ethos Care Services
Unit 1, 420a Lymington Road, Highcliffe, Christchurch, BH23 5HE
View full details of Ethos Care ServicesLatest Reviews for Ethos Care Services
29 January 2026
Our family is extremely thankful for ALL staff at Ethos care, from the initial telephone call to the carers themselves. Mum first required urgent care in the days leading up to Christmas and Ethos staff organised care to begin on Christmas Eve and which continued all over the Christmas period.
The carers were delightful with mum, who can be tricky to manage at times!
The admin team were at the end of the phone on every occasion when we needed them, even on the bank holidays when additional support was required.
As a family, we highly recommend Ethos care. The service provided was outstanding.
21 January 2026
We used Ethoscare for just over 4 years only ending when my mother was hospitalised after a fall and she realised that she could no longer live an independent life in her own home. The care service started with a single visit a week for 1.5 hours and ended with 4 visits a week totalling 3.5 hours.
These changes were managed in a timely manner meeting my mothers changing needs. The visits were fixed days at variable times but when needed timings were fixed to meet the requirements of family visits for example.
The care provided by carers was first class with new staff being introduced by accompanying known carers before making a solo visit. Duty of care was very much at the forefront of service, a visit was never missed, fluid intake was always observed and any medical concern was fed back the managing team for reporting to the GP practice.
My mother repeatedly said that all care staff were pleasant, friendly, and provided the care she needed always with care and respect.
20 January 2026
l used Ethos Care Services for my Mother for a period of 14 months. From the beginning l could see that l made the right choice in choosing Ethos. They were extremely professional, provided you with an app that detailed the care plan, showed all future appointments and a write up of care services
performed each visit.
From the staff in the office to the carers who visited, they were caring and compassionate. The office and the carers continued to give me advice which helped me in providing care for my mother in between visits.
Ethos Care liaised with the GP Surgery and District Nurses which only enhanced the care given.
10 September 2025
My mother (101) had a fall and couldn't get up from the floor. I called Ethos Care Services Ltd, and a carer was there in 30 minutes on an unscheduled visit to get her on her feet again. The carer stayed with her for an hour to make sure that she was okay. A fantastic service!
09 September 2025
We joined the Ethos Anytime Care Service ( ACS/ their 24/7 Falls Service) in June. My 94yro mum still lives in her own flat & has regular carers & homehelps coming in several times a day but it is the nightime in particular that I worry if she should have a fall.
I am going to Australia early
September for several months as my daughter is having twins & so I needed to find this extra support for Mum especially while I am away.
Within 2-3 weeks of subscribing we had to call out ACS. Mum had slipped off her seat & I had popped over & then called ACS. Within a very short time a carer arrived with the equipment & on checking Mum over, felt she was ok to get up. The carer set up & explained everything she was going to do & reassured Mum through each stage of using the Manga Riser Seat & then mobilising her to bed. It was such a relief to know she was in safe hands. I go away without the worry & stress knowing ACS will take care of Mum when needed. THANK YOU
16 July 2025
I needed a carer to help to my mom with her personal needs while she was away from home. Ethos were extremely helpful in setting this up. We had the same carer each day and had access to a portal which provided information about moms care each day. The level of care given was brilliant.
13 May 2025
Although my sister was reluctant, once the carers were visiting, she really enjoyed the interaction and could not praise them enough. The care administrators were easy to talk to and were always available for advice and updated on her condition.
12 May 2025
The carer for my mother was absolutely wonderful! My niece and I were exhausted before we had help, and then this fantastic person arrived and was so capable, practical and extremely kind. My mother took to her immediately, and they were soon great friends. Cannot praise her more highly. We are
so grateful for all her help and advice.
03 April 2025
The Ethos team were contacted and request was made for urgent support for my stepfather. The team came to the home and met with us all at short notice. A very clear, and honest presentation was given which was easy to understand. This was also done with compassion and understanding.
Throughout the
involvement with Ethos the team were very open and transparent and gave great advice. This service provider has been such a blessing to us all as a family. Would highly recommend.
25 July 2024
Dad has been benefitting from 'waking nights care' provided by Ethos for a while now - following some 'night-time issues'.
We have been very happy with the carers, who have been able to 'fit in' with Dad following some initial reservations.
I believe we were 'guinea-pigs' for the Waking Nights
Service - which wasn't previously offered but I hope the company consider expanding to include this as part of their regular offerings. If this does happen I would strongly encourage others to see this as a good route for their loved ones to remain in their own houses, compared with the alternative.
20 May 2024
Ethos Care was recommended to us by the daughter of a previous client. It was an excellent recommendation - we are extremely pleased. The management are proactive and very keen to help and will always try to make and succeed in making any adjustment I request to the care calendar. For example, they
will accommodate requests for one-off extra support if required. I don't envy the people arranging the carer's calendar - they do an excellent job. We normally see the same two carers but have others because of days off etc. Each one has been excellent in assisting my wife who required full assistance with her activities of daily living. Each has been empathetic, caring, cheerful and hard-working. I particularly like the app used by Ethos. From a client's perspective, it has an up-to-date calendar so you know exactly when a carer is due to arrive. The timetabling is extremely accurate - normally the carers arrive exactly on time or on very rare occasions never more than 5 minutes late. This provides certainty for the client and excellent customer-focused care.
16 May 2024
Cannot fault you at all!
15 May 2024
I am very happy with the care and support I get from the carers at Ethos.
14 May 2024
Have always found the carers polite and helpful.
14 May 2024
The carers are cheerful, very helpful, and happy to do whatever we request. We look forward to their visit which many times is the only person. Their kind approach is much appreciated.
14 May 2024
I have found the carers pleasant, helpful, thorough, kind and efficient.
14 May 2024
Had care from Ethos for 4 1/2 years. Always happy with the care received. Carers are always helpful and friendly.
15 February 2024
I suggest you give a from to date for the period time I.e from August 23---- january 24. Which allows clients to submit a review every few months? I am so pleased with the care as support I get from all the staff, especially after the disappoint ments of people i found myself. Keep up the good
work.
05 January 2024
Ethos have been providing my elderly father with care in his home for several weeks. He has dementia and other health issues. I am very happy with the work their team has done for him and he has also expressed his gratitude for their work.
They provide helpful notes from each care visit through a
secure online system and contact me whenever something requiring discussion or a decision arises. All their staff I have met or contacted have been professional, friendly and approachable.
21 December 2023
I have had Ethos providing my care for over 12 months now, and in all that time, they have been efficient, reliable and extremely pleasant, always on time, and on the rare occurrence that they have been late, it has been when there has been an emergency elsewhere. I have an unpleasant skin condition
which they have been extremely sympathetic with and managed very well.
Latest Reviews for Ethos Care Services
29 January 2026
Our family is extremely thankful for ALL staff at Ethos care, from the initial telephone call to the carers themselves. Mum first required urgent care in the days leading up to Christmas and Ethos staff organised care to begin on Christmas Eve and which continued all over the Christmas period.
The carers were delightful with mum, who can be tricky to manage at times!
The admin team were at the end of the phone on every occasion when we needed them, even on the bank holidays when additional support was required.
As a family, we highly recommend Ethos care. The service provided was outstanding.
21 January 2026
We used Ethoscare for just over 4 years only ending when my mother was hospitalised after a fall and she realised that she could no longer live an independent life in her own home. The care service started with a single visit a week for 1.5 hours and ended with 4 visits a week totalling 3.5 hours.
These changes were managed in a timely manner meeting my mothers changing needs. The visits were fixed days at variable times but when needed timings were fixed to meet the requirements of family visits for example.
The care provided by carers was first class with new staff being introduced by accompanying known carers before making a solo visit. Duty of care was very much at the forefront of service, a visit was never missed, fluid intake was always observed and any medical concern was fed back the managing team for reporting to the GP practice.
My mother repeatedly said that all care staff were pleasant, friendly, and provided the care she needed always with care and respect.
20 January 2026
l used Ethos Care Services for my Mother for a period of 14 months. From the beginning l could see that l made the right choice in choosing Ethos. They were extremely professional, provided you with an app that detailed the care plan, showed all future appointments and a write up of care services
performed each visit.
From the staff in the office to the carers who visited, they were caring and compassionate. The office and the carers continued to give me advice which helped me in providing care for my mother in between visits.
Ethos Care liaised with the GP Surgery and District Nurses which only enhanced the care given.
10 September 2025
My mother (101) had a fall and couldn't get up from the floor. I called Ethos Care Services Ltd, and a carer was there in 30 minutes on an unscheduled visit to get her on her feet again. The carer stayed with her for an hour to make sure that she was okay. A fantastic service!
09 September 2025
We joined the Ethos Anytime Care Service ( ACS/ their 24/7 Falls Service) in June. My 94yro mum still lives in her own flat & has regular carers & homehelps coming in several times a day but it is the nightime in particular that I worry if she should have a fall.
I am going to Australia early
September for several months as my daughter is having twins & so I needed to find this extra support for Mum especially while I am away.
Within 2-3 weeks of subscribing we had to call out ACS. Mum had slipped off her seat & I had popped over & then called ACS. Within a very short time a carer arrived with the equipment & on checking Mum over, felt she was ok to get up. The carer set up & explained everything she was going to do & reassured Mum through each stage of using the Manga Riser Seat & then mobilising her to bed. It was such a relief to know she was in safe hands. I go away without the worry & stress knowing ACS will take care of Mum when needed. THANK YOU
16 July 2025
I needed a carer to help to my mom with her personal needs while she was away from home. Ethos were extremely helpful in setting this up. We had the same carer each day and had access to a portal which provided information about moms care each day. The level of care given was brilliant.
13 May 2025
Although my sister was reluctant, once the carers were visiting, she really enjoyed the interaction and could not praise them enough. The care administrators were easy to talk to and were always available for advice and updated on her condition.
12 May 2025
The carer for my mother was absolutely wonderful! My niece and I were exhausted before we had help, and then this fantastic person arrived and was so capable, practical and extremely kind. My mother took to her immediately, and they were soon great friends. Cannot praise her more highly. We are
so grateful for all her help and advice.
03 April 2025
The Ethos team were contacted and request was made for urgent support for my stepfather. The team came to the home and met with us all at short notice. A very clear, and honest presentation was given which was easy to understand. This was also done with compassion and understanding.
Throughout the
involvement with Ethos the team were very open and transparent and gave great advice. This service provider has been such a blessing to us all as a family. Would highly recommend.
25 July 2024
Dad has been benefitting from 'waking nights care' provided by Ethos for a while now - following some 'night-time issues'.
We have been very happy with the carers, who have been able to 'fit in' with Dad following some initial reservations.
I believe we were 'guinea-pigs' for the Waking Nights
Service - which wasn't previously offered but I hope the company consider expanding to include this as part of their regular offerings. If this does happen I would strongly encourage others to see this as a good route for their loved ones to remain in their own houses, compared with the alternative.
20 May 2024
Ethos Care was recommended to us by the daughter of a previous client. It was an excellent recommendation - we are extremely pleased. The management are proactive and very keen to help and will always try to make and succeed in making any adjustment I request to the care calendar. For example, they
will accommodate requests for one-off extra support if required. I don't envy the people arranging the carer's calendar - they do an excellent job. We normally see the same two carers but have others because of days off etc. Each one has been excellent in assisting my wife who required full assistance with her activities of daily living. Each has been empathetic, caring, cheerful and hard-working. I particularly like the app used by Ethos. From a client's perspective, it has an up-to-date calendar so you know exactly when a carer is due to arrive. The timetabling is extremely accurate - normally the carers arrive exactly on time or on very rare occasions never more than 5 minutes late. This provides certainty for the client and excellent customer-focused care.
16 May 2024
Cannot fault you at all!
15 May 2024
I am very happy with the care and support I get from the carers at Ethos.
14 May 2024
Have always found the carers polite and helpful.
14 May 2024
The carers are cheerful, very helpful, and happy to do whatever we request. We look forward to their visit which many times is the only person. Their kind approach is much appreciated.
14 May 2024
I have found the carers pleasant, helpful, thorough, kind and efficient.
14 May 2024
Had care from Ethos for 4 1/2 years. Always happy with the care received. Carers are always helpful and friendly.
15 February 2024
I suggest you give a from to date for the period time I.e from August 23---- january 24. Which allows clients to submit a review every few months? I am so pleased with the care as support I get from all the staff, especially after the disappoint ments of people i found myself. Keep up the good
work.
05 January 2024
Ethos have been providing my elderly father with care in his home for several weeks. He has dementia and other health issues. I am very happy with the work their team has done for him and he has also expressed his gratitude for their work.
They provide helpful notes from each care visit through a
secure online system and contact me whenever something requiring discussion or a decision arises. All their staff I have met or contacted have been professional, friendly and approachable.
21 December 2023
I have had Ethos providing my care for over 12 months now, and in all that time, they have been efficient, reliable and extremely pleasant, always on time, and on the rare occurrence that they have been late, it has been when there has been an emergency elsewhere. I have an unpleasant skin condition
which they have been extremely sympathetic with and managed very well.