Ethos Care Services

Ethos is providing excellent care for my mother. The carers all engage well with her, explaining what they are doing and why. They treat her with the utmost care and respect. Her face lights up each time they arrive. We were fully consulted throughout the creation of the detailed care plan. The use of app keeps me fully aware of day to day issues.

wish to help. Ethos Care Service in Highcliffe and their team have every reason to feel proud of the service they provide. I would have no hesitation in recommending their services.

Amy at Ethos Care has handled the bookings with no trouble and we can't thank you enough.

we are very pleased with the care your cares give us but the only fault is the times either to early 7am or to late 10 55 on sunday 15th we are being picked up at 11 oclock so 10 55 is not perfect for us also three 7 oclocks in a row is not sutible for Roly if he has a bad night two dates i wish to cancel due to hospital appointments are 17 th March also 20th March theses two dates must be canceled as we have to be at the hospital early other than that every thing is not to bad

Having used Ethos for the past year, I have found a great peace of mind in knowing my loved one is cared for with the upmost respect and dignity. This is the first time we have started Care and Ethos have certainly made it an easy and positive transition. My loved one is still encouraged to be independent with the right level of support. All office staff and carers are exceptionally professional and kind. With a simple phone call any issues or concerns are dealt with quickly and efficiently. I could not recommend this company more if anyone wants a quality and high standard of care for their loved ones. 10/10, couldn't have any more peace of mind- in very good hands.

Right from our initial contact with the Ethos Care, we as a family have felt supported by the friendly management team. Sometimes we have found Mum's dementia diagnosis quite difficult to handle, but any questions or concerns we have had regarding Mum's care have been dealt with quickly and with empathy by the knowledgeable staff and we feel confident that the entire staff team have Mum's welfare at heart. The App the company uses is excellent and enables us to view what has been done for Mum at each visit, which gives us peace of mind, especially on days when we may not be able to visit. Any medical or other issues the staff encounter whilst caring for Mum are reported to us so we are able to work out a solution together. In short, we cannot fault Ethos Care and would have no hesitation in recommending them.

Just when we were struggling to meet my Grandmothers care needs, I contacted Ethos. Within a week they were providing regular visits to assist with personal care, medication administration and food preparation enabling her to stay in her own home. From the initial visit, it felt like a weight had been lifted and allowed us to have quality time back with my Grandmother. Everyone at Ethos carries out their role professionally and they provide excellent client centred care. Nothing is ever too much trouble and the communication to us is exceptional and reassuring. I cannot recommend Ethos enough!

As a family, we highly recommend Ethos care. The service provided was outstanding.

My mother repeatedly said that all care staff were pleasant, friendly, and provided the care she needed always with care and respect.

Ethos Care liaised with the GP Surgery and District Nurses which only enhanced the care given.

My mother (101) had a fall and couldn't get up from the floor. I called Ethos Care Services Ltd, and a carer was there in 30 minutes on an unscheduled visit to get her on her feet again. The carer stayed with her for an hour to make sure that she was okay. A fantastic service!

Within 2-3 weeks of subscribing we had to call out ACS. Mum had slipped off her seat & I had popped over & then called ACS. Within a very short time a carer arrived with the equipment & on checking Mum over, felt she was ok to get up. The carer set up & explained everything she was going to do & reassured Mum through each stage of using the Manga Riser Seat & then mobilising her to bed. It was such a relief to know she was in safe hands. I go away without the worry & stress knowing ACS will take care of Mum when needed. THANK YOU

I needed a carer to help to my mom with her personal needs while she was away from home. Ethos were extremely helpful in setting this up. We had the same carer each day and had access to a portal which provided information about moms care each day. The level of care given was brilliant.

Although my sister was reluctant, once the carers were visiting, she really enjoyed the interaction and could not praise them enough. The care administrators were easy to talk to and were always available for advice and updated on her condition.

The carer for my mother was absolutely wonderful! My niece and I were exhausted before we had help, and then this fantastic person arrived and was so capable, practical and extremely kind. My mother took to her immediately, and they were soon great friends. Cannot praise her more highly. We are so grateful for all her help and advice.

Throughout the involvement with Ethos the team were very open and transparent and gave great advice. This service provider has been such a blessing to us all as a family. Would highly recommend.

Dad has been benefitting from 'waking nights care' provided by Ethos for a while now - following some 'night-time issues'.

We have been very happy with the carers, who have been able to 'fit in' with Dad following some initial reservations.

I believe we were 'guinea-pigs' for the Waking Nights Service - which wasn't previously offered but I hope the company consider expanding to include this as part of their regular offerings. If this does happen I would strongly encourage others to see this as a good route for their loved ones to remain in their own houses, compared with the alternative.

Ethos Care was recommended to us by the daughter of a previous client. It was an excellent recommendation - we are extremely pleased. The management are proactive and very keen to help and will always try to make and succeed in making any adjustment I request to the care calendar. For example, they will accommodate requests for one-off extra support if required. I don't envy the people arranging the carer's calendar - they do an excellent job. We normally see the same two carers but have others because of days off etc. Each one has been excellent in assisting my wife who required full assistance with her activities of daily living. Each has been empathetic, caring, cheerful and hard-working. I particularly like the app used by Ethos. From a client's perspective, it has an up-to-date calendar so you know exactly when a carer is due to arrive. The timetabling is extremely accurate - normally the carers arrive exactly on time or on very rare occasions never more than 5 minutes late. This provides certainty for the client and excellent customer-focused care.

Cannot fault you at all!

I am very happy with the care and support I get from the carers at Ethos.